What do you like best about the product?

Asana allows tracking of multiple workflows and designating tasks.

What do you dislike about the product?

Some of the auto features are tough to understand.

What problems is the product solving and how is that benefiting you?

We have a variety of concurrent projects and products under development. Asana helps to manage all the tasks and key results for each. This allows the opportunity to prioritize and complete these efficiently and on time.

What do you like best about the product?

The extreme ease of use and the Asana Intelligence (A.I) feature

What do you dislike about the product?

None for now, I am yet to see a feature I don't like, The application is well thought of in design and it very intuitive

What problems is the product solving and how is that benefiting you?

The reason I/we started using Asana was because managing my workload became a task on its own with. I used to feel overwhelmed with criplling anxiety when its time to give Project updates, it got so bad that deadlines would slip and my tasks were scattered everywhere.

That all changed when we started using Asana, i must admit that adaptation took a while as I was used to my "MS Excel method". Now, I have complete visibility over projects, I can prioritize effectively and collaborate seamlessly with my team without endless email chains or unnecessary meetings.

What do you like best about the product?

Objetives integration, KPI's, Goals, Teamwork

What do you dislike about the product?

Somewhat too much information on the screen

What problems is the product solving and how is that benefiting you?

Have clear tasks for my teamwork; to know who has the "ball" each time; concentrate information in just one place vs emails, whatsapp, etc

What do you like best about the product?

Very flexible and suitable for task arrangments

What do you dislike about the product?

The timing in Asana should be set correctly. For example, if we need to schedule a task for 5 minutes, ensure that Asana allows it.

What problems is the product solving and how is that benefiting you?

I can keep track on all my works and tasks using Asana

What do you like best about the product?

I like how Asana makes it easier for me to organize my projects and tasks, and collaborate in one place with my team and business partners. Also how I can monitor my important deadlines for a task or project.

What do you dislike about the product?

Currently, there's nothing I dislike about it.

What problems is the product solving and how is that benefiting you?

Asana is helping me to organize projects and task in a single shared place where I can monitor and collaborate with my team and business partners, and have access easily to the most recent updates, and monitor the coming due dates.

What do you like best about the product?

I want to call out the standout feature of the this product and that is it app based which can be used as browser which helping me opening multiple projects tasks in different tabs simultaneously.

Easy to create and manages task.
Customisation of projects and tasks features are there.

Inbox feature for task notifications.

What do you dislike about the product?

Nothing to call out here as I have only Good experience till now.

What problems is the product solving and how is that benefiting you?

Benefited me for the task and project collaborations.

What do you like best about the product?

Ease of use
It is clean and easy on the eyes

What do you dislike about the product?

I like everything about this product. It will make work smoother.

What problems is the product solving and how is that benefiting you?

How to have all details of the project in one central location.

What do you like best about the product?

Now that you ask, I don’t know that I like anything . The ability to nest and organize tasks. But so many features are buggy or broken or workers helpful and then duscontinued

What do you dislike about the product?

My experience with Asanas support team has been nothing short of appalling due to their incompetence, unprofessionalism, and outright dishonesty.

I accidentally deleted a task from my Asana project and contacted support within an hour to request recovery. Despite my urgent follow-ups including multiple reminders that tasks become permanently unrecoverable after 30 days I didnt hear back for over a month and a half from the date of the ticket. By the time someone finally responded, the task had long been lost due to their complete lack of urgency.

When I finally received a response, I was told the task had been recovered and could be found in my account. I wasted a significant amount of time searching through every folder and project, only to find that it was nowhere to be found. When I informed support of this, they simply stopped responding.

Months later, when I contacted support about a separate issue (which I was lucky enough to get a competent representative, and this issue was handled quickly and efficiently), I brought up this past incident. That is when I learned the truth: the representative who replied to me in September had already determined that the task wasnt recoverable, yet they lied and told me it had been restored. Not only did they fail to act within their own 30-day policy, but they misled me into searching for something that didnt exist.

When I escalated the issue, it somehow got even worse. The person handling the escalation asked me to copy and paste the entire thread into a new message as if they didnt have access to the very ticket they were assigned to handle. Even after I confirmed the ticket number multiple times, they claimed they couldnt access it. Why is that my responsibility? Its their ticketing system. They have the case history. They should be able to look it up themselves.

On top of that, I received countless automated messages from their chat support bot asking for more details. But when I asked what details were needed, I got the same robotic response again and again. It was a never-ending loop of nonsense.

The correct way to handle this situation would have been simple: acknowledge the mistake, take responsibility, and be honest. Instead of lying and wasting my time, they should have admitted their failure and some form of resolution. Even a small gesture of accountability would have made a difference. Instead, I was met with silence and dishonesty.

Luckily, this only affected my personal account and not a team project, but I refuse to take that risk again. Ive since pulled my team off their pro account. If youre considering using Asana for critical work, think twice because if something goes wrong, their support team is the last place youll find actual help.

What problems is the product solving and how is that benefiting you?

It does what any project tracking software does - allow you to organize and assign tasks

What do you like best about the product?

I am super excited that Asana offers live workshops to assist brand-new users like me. During my training, the trainer was friendly, funny, and engaging, making the lesson even more memorable.

What do you dislike about the product?

Until I can master the notifications (because I believe I have control over those), I receive entirely too many.

What problems is the product solving and how is that benefiting you?

1. Getting all my tasks in place is amazing. 2. Collaborating with others on tasks is so much easier through Asana as it keeps individuals more accountable. 3. Asana helps me capture all communications around a single task/project in one place.

What do you like best about the product?

Very easy to use. Intuitive UX that's designed to make tracking and collaborating on projects easy for every member of the team. Also, the rainbow unicorn!

What do you dislike about the product?

I haven't really had any complaints, onboarding is easy and there are a lot of resources to help you along the way.

What problems is the product solving and how is that benefiting you?

Marketing project management and collaboration. Making dependencies and timelines clear and transparent for everyone.