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Great intuitive interface, terrible customer service and pricing model.
What do you like best about the product?
I tested out a handful of competitors but non were as simple and as intuitive as Asana - I love how the subtasks neatly nest inside tasks which makes it easy to organize and find things again down the road. I was able to quickly onboard even the least tech-savvy team members with ease, which is a testament to the well-thought-out interface.
What do you dislike about the product?
They are NOT clear in what constitutes a free contributor. It is only after you are neck deep in projects and your trial runs out that the harrassment begins to "upgrade seats" - EVERY SINGLE PERSON in your organization that is ever tagged in a task will require a paid seat. There are no free contributors except for people outside your organization that might need to see something. Customer service was terrible and probably a bot most of the time and it took 2 weeks of emailing back and forth (phone calls were requested but never granted) to even come to finally understand that there is no way to upgrade SOME of your organization and leave the rest free. Zero flexibility.
What problems is the product solving and how is that benefiting you?
Asana helps us keep work requests out of our email and keep all the needed assets and approvals easy to access.
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Mark Pablo's Asana Review
What do you like best about the product?
I've used Asana for more than 6 years and it has been great for project management and collaboration.
What do you dislike about the product?
Redundancy of tools that you use within the organization. AI integration.
What problems is the product solving and how is that benefiting you?
Streamlining the projects and documenting it.
Learning a New Way to Organize and Plan
What do you like best about the product?
I like having the tasks all in one place, I like that we can setup templates for events that repeat. I also enjoy being able to share with colleagues working on a project without having to search for emails or files or folders.
Learning the Asana program was relatively painless and the availability of customer service and online answers is very helpful to get up to speed without having to rely solely on your colleagues. Implementing the tools available was clear and user-friendly.
We use Asana on a daily basis between departments, teams, and programs.
Learning the Asana program was relatively painless and the availability of customer service and online answers is very helpful to get up to speed without having to rely solely on your colleagues. Implementing the tools available was clear and user-friendly.
We use Asana on a daily basis between departments, teams, and programs.
What do you dislike about the product?
I think it takes away some of the interaction between colleagues, which is fine as long as we make efforts to engage and network in other ways while we work as a team.
What problems is the product solving and how is that benefiting you?
From what I have experienced it allows all of us to know where we are with a project, who is responsible for a task, and when that is completed. This helps us to run more efficiently and within known goals and objectives.
Still learning
What do you like best about the product?
tracking to move items through a process
What do you dislike about the product?
not very user friendly for someone who isn't very familiar
What problems is the product solving and how is that benefiting you?
tracking the process of records moving throughout the system
Easy lightweight project and task management tool
What do you like best about the product?
I like the lightweight nature of it. The ability to easily create tasks and sections of work.
I like the notifications process and outline.
I like the notifications process and outline.
What do you dislike about the product?
I don't think it is easy to see tasks for a team across multiple projects. I have had to use custom saved searches but the search criterea is pretty limited forcing me to have multiple saved searches to see what I want
What problems is the product solving and how is that benefiting you?
Outline of our work to be completed
Ability to use projects to manage larger, complex bodies of work
Ability to use projects to manage larger, complex bodies of work
Convenient yet powerful Tool for managing Multi-portfolio across multiple functions
What do you like best about the product?
Asana is pretty easy to work with, project creation, templates options, collaborations across team-members and across functions, and the best one is multi-homing.
What do you dislike about the product?
Rolling up of efforts, % Complete or other Quantifiable fields should be more easy to automate.
What problems is the product solving and how is that benefiting you?
Asana is solving cross-functional project management, annual and quarterly OKR Management (and tracking), and helping my organisation in better collaboration, stakeholder management and reporting.
Stay organized in one place !
What do you like best about the product?
I have all my assignments all in one platform ! forget the agenda and sticky notes
What do you dislike about the product?
Not finding Asana sooner in my life i love it!
What problems is the product solving and how is that benefiting you?
i have no issues for my daily uses
Amazing Useful and intuitive
What do you like best about the product?
The easy way to use it, to share, to include people from the company
What do you dislike about the product?
That you easily create a task that maybe you don't want to create, just a loose clic and it's done
What problems is the product solving and how is that benefiting you?
The collaborative work in the team
Great System, Steep Integration Learning Curve
What do you like best about the product?
I love the customizability of Asana. It makes it very versatile and scaleable.
What do you dislike about the product?
Navigating permissions and leaning how to use asana effectively has been a challenge for me. The ai helper isn't quite as helpful as I'd like... I would love to see an ai tool integrated with the workflow function. Another thing I wish I had is examples of how different companies operating in their respective fields have used asana to structure their business.
What problems is the product solving and how is that benefiting you?
Asana has been helping me to get other team members involved with my business, and keeping my projects/tasks organized and outside of my cluttered mind.
Works well for Education purposes
What do you like best about the product?
I like that it attaches to my email so it will send me updates about my tasks.
What do you dislike about the product?
I wish it was more user friendly and simplified.
What problems is the product solving and how is that benefiting you?
It helps me delegate tasks, and also not forget tasks through out the week.
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