Retool
RetoolExternal reviews
355 reviews
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Great tool that's saved us days of time
What do you like best about the product?
- Incredible customization, we can build most workflows without much trouble!
- Customer support is wonderful, always around to help answer our questions
- Customer support is wonderful, always around to help answer our questions
What do you dislike about the product?
- The UI is sometimes buggy and swapping between editor & viewer modes is confusing.
- Keeping multiple dashboards in sync when changing our underlying design takes some manual work.
- Keeping multiple dashboards in sync when changing our underlying design takes some manual work.
What problems is the product solving and how is that benefiting you?
- Customer service workflows that involve reading and writing to our databases
- Giving everyone on the team the ability to self serve
- Giving everyone on the team the ability to self serve
Indispensable tool
What do you like best about the product?
Retool makes it incredibly easy to create internal tools. It's hard to understate this. Their platform saves hours of dev time.
What do you dislike about the product?
The only real downsides are limitations they've purposefully give themselves. The tool is specifically for developers building internal tools. If you're not a developer or you're not building internal-facing tools, then Retool is not for you.
What problems is the product solving and how is that benefiting you?
We build internal software using Retool. Retool saves us hours of building frontend UI's for these tools. Instead, our engineers can build just the backend and hook up a frontend in minutes.
Quick and Easy
What do you like best about the product?
Regular updates of UI components and great support
What do you dislike about the product?
I haven't come across any shortcomings yet.
What problems is the product solving and how is that benefiting you?
Admin dashboards and application.
It is easier to KT to new users and very fast to build applications.
It is easier to KT to new users and very fast to build applications.
Great Ideology, Growing Pains still around
What do you like best about the product?
The developere experience is clean and simple. It is difficult to do things that will break unexpectedly. Powerful yet intuitive. Nice. It's the future.
What do you dislike about the product?
It's slow at times, and it's difficult to make faster. There have been some major bugs, and the stability and consistency of the feature set isn't quite where it needs to be.
What problems is the product solving and how is that benefiting you?
Building internal tools, and helping launch external ventures. Benefits are the time to launch, the easy upskilling and intuitiveness. Most all relevant options are presented at the right times, in the right way.
Recommendations to others considering the product:
I'd back this horse, be prepared to train with it for a couple years though.
Easy to use
What do you like best about the product?
Everything is well organized and easy to copy
What do you dislike about the product?
the design of the page, it does not look very nice
What problems is the product solving and how is that benefiting you?
To get the information I need, is easy to copy to paste it in another page
Mindblowing, but sometimes quirky
What do you like best about the product?
How easy it is to put together interactive interfaces, as well as the straightforward implementation of custom features.
What do you dislike about the product?
Personally, I found it hard to control the flow of data and how reactions to changes, especially queries, behave
What problems is the product solving and how is that benefiting you?
Creating dashboards for internal use, to have data available at a glance.
Retool makes building simple internal tools easy
What do you like best about the product?
Retool's drag and drop interface makes it incredibly easy to prototype and build simple internal tools.
What do you dislike about the product?
It can be a little bit difficult to connect Retool to internal data sources; luckily, Retool has plenty of support available via docs and 1:1 help to overcome these challenges
What problems is the product solving and how is that benefiting you?
We're using Retool so that non-engineers (but people with some technical capability) can build their own tools without requiring the engineering team to build them.
Genius love this tool, has made job easier
What do you like best about the product?
I like that there are multiple options to calculate the plan & I love that it's all in one place.
What do you dislike about the product?
I have not encountered anything I dislike yet, so far loving this tool! Thanks
What problems is the product solving and how is that benefiting you?
Roll ins
extensions
adjustments
rebalancing
canceling
extensions
adjustments
rebalancing
canceling
Amazing tool to work with.
What do you like best about the product?
Simple UI and unique and valuable outputs with a complete detailed view
What do you dislike about the product?
The UI could be a bit better to engage more audience,
What problems is the product solving and how is that benefiting you?
It is a kind of dashboard that gives valuable outputs and desired results
Fantastic tool for internal support tooling, we should have implemented this years ago
What do you like best about the product?
Super quick to get set up - I was able to build a complex support application (with proper logic) within an hour of clicking "Sign up."
We tried the new self-service on-premise option; again, this was very quick to get set up. I had a PoC running on my infrastructure within an hour and could productionize it within a day.
We tried the new self-service on-premise option; again, this was very quick to get set up. I had a PoC running on my infrastructure within an hour and could productionize it within a day.
What do you dislike about the product?
No major downsides to be honest. It'd be great if some of their complex, premium features could be toggled on/off in a self-service manner.
What problems is the product solving and how is that benefiting you?
Support staff (both technical and non-technical) can self-service a broad range of new ticket types without escalating. This has significantly reduced our support workload.
Typically we'd have solved these problems with scripts & internal tools, which take c. 1w to produce (vs 1-2h with retool).
Typically we'd have solved these problems with scripts & internal tools, which take c. 1w to produce (vs 1-2h with retool).
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