Asana
AsanaExternal reviews
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It's more than I expected
What do you like best about the product?
It's very userfriendly, you have lots of material to get you going, I honestly can do more than I expected.
Love the multihome/multiproject
Love the multihome/multiproject
What do you dislike about the product?
When a project is multi-home, you get all the fields from all projects, and it can become crowded.
Subtasks are like a checklist, so it's not like an individual task that you can move on and keep the main one in one status.
I need epics
Subtasks are like a checklist, so it's not like an individual task that you can move on and keep the main one in one status.
I need epics
What problems is the product solving and how is that benefiting you?
Overview of team priorities, task status and dependencies, product backlog
Easy to use time and productivity management
What do you like best about the product?
It is easy to use and to learn, very short startup time, and Asana offers a lot of resources to help get up to speed so that the tool becomes useful before it's a hindrance. After using Asana only a few days I already feel like my productivity has skyrocketed and there is also a marked decrease in stress. It's quickly become a daily use productivity tool.
What do you dislike about the product?
Some of the rules were a little difficult to understand and figure out but once I got a handle on them they came in very handy, and helped to automate prioritization of tasks.
What problems is the product solving and how is that benefiting you?
It's taking a lot of the busy work (work about work) off my plate so I can focus more on the actual job work.
Small Business Buyer Beware: Outdated and Rigid Billing Puts YOU Last
What do you like best about the product?
Project Management interface is in line with standard PM tools.
What do you dislike about the product?
If you’re a small business owner or solopreneur considering Asana for project management, think twice — especially before opting into an annual plan. I was just charged $265 for another year of a service I barely used and had actively tried to cancel last year. Because I no longer had access to the original email tied to my account, I couldn’t cancel at the time, and after a full week of back-and-forth to verify my identity and finally gain access, Asana still refused to reverse the charge.
This experience has been frustrating and disheartening. I’ve been a customer for three years, but their support team was completely inflexible — even in light of the fact that:
• The account was largely inactive,
• I had tried to cancel previously,
• And I reached out shortly after renewal.
Many SaaS companies — especially those that understand the long-term value of goodwill — offer far more reasonable policies:
• Notion, a challenger brand in the productivity space, provides pro-rated or full refunds if contacted shortly after renewal.
• Basecamp, a best-in-class tool built by people who genuinely understand small business needs, has a simple policy: “If you’re not happy, we’ll refund you—even after months.”
Asana’s approach, in contrast, feels outdated and overly focused on maximizing short-term revenue over user trust. That $265 may not mean much to a large enterprise, but for a small business? It’s a significant hit — especially for software that was barely used.
I’ve now canceled my subscription. If you value fairness, transparency, and support that actually supports you — consider other options.
This experience has been frustrating and disheartening. I’ve been a customer for three years, but their support team was completely inflexible — even in light of the fact that:
• The account was largely inactive,
• I had tried to cancel previously,
• And I reached out shortly after renewal.
Many SaaS companies — especially those that understand the long-term value of goodwill — offer far more reasonable policies:
• Notion, a challenger brand in the productivity space, provides pro-rated or full refunds if contacted shortly after renewal.
• Basecamp, a best-in-class tool built by people who genuinely understand small business needs, has a simple policy: “If you’re not happy, we’ll refund you—even after months.”
Asana’s approach, in contrast, feels outdated and overly focused on maximizing short-term revenue over user trust. That $265 may not mean much to a large enterprise, but for a small business? It’s a significant hit — especially for software that was barely used.
I’ve now canceled my subscription. If you value fairness, transparency, and support that actually supports you — consider other options.
What problems is the product solving and how is that benefiting you?
Project Management
The Live training was quite insightful, I intend to introduce to the Firm.
What do you like best about the product?
It is also linked to other platforms, such as Teams, Slack, or Google Workspace, for attaching files.
What do you dislike about the product?
Dislike, nothing at the moment. Enjoy the experience.
What problems is the product solving and how is that benefiting you?
Having different workers at different locations ie. Lagos and Abuja Offices in Nigeria, the introduction and implementation of the Asana platform will help ease with clarity, team impact and productivity. Further enhancing goals to be met more effectively and efficiently.
Very good project management tool.
What do you like best about the product?
Able to keep track of projects. I like how there is alot of integrations with other apps.
What do you dislike about the product?
Its more focused as a project management and less as a daily or time management. I feel like it should offer both. The AI tool needs alot of work.
What problems is the product solving and how is that benefiting you?
Delegating tasks with to my team. Keeps everyone accountable where all tasks that need to be completed are displayed. Im using the board function as equipment status so probably not its original intention but flexible enough so I can make it work.
Possibilities are there but confusing logic ...
What do you like best about the product?
A centralised repository for storing projects and making management a simpler, centrally coordinated, and reportable resource.
What do you dislike about the product?
Has the potential to join projects together, but for complex multi-team, significant review, approval, multi-owner transfer projects it provides complications. Not being able to search within custom fields without going through custom search - let us save a search profile that works for the way our people work. No ability to create recurring events, for example a 2 hour review session each week - you need to complete the current then generates the next - this impacts resource planning as those hours don't "exist" until the next instance is created. Reporting is still lacklustre, as we typically now need to export CSV files and do data representation as best we can using pivot tables and more complementary data usage fro senior management.
What problems is the product solving and how is that benefiting you?
It is trying to provide a consolidated single source of project progress - through centralised messaging, rather than detached across emails, IM's, phone calls. It is trying to give visibility of the wider project landscape, progress, delays (and reasons), and ensuring there's a method to understand and assign workloads.
Asana is great at project management, but not for relational databases like Airtable or Monday
What do you like best about the product?
Great for project management, tracking goals, projects, tasks, and conversations.
What do you dislike about the product?
If you want to build automated workflows and structured databases that connect to each other, Asana can't handle a lot of that. It's automations are more limited than other platforms like Notion and Airtable. And Asana isn't meant to build relational databases like Monday, Notion, or Airtable.
What problems is the product solving and how is that benefiting you?
Easy tool for teams to adopt and use on a regular, ongoing basis. Mainly to track and collaborate on projects and tasks, have it all in one place, as well as conversations about said things.
Asana:
What do you like best about the product?
Asana helps me personally keep my work life in order.
- Helps create multiple smaller checklists instead of having one gigantic to do list for multiple clients
- It is incredibility flexible to fit my teams workstyle
-I very much enjoy setting up Automations for my teams workflow within certain projects, however I do wish I was able to copy paste automations from project to project AFTER a template has been deployed
- The way asana structures their platform following the Goals -> Teams -> Projects -> Tasks -> Subtasks it makes sense
- Extremely robust help FAQ section, and weekly trainings with live Asana agents
FILTERS! Theres so many ways to filter things to get exactly what you need, big plus
My boss is always asking me what got done, what did my team complete, what are the blockers? I like to use the Ai built into Asana to get a "general" gist for them instead of sending them a long CSV file of all the tasks the team, or myself had completed.
- Helps create multiple smaller checklists instead of having one gigantic to do list for multiple clients
- It is incredibility flexible to fit my teams workstyle
-I very much enjoy setting up Automations for my teams workflow within certain projects, however I do wish I was able to copy paste automations from project to project AFTER a template has been deployed
- The way asana structures their platform following the Goals -> Teams -> Projects -> Tasks -> Subtasks it makes sense
- Extremely robust help FAQ section, and weekly trainings with live Asana agents
FILTERS! Theres so many ways to filter things to get exactly what you need, big plus
My boss is always asking me what got done, what did my team complete, what are the blockers? I like to use the Ai built into Asana to get a "general" gist for them instead of sending them a long CSV file of all the tasks the team, or myself had completed.
What do you dislike about the product?
Some of the automations do not get affected on subtasks, which in my team's workflow can be problematic.
There are some workarounds which we have implemented, but for analytic purposes subtasks do not get counted all the time.
There are some workarounds which we have implemented, but for analytic purposes subtasks do not get counted all the time.
What problems is the product solving and how is that benefiting you?
The main problems Asana helps me solve, is tracking, and documenting changes to client's accounts on the software we use as a company.
The workflow is simple, create a task, add descriptions, document with screenshots, create more subtasks if there were additional things related to that main task, send to management to review
The workflow is simple, create a task, add descriptions, document with screenshots, create more subtasks if there were additional things related to that main task, send to management to review
Work Management Has Never Been Easier!
What do you like best about the product?
Asana is quite intuitive and easy to get started. I can lay out my pipeline and daily activities as an engineer in as granular a manner as I want. My projects can now be tracked clearly with start and end dates, amount on time taken, dependencies and blockers etc. The collaboration within our team has been enhanced greatly using Asana.
The AI features are someof the best I've seen integrated and I utilise them for customising fields, creating rules and generating summaries for the C-level executives.
The AI features are someof the best I've seen integrated and I utilise them for customising fields, creating rules and generating summaries for the C-level executives.
What do you dislike about the product?
Asana has a bit of a learning curve to get used to and as such I had to take the Fundamentals certification to better understand it.
What problems is the product solving and how is that benefiting you?
Asana helps me solve the problem of managing projects especially being part of a team. As such it's now easier to track each member's tasks in relation to the orgainisation's goal. The AI feature also makes it easier to summarise progress for the executives. The implementation of well-detailed dashboards also enhances the experience.
Still using Asana despite all the other shiny tools popping up.
What do you like best about the product?
Focus on business goalsm projects and tasks. It doesn't try to do everything.
What do you dislike about the product?
Rules for automation could be more advanced.
What problems is the product solving and how is that benefiting you?
Communication, Cooperation, change of ownership between projects and tasks when needed, reporting.
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