Asana
AsanaExternal reviews
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I am new to Asana
What do you like best about the product?
I am spending time learning it so I can lead high level projects in my organisation- the training and templates offered are very extensive. I am confident it will help me with my work and keep on track and allow me to visually communicate progress with management
What do you dislike about the product?
lots to learn when setting it up, I am not 100% sure it will meet my needs... it would be good to talk it through when someone while I am in the planning phase
What problems is the product solving and how is that benefiting you?
keeping a large team on track with implementing a strategic plan
An enthusiastic endorsement of Asana from a project manager.
What do you like best about the product?
I've found Asana to be an invaluable tool for our team. It has completely transformed the way we manage project workflows and track progress. The platform's intuitive interface makes it easy for everyone—from project leads to team members—to collaborate seamlessly. We now have a single, transparent source of truth for all our projects, which has drastically reduced miscommunication and missed deadlines. The ability to customize views, automate routine tasks, and generate insightful reports has significantly boosted our efficiency and accountability. Asana has become a cornerstone of our project operations, helping us deliver high-quality results to our clients more reliably than ever before. It's a must-have for any team serious about improving their project management processes.
What do you dislike about the product?
The lack of a real-time, in-app support assistant to navigate the sometimes overwhelming platform especially for new users. Also, while the app is highly adaptable, it's not possible to add completely new, custom features not already available, which can be a small limitation for teams with highly unique operational needs.
What problems is the product solving and how is that benefiting you?
Asana centralizes communication, tasks, and progress, which benefits the team by drastically reducing miscommunication and preventing missed deadlines. Also, by having everything in one place, it's easy for the manager and the team to see who is responsible for what. This transparency ensures that team members are held accountable for their work, leading to more reliable, high-quality results for clients.
Asana is the way to go
What do you like best about the product?
I haven't seen a better app than Asana for project management. I have used it for two years and I can't find anything better to organize my workflow and manage my projects
What do you dislike about the product?
The customer service could be more approachable.
What problems is the product solving and how is that benefiting you?
As a manager, there is a real need to manage tasks and workflow of my team. Asana has been there to the rescue. I love the way it helps organize the tasks and streamline workflows.
I am still in the process of learning Asana to the fullest, but already love the tools I see.
What do you like best about the product?
I love the intentionality of the tools. You can tell lots of thought have been put into each aspect of the application.
What do you dislike about the product?
It is pretty cumbersome to start. The training videos are helpful, but it takes a lot of time to actually get to a point where you feel like you can use it effectively.
What problems is the product solving and how is that benefiting you?
It solves collaborative project confusion. It allows us to work together more smoothly.
An exceptional and completely malleable platform to fit whatever type of organization need you have!
What do you like best about the product?
Asana's layout is highly engaging and interactive with many features such as automations, fields that populate directly into your project from created request forms, and an insane amount of reporting ability at multiple levels of a workflow. It also integrates with a TON of outside platforms that companies utilize on a regular basis, allowing everything to flow into one place for your various teams and clients. Once you go through the trainings and get the hang of it, I think it's very easy to implement into our workflow! I use it every day, multiple times a day.
What do you dislike about the product?
Jumping into the platform, some of it is very intuitive and some of it isn't. When you try to automate, and things go wonky... it can be very confusing. BUT- that said, Asana has some of the best FREE trainings I've ever seen in other platforms. They do live trainings that you can schedule around your workday as well as numerous video recordings and even a CERTIFICATION PROGRAM!!!! I feel like this more than makes up from any difficulty learning the platform. (I should have started there first.) :)
What problems is the product solving and how is that benefiting you?
Our boutique digital marketing agency is scaling up and growing quickly. We needed strong organization and centralization for multiple team's workflows and communication. Asana is the perfect fit! We are rolling it out company-wide and are excited for where Asana will help us grow in the future.
Lots of great features, and also lots of frustrations
What do you like best about the product?
I really appreciate the fact that I am basically building my templates from the ground up. The best thing for my team is the various ways that someone can sort or view their assignments, since everyone wants to see their to-dos in a different way
What do you dislike about the product?
There are several features that seem like no-brainers, yet they are not included. I have even looked up most, if not all, of these features and found online forums dating multiple years back asking for these features, and absolutely no response:
1. cannot duplicate templates
2. Cannot change due date or assignees after you create the original project
3. It would be great to be able to create a "customized" home page for my entire team. ie, just a place where I can put my "asana how-tos" for them to easily find.
4. cannot add a "notes" document to a template
5. to-dos still showing up for people even if we archive a project
6. sub-tasks are INCREDIBLY CLUNKY to add to a template
7. Why can't portfolios be part of projects? This is a major one for our team.
8. "Notes" documents have very few formatting options (different colors, highlights), making it hard to identify important information beyond just bolding it
9. I'm confused as to how I can get help if I can't figure out how to implement something. Do I write my sales rep? once they pointed me to external asana consultants that I would have to pay extra????
1. cannot duplicate templates
2. Cannot change due date or assignees after you create the original project
3. It would be great to be able to create a "customized" home page for my entire team. ie, just a place where I can put my "asana how-tos" for them to easily find.
4. cannot add a "notes" document to a template
5. to-dos still showing up for people even if we archive a project
6. sub-tasks are INCREDIBLY CLUNKY to add to a template
7. Why can't portfolios be part of projects? This is a major one for our team.
8. "Notes" documents have very few formatting options (different colors, highlights), making it hard to identify important information beyond just bolding it
9. I'm confused as to how I can get help if I can't figure out how to implement something. Do I write my sales rep? once they pointed me to external asana consultants that I would have to pay extra????
What problems is the product solving and how is that benefiting you?
organized to-do lists that can live as "sources of truth." ability to sort, filter, and view to-dos in a variety of ways to meet a variety of preferences
Love it, but wish it had a few updates
What do you like best about the product?
I use Asana every day at work, and it keeps me knowing what is my priority and what I can move ahead (using the milestones feature). What I like best about Asana is how seamlessly it helps me organize and visualize projects from start to finish. The timeline view makes it easy to see the big picture and track progress at a glance, while templates save time and ensure consistency across recurring projects. I also really appreciate the ability to set dependencies, which keeps tasks flowing in the right order and helps avoid bottlenecks. Altogether, these features make managing complex projects feel clear, structured, and far less overwhelming.
What do you dislike about the product?
One drawback I’ve found with Asana is how clunky the project and portfolio invitations are—it’s all manual, which can be frustrating and time-consuming for larger teams. I also don’t like that when you delete projects, they can leave behind orphaned tasks and assignments that linger instead of fully clearing out. Finally, I wish there were an easier way to shift deadlines in bulk (for example, moving everything ahead by six days), since adjusting timelines one task at a time is inefficient for dynamic projects.
What problems is the product solving and how is that benefiting you?
Asana helps solve the problem of keeping projects organized and transparent across our marketing team. Instead of relying on scattered email threads, we can track tasks, timelines, and responsibilities all in one place, which reduces miscommunication and keeps us on schedule. It’s especially valuable for coordinating multiple moving parts at once, since dependencies and timelines make it clear what needs to happen next. While I wish there were broader adoption across the whole company, for our marketing team it’s already been a huge benefit in keeping projects streamlined and cutting down on unnecessary emails.
Turning Chaos into Calm with Asana
What do you like best about the product?
Asana is a robust project management tool. It is extremely customizable, which I love, and it is fully integratabtle with our other software needs at the moment. I am in the beginning stages of setting up our agency for success but I have high hopes that this software will do a lot of the heavy lifting in reporting. I’m looking forward to implementing rules and automations as well!
What do you dislike about the product?
The only downside to Asana is how customizable it is. This can be overwhelming during the learning curve stages. However, it is ultimately a positive.
What problems is the product solving and how is that benefiting you?
It is creating one space for collaboration and communication while keeping our projects separate and visually easier to digest. Asana solves the reporting issue we were having with previous software. This not only benefits me as an administrator, it also benefits our team to review their progress as well as our clients so they may also see specific progress being made for their accounts without needing to call anyone or worry about where their money is going.
Asana has been amazing for task and project management
What do you like best about the product?
In my role, I have to keep track of many different things at once, with a lot of context switching day to day. Asana has helped me keep organized and on top of my work, as well as brought teammates in to help us all collaborate better. I like being able to break things down with Portfolios and Projects, while keeping some of my work private and confidential if needed. I use Asana every single day for work, and I've even introduced my husband to it for his work as well.
What do you dislike about the product?
The only thing I'm not crazy about with Asana is there is no ability to have customization in the text boxes. You cannot change the color of the text, and making things bold barely differentiates anything, so if you have a lot of content it looks like a big wall of text with little separation. Would be nice to have colored text, different fonts, colored info boxes like Jira does.
What problems is the product solving and how is that benefiting you?
I have a problem with forgetfulness when I have too many things to keep track of. Asana solves this by helping me stay organized, having the ability to put all major milestones and events on a calendar with reminders, prioritization and tags, and the overdue box that keeps me in check. That's a huge benefit because it frees up time and brain power to focus on the actual work that needs to get done. I'm also able to get high level AI overviews periodically of everything that has been done for each project and portfolio.
Asana organizes our entire organization across many complex projects!
What do you like best about the product?
Asana is a powerful project and task management platform designed to help teams organize work, streamline communication, and improve overall productivity. It’s widely adopted across industries thanks to its intuitive design, versatile project views, and strong collaboration features.
What do you dislike about the product?
Asana can take a lot of clicks if you do not have good, automated workflows.
What problems is the product solving and how is that benefiting you?
1. User-Friendly Interface
Asana balances simplicity and functionality well. The drag-and-drop boards, customizable lists, and calendar views make it easy to adapt workflows to different styles. Even new users tend to get comfortable quickly.
2. Multiple Project Views
Teams can choose how they want to see their work: list view, Kanban-style boards, calendar, or timeline (Gantt). This flexibility helps both detail-oriented managers and visual thinkers stay on track.
3. Collaboration Tools
Built-in commenting, tagging teammates, file attachments, and project conversations reduce the need for scattered emails. Everyone stays aligned on tasks without losing context.
4. Automation & Integrations
Asana’s automation rules (like moving tasks, sending reminders, or setting due dates) reduce repetitive work. It also integrates smoothly with major tools such as Slack, Google Workspace, Microsoft Teams, Zoom, and Zapier.
5. Scalability
From individual freelancers to enterprise teams, Asana scales well. Small teams benefit from clarity, while large organizations gain from advanced reporting, workload management, and admin controls.
Asana balances simplicity and functionality well. The drag-and-drop boards, customizable lists, and calendar views make it easy to adapt workflows to different styles. Even new users tend to get comfortable quickly.
2. Multiple Project Views
Teams can choose how they want to see their work: list view, Kanban-style boards, calendar, or timeline (Gantt). This flexibility helps both detail-oriented managers and visual thinkers stay on track.
3. Collaboration Tools
Built-in commenting, tagging teammates, file attachments, and project conversations reduce the need for scattered emails. Everyone stays aligned on tasks without losing context.
4. Automation & Integrations
Asana’s automation rules (like moving tasks, sending reminders, or setting due dates) reduce repetitive work. It also integrates smoothly with major tools such as Slack, Google Workspace, Microsoft Teams, Zoom, and Zapier.
5. Scalability
From individual freelancers to enterprise teams, Asana scales well. Small teams benefit from clarity, while large organizations gain from advanced reporting, workload management, and admin controls.
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