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Great team to support us
What do you like best about the product?
I can target all my users with specific segments and feel free to play with the images or GIFs ! Insider team are the most helpful partner, they will help us to reach our marketing objective thru their channel.
What do you dislike about the product?
I think the dashboard are too old-fashioned& also the ability to customized the message such as font sizes and colored-text. But they said it will be revamped, so I think it's good to listen to your client.
What problems is the product solving and how is that benefiting you?
How I connect with active and non-active users. We can give specific promotion to specific users to optimize the app usages. Insider also provide a playground for marketing too do experiments with the various model of notifications and messages.
Recommendations to others considering the product:
Speak your needs to the team, they always ready to guide you thru their product
Mobile Push Features are up to market standards plus we have machine learning features
What do you like best about the product?
Insider helped us revamp our mobile push efforts like we were able to send push notification when the customers were more likely to read them. Then comes feature rich part where we can send a normal push, a rich version as well carousel.
Plus with AI we were able to segregate users based on their behavior and activity
Plus with AI we were able to segregate users based on their behavior and activity
What do you dislike about the product?
More templates are always welcomed recommendations to others considering the product
Insider push feature is very versatile, way better than other brands as it’s a part of bigger Growth Management Platform.
Insider push feature is very versatile, way better than other brands as it’s a part of bigger Growth Management Platform.
What problems is the product solving and how is that benefiting you?
Reaching out the mobile app users as a personal brand is great. There is too many bits of information to consume and Insider makes it easy to send that bit which is useful to our customers.
Recommendations to others considering the product:
We would recommend Insider to anyone who is interested in increasing their key metrics including traffic, checkout rates, average order value, conversion rate, and more. Their personalization capabilities always deliver results, so it is definitely worth the investment.
Complete Platform for Mobile Needs
What do you like best about the product?
Our Mobile website is responsible for bringing in a considerable aspect of our revenue and therefore having a refined mobile marketing strategy has always been a priority. With Insider’s mobile capabilities we were able to cover all aspects of mobile web marketing that was needed at our firm.
What do you dislike about the product?
If Insider could add more feature to their analytical bit, I feel that it would be a product of our dreams.
What problems is the product solving and how is that benefiting you?
We were looking for a complete solution for all of our marketing channels, and one place where we were lacking was our mobile efforts, and Insider came to our rescue. The product encompasses all our channels as well provides complete control to us.
Recommendations to others considering the product:
Almost a complete mobile marketing solution, Insider is the perfect companion for your online entity. The best part about Insider, is it being a complete Growth focussed product, the other included feature entails the entire online space from the traditional web, push, email and to dedicated apps.
Amazing PAA team
What do you like best about the product?
The product’s fantastic but that’s what I want to talk about. It is the team of consultants that help us during our campaigns. They are always around whenever you’re brainstorming new ideas, implementing new ad campaigns and even help us optimize our program to best utilize the Insider platform.
What do you dislike about the product?
None, there is nothing to dislike about Insider and their team.
What problems is the product solving and how is that benefiting you?
We were able to improve our ad reachability and discover by a good margin. We finally came across a service that treated their customers like on of their own.
Recommendations to others considering the product:
If you’re looking to increase revenue and have a great support team by your side, look no further beyond Insider.
Insider Mobile Platform
What do you like best about the product?
The segmentations offered by Insider are very useful in one-to-one communication with your customer. They keep up with the speed of development of the mobile app and do their best to bring you to that level. Another important thing for us; Sezai Özdemir, who we work in mobile application part with Insider, plays the leading role in our development in this field.
What do you dislike about the product?
We got no problem with both products and team.
What problems is the product solving and how is that benefiting you?
Insider uses a lot of data models that helped us play with it and find out what is the right move and what things we should avoid. This helped us reinvent our customer engagement efforts and drive growth.
Recommendations to others considering the product:
Always be passioned about trying new products. They work very hard on them, and these products always give you the best results.
We knew who uninstalled are an app and how we can re-engage with them
What do you like best about the product?
A lot of our business revenue depends on our mobile app having a picture of which of our users uninstalled our app where the reason might incompatibility of the new app, bugs in the new version or people just moving on. Insider provided us with a method to track these instances and with its GMP we were able to re-engage with these customers over email, Facebook and Google ads and more.
What do you dislike about the product?
It took a little more time than expected to implement recovery techniques.
What problems is the product solving and how is that benefiting you?
We were looking to find out who uninstalled our app and what was the problem and since Insider did that and also provided us ways to re-engage with our customers. We were able to do both monitoring and finding a solution for our problems.
Recommendations to others considering the product:
If you are looking to re-engage with lost mobile users, Insider is amazing. Because it’s not just meant for mobile marketing but also can communicate with users over push, email, web and more, you have a lot of opportunities to win back your lost mobile-app users.
Able to Predict the likelihood to churn
What do you like best about the product?
Insider's predictive engine allowed us to analyze our customer roadmap and decrease churn rates significantly.
What do you dislike about the product?
None. If you rely on a subscription model, customer churn is a really headache. But Insider solve this problem.
What problems is the product solving and how is that benefiting you?
We were looking lower our churn rate amd this worked wonders for us. The main issue we had to sort out the customer journey and this basically worked for us because of the feature to predict the likelihood to churn.
Great product and excellent service
What do you like best about the product?
The integration and cooperation were very easy, smooth, and fast. Not only good product, but did great service as well. They won't hesitate to tell you anything you want to know and want to learn. They are best partner, and friends. We had a similar 3rd party's service before Insider (not totally the same), but they won't able to answer questions as professional as Insider. We are happy and satisfy with them.
What do you dislike about the product?
So far so good. We currently are satisfying with their product and service and nothing to complaint.
What problems is the product solving and how is that benefiting you?
They provide comprehensive exposure chance to grab users we lost, and contribute the actual sales in the end. We archived our sales target with their help, and most important is we understand our consumers more.
Recommendations to others considering the product:
We’ve seen huge progress after applying Insider's product and service. Their professional consultation and fast implementation really helps us a lot.
Thank you for simplifying our communication with the customer
What do you like best about the product?
First of all I appreciate highly qualified and friendly account managers. It`s a great pleasure to work with them. And of course clear and convenient interface, lots of abilities to build a great communication with our customers, and reach high conversion rate.
What do you dislike about the product?
Stil haven`t noticed. At the moment we satisfied with everything.
What problems is the product solving and how is that benefiting you?
With Insider we increase our customers loyalty, motivate them to make a purchase and get high conversions.
Amazing product and great service!!
What do you like best about the product?
I am impressed by the integration process of Insider which is super easy and fast. By using Insider solution, we can run an A/B test quick and provide the better flow to our customer.
What do you dislike about the product?
It’d be better if the panel be in multi-language version.
What problems is the product solving and how is that benefiting you?
Our main objective is giving the visits of our official website a great browsing experiences. Insider Team
provided us many strategies and suggestions on achieving our ultimate goal since the very beginning . Thanks to them, we got more active and led them to visit our physical store successfully.
provided us many strategies and suggestions on achieving our ultimate goal since the very beginning . Thanks to them, we got more active and led them to visit our physical store successfully.
Recommendations to others considering the product:
Looking forward to the panel of traditional chinese version.
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