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Automox

Automox | 1

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External reviews

170 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Events Services

Automation

  • October 22, 2024
  • Review verified by G2

What do you like best about the product?
Ease of Use: Users find Automox easy to set up and use2
. The interface is intuitive, and the platform automates many tasks, reducing the need for manual intervention2
.

Comprehensive Patch Management: Automox automates patch management for both operating systems and third-party applications (e.g., Adobe, Chrome, Slack), ensuring devices are protected against known vulnerabilities2
.

Cost-Effective: Many users report that Automox helps reduce costs by streamlining IT operations and reducing the need for additional infrastructure like VPNs or servers1
.

Customer Support: The customer service is highly rated, with users appreciating the responsive and helpful support team2
.

Cons:
What do you dislike about the product?
Learning Curve: Some users mention that there is a learning curve, especially for those new to IT automation platforms2
.

Feature Limitations: While Automox is powerful, some users feel that it lacks certain advanced features that might be available in other, more specialized tools.
What problems is the product solving and how is that benefiting you?
The interface is intuitive, and the platform automates many tasks, reducing the need for manual intervention2

Comprehensive Patch Management: Automox automates patch management for both operating systems and third-party applications (e.g., Adobe, Chrome, Slack), ensuring devices are protected against known vulnerabilities2

Cost-Effective: Many users report that Automox helps reduce costs by streamlining IT operations and reducing the need for additional infrastructure like VPNs or servers1

Customer Support: The customer service is highly rated, with users appreciating the responsive and helpful support team2


    Information Technology and Services

Near Perfect Endpoint Management with Automox

  • October 22, 2024
  • Review verified by G2

What do you like best about the product?
Automox has many features and benefits built into it. One of it's most useful and unexpected features is the use of worklet. These worklets are essentially powershell scripts they release periodically that perform various functions and you create your own. This gives you control to automate anything you can script, directly from within Automox. The platform is very easy to deploy and the portal is clean and easy to Navigate. One of my favorite functions is the ability to ingest CrowdStrike vulnerability reports and then auto-remediate any issues found. Overall Automox has been one of our best tools and their team is always very welcoming to feedback.
What do you dislike about the product?
The only real area that needs improving is the dashboard. Overall the information is nice and clean, I just need to capability to customize my dashboard. Not everyone needs to see the same data, depending on their environment.
What problems is the product solving and how is that benefiting you?
Automox makes automating patch management on your endpoints a seamless, painless experience. Once fully deployed, it really is hands off and gives us several hours back every week, considering we are a relatively small IT department, this has an enormous impact. Remediation is also helping to enhance our security posture. The overall great thing about Automox is how hands off it is once is it deployed into your environment.


    James H.

Comprehensive endpoint management platform

  • October 22, 2024
  • Review verified by G2

What do you like best about the product?
Support for Windows, Mac and Linux devices
What do you dislike about the product?
no support for network nodes such as routers and firewalls
What problems is the product solving and how is that benefiting you?
Automox is giving us a unified patch management platform across all of our laptop and desktop estate (Windows, Mac and Linux) which allows us a far more streamlined approach to compliance reporting and vulnerability tracking


    dwayne m.

Autmox

  • October 22, 2024
  • Review verified by G2

What do you like best about the product?
Once setup and be left without much overhead time needing to check up.
What do you dislike about the product?
Sometimes the failed updated doesnt give straight forward reasons for the failed update eg others in queue.
What problems is the product solving and how is that benefiting you?
To keep up to date with the latest patches and various OS versions.


    Construction

Very good patching program

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and deploy
Scheduled reboots and no need to all
What do you dislike about the product?
Sometimes when a reboot isnt completed the device remains on a black screen and needs manually restarted
What problems is the product solving and how is that benefiting you?
Keeping ontop of updates across all our devices which in turn keeps us up to date with the latest security patches


    Andrew K.

My experience has been quick and efficient.

  • October 22, 2024
  • Review verified by G2

What do you like best about the product?
The ability to automate and provision software updates over a wide range of devices.
What do you dislike about the product?
Sometimes requires manual adjustment or corrections when there's problems.
What problems is the product solving and how is that benefiting you?
We have large range of devices across the business and automox is reducing the amount of time that it takes to update these devices individually.


    Building Materials

It's a good tool - could be more automated

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Easy to navigate, nice dashboard, tagging available
What do you dislike about the product?
Not enough support
updates not patched in automatically sometimes
overall number of devices needing atttention is always high
What problems is the product solving and how is that benefiting you?
patching updates


    Information Technology and Services

MSP Security Engineer

  • October 21, 2024
  • Review verified by G2

What do you like best about the product?
There support is very responsive when there are issues.
What do you dislike about the product?
The worklets dont work so well and does not remove some software
What problems is the product solving and how is that benefiting you?
Patching hundreds of devices is a breeze when we started using Automox.


    Stephen G.

Automox has been one of the most helpful tools for my job.

  • October 21, 2024
  • Review verified by G2

What do you like best about the product?
The ease of the interface and the ability to learn in the automox school. Any questions can usually be self taught or quickly assisted. Interface is simple, setting up policies is straight forward.
What do you dislike about the product?
I have always wished there was a progress bar when installing updates manually.
What problems is the product solving and how is that benefiting you?
Before automox we were installing updates manually. This would result in hours/days of work on off hours or resulting in unpatched endusers.


    Seth S.

Autmox makes IT admin's job easier

  • October 21, 2024
  • Review verified by G2

What do you like best about the product?
Not having to create new deployments each week for web browser vulnerabilites has saved us so much time
What do you dislike about the product?
Every now and then we'll run into issues with worklets not working
What problems is the product solving and how is that benefiting you?
Vulnerabilitiy mangement has never been easier