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Powerful and user-friendly patch management solution
What do you like best about the product?
Automox is incredibly easy to use, with a smooth implementation process that had us up and running quickly. The platform offers a wide range of features that cover all our patch management needs, from automating updates to monitoring system health across multiple platforms. We use Automox frequently to ensure our systems stay secure, and the intuitive interface makes it simple for both IT and non-IT staff to manage. The integration with our existing infrastructure was seamless, requiring minimal setup. Additionally, the customer support has been very responsive and helpful when we've needed assistance.
What do you dislike about the product?
The only downside is that Automox does not support older, obsolete operating systems. It would be great to have compatibility for legacy systems, as upgrading all OS versions isn't always possible right away. However, for modern environments, it performs flawlessly and has greatly improved our patch management processes.
What problems is the product solving and how is that benefiting you?
Automox helps us automate and streamline the patch management process, significantly reducing the time and effort required to keep all systems up to date. This has enhanced our security posture by ensuring that vulnerabilities are patched quickly and efficiently across all our devices. The centralized dashboard allows us to monitor all systems in real-time, giving us full visibility and control. Overall, Automox has improved our operational efficiency and ensured that our infrastructure remains compliant with industry standards.
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Intuitive patch management system
What do you like best about the product?
So far it's more comprenensive than other patch management platforms I've used and has a very intuitive interface.
What do you dislike about the product?
Reports could use some improvement, it doesn't seem to be customizable.
What problems is the product solving and how is that benefiting you?
Managing OS and third party patching across multiple OS
Great user friendliness
What do you like best about the product?
Automox is very easy to use, even for people who aren't experienced with RMM tools, like I was when I started using it. It is also very easy to implement, especially if your organization has Active Directory.
What do you dislike about the product?
I think that it would be awesome if Automox had a better remote desktop experience, as well as desktop and mobile apps.
What problems is the product solving and how is that benefiting you?
Automox is keeping all the computers in my organization up to date, which prevents us from having a cyber attack.
Great tool for all systems
What do you like best about the product?
We use automox for server patching. One of the great things about automox was the ability to patch/target all systems. Including Linux systems.
What do you dislike about the product?
Not much to dislike. Pricing could be a little better for the whole suite.
What problems is the product solving and how is that benefiting you?
We had an atrocious WSUS environment. This allowed us to get our patching under control and make sure things were patched in a timely manner.
Review of Automox as inventory tracking and remote management
What do you like best about the product?
I think Automox is a very user friendly GUI. It's easy to jump right into it and know what you are looking at. I basically taught myself how to use it within a day, which for softwares such as these is pretty impressive. I am also a fan of the filters and how well they are laid out, it's quite easy to find what you are looking for in a quick pinch. The features in remote management areas are top notch, I feel like softwares of the like for similar products don't work well with triggering remote updates, but Automox does which just makes my life a whole lot easier.
What do you dislike about the product?
My only gripe or dislike is when I'm in devices and set a filter, if I click into a specific device and go back to the main device page it clears my filters, otherwise the product is fantastic.
What problems is the product solving and how is that benefiting you?
A lot of things can be set to automation, and that saves a whole lot of time to do my other daily duties as a Systems Administrator.
Automox: An Effective Solution for Patch Management
What do you like best about the product?
What I like best about Automox is its ease of use. The interface is intuitive and allows us to manage system updates quickly, which saves us a lot of time
What do you dislike about the product?
One area for improvement is the limited reporting features. It would be great to have more detailed insights into patch compliance and system status
What problems is the product solving and how is that benefiting you?
Automox addresses several key problems for us. A major issue it solves is the need for mass deployment of updates and software, which greatly reduces the manual workload and minimizes the risk of human error. It also ensures that our systems remain compliant with security standards by automating the patching process. The overall benefits of improved security and reduced manual effort is very practical.
Makes it relatively easy to wrangle OS and 3rd party app patching
What do you like best about the product?
For admins who are familiar with things like Jamf and SCCM there isn't much of a learning curve here.
Automox does quite a bit well, and they seem willing to take on the challenge of patching new apps that aren't in their catalog yet. I am cautiously optimistic that they will start to take care of a few edge titles in my specific environment that have very frequent updates, and is a pain to manually patch.
OS updates and Upgrade management is a major reason we turned to this platform and by all indications, it is going to fit the bill quite well.
How things are orginized in the platform makes sense, and gives you a lot of good information at a quick glance.
At our tier, we have custom onboarding which has greatly facilitated our implemtation of this. I look forward to finalizing things.
The added bonus of things like a remote support tool add a ton of value to us.
In my experiences with their support arm - they seem competent and generally provide a timely and cohearant response to questions and issues I have.
Automox does quite a bit well, and they seem willing to take on the challenge of patching new apps that aren't in their catalog yet. I am cautiously optimistic that they will start to take care of a few edge titles in my specific environment that have very frequent updates, and is a pain to manually patch.
OS updates and Upgrade management is a major reason we turned to this platform and by all indications, it is going to fit the bill quite well.
How things are orginized in the platform makes sense, and gives you a lot of good information at a quick glance.
At our tier, we have custom onboarding which has greatly facilitated our implemtation of this. I look forward to finalizing things.
The added bonus of things like a remote support tool add a ton of value to us.
In my experiences with their support arm - they seem competent and generally provide a timely and cohearant response to questions and issues I have.
What do you dislike about the product?
I would really like to see the ability to customize the branding on the notificaions a bit, and get way more granular in the types of notificaions we send out to our end users. On windows, there is a generic Green checkbox, and I feel that the notificaions piece could be greatly improved.
On the macOS side, I think Automox would *GREATLY* benefit from using something like swiftdialog to enhance the ability to brand, and customize precisely what our users see.
I wish that the process for secure token on the macOS side was a bit less painful, but being fair to Automox, Apple has not made this easy for anyone, and I do have a solution that works, it is just sub optimal.
On the macOS side, I think Automox would *GREATLY* benefit from using something like swiftdialog to enhance the ability to brand, and customize precisely what our users see.
I wish that the process for secure token on the macOS side was a bit less painful, but being fair to Automox, Apple has not made this easy for anyone, and I do have a solution that works, it is just sub optimal.
What problems is the product solving and how is that benefiting you?
This will help our security posture, compliance and change management greatly. When there are critical updates we can force them quickly. When there is an update known to cause problems we can slow roll it. We can choose the day and time we want to have patches apply, and we can set up groups with different paramenters.
Remote support from anywhere is a huge added value for us.
OS updates and upgrade management is another huge area that Automox solves for us.
Remote support from anywhere is a huge added value for us.
OS updates and upgrade management is another huge area that Automox solves for us.
Automox x Logically
What do you like best about the product?
Logically uses Automox to standadise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching. Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices.
What do you dislike about the product?
MacOS deployment could be easier, the addtional steps add complexity.
What problems is the product solving and how is that benefiting you?
Logically uses Automox to standadise patching on all our Windows and MacOS endpoints. Patch Management: Ensuring all endpoints are up-to-date with the latest security patches to mitigate risks of vulnerabilities and cyberattacks, this includes OS and 3rd party patching. Endpoint Security: Proactively addressing security threats and vulnerabilities before they can exploit the devices.
Automox is efficient, intuitive and simple to use
What do you like best about the product?
With Automox, we effectively maintain our clients and servers at performance and security by ensuring they're always up to date. Our team also leverages the community feature to discover innovative scripts, which further enhances our reach. The service offers us reliability and smooth operations, giving us peace of mind. Personally, I find the tool intuitive and user-friendly.
What do you dislike about the product?
An aspect that could be improved on the platform is the script deployment process. It can be challenging to track the progress of scripts, and at times, I found it difficult to locate script logs.
What problems is the product solving and how is that benefiting you?
Since adopting Automox to streamline patch management for our operating systems and third-party applications, our organization experienced several key changes. We've saved time and effort on client and server maintenance, and our security has strengthened as a result. We have gained back valuable time that we can now dedicate to other critical IT tasks.
I Love Automox
What do you like best about the product?
I like how it combines a bunch of crucial things needed to run IT for a business all in one place. From pushing updates to getting general knowledge about a system, its a great product. I use this product every day for work and it has never failed me. It also makes it easy to push software for easily integrating each laptop with the software we need.
What do you dislike about the product?
I wish there was a way to manage files on a system through Automox, that would just add to the convenience of having everything in one place.
What problems is the product solving and how is that benefiting you?
The problem that Automox solves for me is cutting down on all the clutter and having a much easier solution to access everything to help end users.
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