Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Helena Helena

Strong data protection has improved compliance and centralized monitoring for sensitive access

  • May 13, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for One Identity Safeguard is for strong security, and it also helps me to store my information, to protect my data, and focus on data protection compliance.

One specific example of how I use it for security is to protect my data from external access. Regarding security compliance, I am able to set the metrics and also set the guidelines and the regulations about how my software should be stored and kept.

What is most valuable?

One Identity Safeguard provides multiple features, including data protection services. These tools are able to assess the security demands and compliance requirements. After assessing, I am able to know how data can be saved, and when data is properly saved, everything becomes easier because my data is stored securely and no one can access it.

One of the reasons why I need this is because it has the ability to centralize security monitoring across the entire data infrastructure, and it helps to automate and connect devices in a single platform whereby I can safeguard my data through multiple authentications.

Among the features, there is the AI assistant which helps to verify the quality of data and also verifies the security setups. I appreciate that this tool eliminates the manual process and time-consuming tasks for gathering evidence for compliance by auditing automatically, and it also pulls information from all integrated tools. This helps to ensure that the security of the integrated ecosystem is functioning and protected.

One Identity Safeguard works with One Login, and when they work together, they provide the best outcome which increases the security factors. Cloud integration is another valuable feature that enhances the overall security capabilities.

What needs improvement?

I find it challenging mostly when managing complex work, especially when trying to implement it on a larger scale; sometimes it becomes slow, and the automation process also slows down. I believe it should be improved upon when implementing it on an enterprise scale or with complexity; it should be faster than it currently is.

For how long have I used the solution?

I have been using One Identity Safeguard for two years.

What do I think about the stability of the solution?

One Identity Safeguard is very stable.

What do I think about the scalability of the solution?

The scalability is good; it runs without issues.

How are customer service and support?

The excellent customer support provided during the integration made sure it did not disrupt my users, thanks to the support from both customer service and technicians from the vendor.

Which solution did I use previously and why did I switch?

I previously used a solution called Microsoft Entra ID; it was expensive and not easy to operate, which is why I decided to switch.

How was the initial setup?

The deployment of the solution took around one to two weeks.

After using One Identity Safeguard, I can say it operates effectively with One Login; when these two tools work together, I find that as a user, I save a lot of funds because they provide extremely high privacy. In this way, they ensure security is maintained, saving time and the costs of employing more workers to oversee increased compliance regulations over personal information. The system is reliable and performs effectively, reducing the need for extensive monitoring and therefore costs.

The integration with the cloud targets was somewhat complex initially, but it became easier after understanding the entire process of integration. After acquiring an integration specialist, everything became very easy and user-friendly.

The initial deployment was somewhat disruptive, but the excellent customer support provided during the integration made sure it did not disrupt my users, thanks to the support from both customer service and technicians from the vendor.

What about the implementation team?

Since we were using One Login along with One Identity Safeguard, it took us around one week for full training and a few days for practice implementing what we were trained on. Overall, it took around two weeks to fully understand how the tool operates.

We use virtual appliances because they are easier to operate and use compared to physical appliances. Additionally, for those of us who are located remotely, purchasing this tool is easier with the virtual appliance compared to physical appliances.

What was our ROI?

After deploying this tool, it saves time; under policy governance, policy monitoring, and more integrations and configurations, it requires very few users to run and operate, which ultimately saves costs as well.

What's my experience with pricing, setup cost, and licensing?

The pricing and setup cost were negotiable depending on requirements and usage, which made it relatively friendly and accommodating compared to other tools.

Which other solutions did I evaluate?

I evaluated Microsoft Entra ID as well as the CyberArk tool before choosing One Identity Safeguard.

What other advice do I have?

One Identity Safeguard is powerful because it provides beneficial features that support clean integration with different tools, significantly improving security and automation processes. The navigation process is easy, and the platform has been extremely valuable for managing customer relationships as well as tracking and providing a centralized system for managing privacy and protecting accounts, as well as safeguarding data.

The reporting capacity is beneficial because it allows me to deal with customer reports about security purposes and understand what is occurring. Users say it is faster; for example, I can input the name of the information or the device I want to control, and this allows me to access it and do what is needed. The platform is intuitive, operates as demonstrated, and easily integrates with the existing platform.

Regarding integration, I primarily integrate One Identity Safeguard with cloud targets. I give One Identity Safeguard a rating of ten out of ten.


    Ujjwal Pal

Privileged access has become tightly controlled and audit trails now improve investigations

  • May 11, 2026
  • Review from a verified AWS customer

What is our primary use case?

One Identity Safeguard's main use case for us is securing and controlling privileged access to critical systems.

A common scenario with One Identity Safeguard is when a system administrator needs to access a production server for troubleshooting. Instead of logging in directly with a shared admin credential, the request is first routed through One Identity Safeguard for approval, which helps us with fine-grained control and accountability for high-risk administrative tasks.

What is most valuable?

The best features of One Identity Safeguard in my experience are its session recording and live monitoring capabilities, which give us visibility into what administrators are doing during privileged access.

Session recording in One Identity Safeguard has been especially useful for troubleshooting and audit purposes, adding a strong layer of accountability and making investigation much faster and more accurate.

The implementation of One Identity Safeguard has had a noticeably positive impact on our security posture and daily IT operations, helping us tighten security and gain operational visibility.

The positive outcomes from One Identity Safeguard have been quite clear for our team. From a security perspective, it has significantly reduced the risk of uncontrolled privileged access by enforcing approvals and session tracking, improving security visibility and operational efficiency at the same time.

For how long have I used the solution?

I have been using One Identity Safeguard for around two years now, and my experience with it so far has been exceptional and reliable.

What do I think about the stability of the solution?

One Identity Safeguard is very much stable in my experience.

What do I think about the scalability of the solution?

One Identity Safeguard's scalability is nice and it handles growth or increased users well.

How are customer service and support?

The customer support for One Identity Safeguard was good, and the process was smooth.

Which solution did I use previously and why did I switch?

We did not use any other solution before choosing One Identity Safeguard.

How was the initial setup?

The deployment of One Identity Safeguard in our environment took roughly a day's involvement.

The deployment of One Identity Safeguard had an initial adjustment phase for privileged users, but overall the transition was fairly smooth.

The training required to start using One Identity Safeguard was straightforward for both those who manage it and for end users.

Feedback from users regarding the usability and functionality of One Identity Safeguard was positive.

What was our ROI?

I have seen a return on investment by using One Identity Safeguard, which has reduced the time spent on managing privileged access and impacted the budget by reducing costs by an estimated 20 to 25 percent.

What's my experience with pricing, setup cost, and licensing?

The overall experience with pricing, setup cost, and licenses for One Identity Safeguard was positive.

Which other solutions did I evaluate?

We did not evaluate any other option before choosing One Identity Safeguard.

What other advice do I have?

For anyone considering One Identity Safeguard, I would suggest starting with a clear plan for what you want to achieve from a security and user access perspective before deployment, as a structured rollout approach makes the adoption much smoother and more effective. I have provided a review rating of 10 for One Identity Safeguard.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Sohan Mulik

Centralized privileged access has improved security, audits, and daily administration

  • May 06, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for One Identity Safeguard is that it serves as a secure, strong PAM solution, and we are using it for PAM authentication.

In daily work, we use One Identity Safeguard for privilege access management, including secure PAM authentication, password vaulting, access request approval, session monitoring, and automatic password rotation for privileged accounts and service servers.

Apart from PAM authentication, we also use One Identity Safeguard for secure privileged session management, auditing, compliance, tracking, and centralized control for critical administrative accounts. It helps to improve security, accountability, and operational efficiency in daily infrastructure management.

How has it helped my organization?

One Identity Safeguard has improved our organization's security posture by providing centralized privileged access management, secure password vaulting, and session monitoring. It has helped to reduce manual password handling, improve compliance and audit tracking, and increase accountability for privileged access activities. Overall, it enhances operational security, streamlines access management, and reduces risks related to privileged accounts.

We have seen improvements in multiple areas. It helped reduce risks related to privileged account misuse by enforcing secure password management and session monitoring. We also saved operational time through automated password rotation and centralized access control. From a compliance perspective, auditing and session recording made it easier during security reviews and audit processes, improving overall accountability and traceability.

What is most valuable?

One Identity Safeguard offers several strong features for PAM. The best ones are password vaulting, automatic password rotation, privileged session monitoring and recording, role-based access control, and approval workflows. I also appreciate the centralized log management, auditing and compliance reporting, and integration with Active Directory and enterprise environments. Features such as session playback, real-time monitoring, and REST API support are very useful for daily administration and security operations.

The feature that has had the biggest impact on my daily operations is the password vaulting and automatic password rotation. It has significantly improved security by eliminating manual password sharing and reducing the risk of unauthorized access. It also saves operational time because administrators can securely request access through One Identity Safeguard without knowing the actual password. Session monitoring and auditing also help a great deal during troubleshooting and compliance reviews.

One additional advantage is that it provides centralized control and complete audit visibility for privileged access activities.

What needs improvement?

One Identity Safeguard is a strong PAM solution, but there are some areas for improvement. The initial deployment and integration process can be complex in large enterprise environments. The user interface and reporting can be improved to make administration and troubleshooting easier. More simplified integration with cloud platforms and third-party tools would also help.

For how long have I used the solution?

I have been using One Identity Safeguard for the last three years.

What do I think about the stability of the solution?

One Identity Safeguard is a stable and reliable PAM solution in our experience. We have seen good performance with minimal downtime, especially for password vaulting, session monitoring, and privileged access workflows. It handles enterprise environments well when properly configured and maintained.

What do I think about the scalability of the solution?

One Identity Safeguard is highly scalable and works well for enterprise environments. It supports scaling through clustering, distributed architecture, and high availability options, which helps handle growing numbers of privileged accounts, sessions, and users efficiently. In our experience, it has managed increasing workloads and integration without major performance issues.

How are customer service and support?

Customer support has generally been good in our experience. The support team is knowledgeable and helpful, especially for One Identity Safeguard's standard deployment, configuration, and troubleshooting issues. Response times are usually reasonable, although complex enterprise-level issues can sometimes take longer to resolve and require escalation.

Which solution did I use previously and why did I switch?

Earlier, we were using a more manual approach along with basic privileged account management processes. We moved to One Identity Safeguard to improve centralized privileged access control, password vaulting, session monitoring, compliance, and overall security management in a more scalable and enterprise-ready way.

How was the initial setup?

The initial deployment of One Identity Safeguard took a few weeks, including setup, integration with Active Directory, policy configuration, onboarding asset accounting, testing, and user access validation. The timeline mainly depended on the environment size and security requirements.

What about the implementation team?

One Identity Safeguard has been integrated with Active Directory, cloud platforms such as AWS and Azure, and various Windows and Linux servers for privileged access management. It also supports integration with enterprise applications, SIEM, log monitoring tools, and automation workflows to improve security and centralize access control.

The integrations were manageable overall, especially with Active Directory and standard Windows and Linux environments. Cloud integration with AWS and Azure required additional planning and configuration, but the documentation and available connectors helped. Some advanced integration and custom workflows were more complex and required careful testing and coordination with security and infrastructure teams.

A moderate level of training was required initially, mainly for administrators handling deployment, policy management, integration, and troubleshooting. For end-users, only basic guidance was needed for the access request and password retrieval workflows. Overall, the team adapted quickly after hands-on usage.

What was our ROI?

We have seen a positive return on investment. One Identity Safeguard helped reduce the manual effort for password management and privileged access handling, which saves operational time for administrators. It also improved compliance and audit readiness, reducing time spent during security reviews. While it did not directly reduce headcount, it improved efficiency and centralized control and reduced security risks related to privileged accounts.

What's my experience with pricing, setup cost, and licensing?

One Identity Safeguard is positioned as an enterprise-grade PAM solution, so the cost is on the higher side.

Which other solutions did I evaluate?

During the evaluation phase, we also looked at other PAM solutions such as CyberArk, BeyondTrust, and Delinea. We compared them on security features, integration, deployment complexity, session monitoring, password vaulting, scalability, and overall operational requirements before selecting One Identity Safeguard.

What other advice do I have?

The deployment was relatively smooth with minimal disruption for privileged users. Initially, users needed some adaptation to the access request and approval workflow. After onboarding and training, the process became streamlined and improved overall security.

The integration improved operational efficiency and security by centralizing privileged access management, reducing manual password handling, and improving visibility through auditing and session monitoring. It also helps streamline access workflows across multiple platforms and environments.

The advice would be to properly plan the PAM implementation before deployment, especially around privileged account discovery, access policies, integration, and user onboarding. Start with the critical systems first and then gradually expand across the environment. Also, involve security, infrastructure, and compliance teams early in the process. I have given this review an overall rating of ten.


    Mohamed Fouad

Privileged sessions have become controlled and recorded, and access requests now follow approvals

  • March 02, 2026
  • Review provided by PeerSpot

What is our primary use case?

One Identity Safeguard serves as our Privileged Access Management solution to enforce session management for administrators and allow them to access our systems in recorded sessions, which secures our environment.

In our daily operations, One Identity Safeguard acts as a centralized privileged credentials manager for our systems including Windows, Linux, network devices, and our database, allowing administrators to access our database systems in critical environments while recorded sessions ensure security and accountability.

We have just-in-time access with approvals, allowing administrative access to our users based on request and approvals, which helps us monitor requests for access to critical systems.

What is most valuable?

One of the best features One Identity Safeguard offers is its capability to integrate with many systems, which is valuable for us since we have multiple database systems with many vendors in our organization.

One Identity Safeguard positively impacts our organization by reducing the likelihood of breaches from privileged sprawl by removing shared admin passwords and enforcing control checkouts while also improving our investigation times and providing strong forensics from a centralized location.

What needs improvement?

The most common improvement needed is for upgrades. One Identity Safeguard's desktop client should have a faster and easier upgrade process that ensures compatibility.

For how long have I used the solution?

I have been using One Identity Safeguard for one year.

What do I think about the stability of the solution?

One Identity Safeguard is quite stable in my experience.

Which solution did I use previously and why did I switch?

I previously used One Identity before switching from CyberArk to One Identity Safeguard.

How was the initial setup?

The integration process for One Identity Safeguard was not straightforward. Initially, we faced a complex implementation that took about two months, but after that, we achieved a stable configuration and environment for user access to critical systems.

What about the implementation team?

The deployment was seamless for our privileged users, thanks to the professional third-party team we hired for the implementation service that helped us properly implement One Identity Safeguard.

What was our ROI?

The time saved with One Identity Safeguard is significant, and I can affirm that we have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

We have a separate department that studies setup costs for each product, but as far as my information goes, the pricing and setup costs are very good.

Which other solutions did I evaluate?

I did not evaluate other options before choosing One Identity Safeguard.

What other advice do I have?

The feedback from users regarding One Identity Safeguard's usability and functionality has been very good. All users have provided positive feedback, and we encourage them to reach out with any issues, but so far, we have had no problems reported.

My advice for those looking into using One Identity Safeguard is to study the integrations between the client and One Identity Safeguard, ensuring the compatibility matrix is visible to all administrators before upgrading the product. I rated this product a ten out of ten.


    Mohanned Wael

Good support, easy to use, and helpful for security and accountability

  • June 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it to link our virtual systems. We have Windows and Linux, and we have some applications. We use One Identity Safeguard to connect to them. We also use Password Vault, and we do session monitoring.

I am one version behind the latest version. I usually wait before doing an update to make sure that there are no problems with the new release.

How has it helped my organization?

One Identity Safeguard helps with accountability. We now know which person is accessing which machine. It also helps to make sure that they are secured, and that everyone knows what changes they need.

We have used the transparent mode and non-transparent mode for privileged sessions. The transparent mode is more difficult than the normal mode, but with the help of the documentation, we figured out how to do the necessary configuration and use this mode. Generally, we use the normal mode. We do not use the transparent mode.

We use the Secure Remote Access feature for privileged users. It was very easy to manage remote access for privileged users by using this feature. When our users cannot be physically present at our place, they can access the resources using the Starling account. It is easy.

The Secure Remote Access feature does not make use of a VPN. This is very important for us because there are some problems with using VPN, so it is easier to use something like Starling. We can be sure that our users can access the network even from home and that the sessions are secure.

I have worked with other One Identity solutions. I have used One Identity Defender, One Identity SPP, and One Identity SPS. They worked very well for our users. We also use the authentication service to control the Linux machines with Active Directory accounts. They work well with each other. I have also used Safeguard Remote Access. I tried its features with Safeguard to allow our users to connect to the sessions by using the cloud so that they do not need to log in to the company servers.

What is most valuable?

One of the most important aspects is that it is very easy to use and install. It is also agentless, so all of the operations happen more smoothly than any other product. Our end-users find it easy. They have a web application. They only need to enter the credentials, and they can access the Safeguard session. They can use it very fast without any problems. Its learning curve is very low.

What needs improvement?

We can discover Windows and Linux machines, but we would also like to discover databases. It is very important for us. I have heard that in the new version, we can discover databases, but I have not tried it yet, so I am not sure if the new version does it properly or still needs some work.

We would like to have the option of importing assets by using the CSV file. It was available in the earlier versions, but it is not available now.

For how long have I used the solution?

I have been using this solution for about two years.

What do I think about the stability of the solution?

It is very stable. They always release new updates if there are any issues. For example, for the Log4j issue that happened a couple of months ago, they released an update to solve the issue and make sure that no user is affected by it. It is based on the Linux machine, so it is very stable.

What do I think about the scalability of the solution?

I did not face any problems. It is very scalable, and it can be used for a small company or a big company without any problems.

Currently, there are about 20 users who are using it.

How are customer service and support?

We have used their regular support, not the premier support. When we have any problems related to it, we open a ticket. They always help us. We might have to provide them with additional things so that they are able to troubleshoot better, but they are always helpful. I would rate their support a 9 out of 10.

Which solution did I use previously and why did I switch?

We did not use any other solution.

How was the initial setup?

The initial setup is straightforward. We have two installation types. We have Safeguard for Privileged Passwords and Safeguard for Privileged Sessions. For Safeguard for Privileged Passwords, we just need to import and the whole organization will be done. The process for Safeguard for Privileged Sessions is also simple. There are no problems.

The deployment duration depends on the number of systems, the number of users, and the number of applications. In a small company, it might take about two weeks or three weeks.

The deployment did not affect our privileged users. We just needed some time to get used to it. We were not using any PAM product before, so it took some time to get used to using it. It is more restrictive than the Active Directory system, but it is for the best.

For managing and deploying the solution, I took technical training. It was about five-day training with One Identity. After that, I started its deployment. In case of any problem, we could check several resources. We could check the administration guide or forums. We could also open a support ticket with One Identity. For the end-users, I gave the training, and it took one or two days at the most.

What about the implementation team?

I deployed it myself.

Which other solutions did I evaluate?

We checked out a couple of solutions, but I was not a part of the selection process.

What other advice do I have?

It is a very easy solution. In case of any problem, you can contact the distributor or the vendor, and they will help you.

I have worked with physical and virtual appliances. We went for virtual appliances because they are easy for us. We have servers in our company, so we have the space and resources to install them.

I would rate One Identity Safeguard a 10 out of 10. I have used it for some time, and I enjoyed working with it.


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