Asana
AsanaExternal reviews
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My go-to project manager
What do you like best about the product?
I like the level of detail that goes into each task, including the free version but even more so in the paid version. Things like timeline, custom fields and start/finish dates are indispensable to our team. I've test-driven a plethora of alternatives and can't find anything that comes close to the complete list of features. I won't list them by name, but all lack at least one critical feature that Asana offers. I use this for business and personal, and I can say without hyperbole, it has helped immensely to transform my artist's brain into an even more artistic and productive one.
What do you dislike about the product?
I wish the iOS app had more of the functionality of the desktop version. There's been times (though not often) that I've been stuck somewhere without a computer that I've wished I'd had one so I could complete something critical. However, in those cases, I am still able to create a task that will keep the idea fresh until I get to a computer. On the same note, I really wish there was an offline version. There's been times when the internet goes for s$&t that I would really like to be able to continue working and have been stuck in the orange "reloading" mode. Not ideal. I also wish it was possible to add a selection of users at different price levels. I know this might be some heavy lifting for the app developers but I would gladly put our top 5 or 6 people on the Business level while keeping the rest of our team using Premium.
What problems is the product solving and how is that benefiting you?
1. Trouble shooting and problem solving. Issues now get resolved with finality, rather than a temporary fix that returns again and again.
2. Way way more bandwidth for our managers, as they can easily track and follow multiple issues without feeling overwhelmed.
3. Next to zero emails and chat apps used, all communication handled within Asana and always pertinent to the task at hand
4. With custom fields, major upgrade in templates for Events, daily repeating reports and other fields that allow for intuitive sorting and signing of tasks due in certain time periods
5. Excellent event management, utilizing timeline, task list as well as traditional calendar. Seamless, intuitive, measurable.
That's my top 5
2. Way way more bandwidth for our managers, as they can easily track and follow multiple issues without feeling overwhelmed.
3. Next to zero emails and chat apps used, all communication handled within Asana and always pertinent to the task at hand
4. With custom fields, major upgrade in templates for Events, daily repeating reports and other fields that allow for intuitive sorting and signing of tasks due in certain time periods
5. Excellent event management, utilizing timeline, task list as well as traditional calendar. Seamless, intuitive, measurable.
That's my top 5
Recommendations to others considering the product:
You need to have buy-in from everyone involved for this to work. If you are using on your own and give it an honest try, you won't look back.
Great project management tool
What do you like best about the product?
I like Asana mobile app, it is easy to see the updates on the projects when you are not in front of your laptop.
What do you dislike about the product?
Inbox becomes too busy when there are a lot of messages inside the tasks. Also, in Asana Inbox I have to scroll down through all messages in the task to see the latest one, it is hard to use it
What problems is the product solving and how is that benefiting you?
I got rid of Outlook, all my projects are organized and it is easier for my team to see their tasks and updates on each task. It saves a lot of time.
Recommendations to others considering the product:
Try the paid version, it has very useful features
Best task management tool I've ever used
What do you like best about the product?
Asana is extremely intuitive, which is necessary for some folks on my team who aren't very tech-savvy. I love that it's customizable, and that we can use projects and tasks for everything from an editorial calendar to a meeting agenda a repository of ideas. The fact that tasks can live in more than one place is extremely helpful. And, the custom fields ad reports make it easy to sort and filter the work in different ways. It's also a beautiful interface, and my team delights in the little creatures who fly across the screen or occasionally appear as we mark tasks complete!
What do you dislike about the product?
I wish that the list views and the board views had similar functionality, but the board views are a bit more limited (though sometimes we'd prefer a board view for what we have going on). It's also difficult to move around large numbers of tasks with ease.
What problems is the product solving and how is that benefiting you?
We're solving how to track our time, and how to track our work. Before, our team was duplicating our work a lot and wasn't sure where things stood. Now, we check Asana and are followers on tasks that pertain to us specifically. We also have a lot of our team conversations over Asana, which helps de-clutter our inbox.
Recommendations to others considering the product:
I recommend assigning at least one person to really get to know Asana via the blogs, the Asana Academy courses, and exploring the free site for themselves before diving in with their team. Establishing conventions for using Asana right off the bat is very helpful- they can always be tweaked, but it helps to start somewhere and change as needed rather than start with chaos. Also, make sure to be there for the team when they have questions about using it, and monitor their use quite a bit for the first few months of using the tool.
Flexible for a variety of work styles
What do you like best about the product?
Asana works with several different methodologies to fit just about any need out there. Kanban, ETFF, GTD, and many other methods are usable with this product. The best part, in the documentation, they cover all of the different methods and how to make Asana work. Outlook integration also makes this a huge benefit.
What do you dislike about the product?
Price of the advanced "business features". It costs double to get a few basic advanced functions like Workflow and Portfolio. The price does not justify the upgrade.
What problems is the product solving and how is that benefiting you?
M&A activities and tracking multiple departments with multiple acquisitions has been the key to our successful use of Asana. The benefit is a single pane of glass for reviewing activity around a new business acquisition and progress tracking. We use the template feature heavily as we fine-tune each project and keep adding after we do each new addition.
Recommendations to others considering the product:
Take a look at all of the educational materials and support content, it is impressive.
Slow and steady wins the race
What do you like best about the product?
I appreciate how agile the platform is. I'm able to, very quickly, get a team working together on a shared deliverable, even if some participants are new to Asana. We can use boards, lists, and run reports to see our projects in different ways.
What do you dislike about the product?
Sub-tasks are a huge opportunity. It's unclear which tasks contain a sub-task. Tasks can be completed with no prompt indicating that sub-tasks remain to be completed. Sub-tasks don't appear in Timeline view. Sub-tasks don't inherit custom fields. Sub-tasks are only visible when viewing task details. They could be indented below a task in the Main pane.
What problems is the product solving and how is that benefiting you?
We use Asana for project management (usually small to medium sized projects). We also use it to capture and communicate insights from our frontline teams to specialized support/project teams. We find it to be a great way to get everyone in the same tool for task visibility and accountability.
Recommendations to others considering the product:
Asana is a great product, but the best part about it is the community and the support. The Community Forum is the best moderated forum I've ever experienced, but it's common for Ambassadors, Certified Pros, and Forum Champions to respond within minutes or hours. It's incredible!
Is this the right SaaS for my team?
What do you like best about the product?
What I like most about asana is the simplicity of it all. Easy to navigate, solid notification options, and great for collaboration. Marking changes or providing updates, happen pretty instantly. This is key to keeping the team all on the same page and helpful when working remote and others are following along within asana. Took most of my team a couple of training sessions to become very comfortable in asana.
What do you dislike about the product?
There are a few areas where asana can improve. 1) Better migration options from other software. Telling someone about asana and then having to add disclaimers depending on where they are coming from isn't ideal. 2) Another is the limited customization options. More are being done with improvements, but as an example: using different types of number formats would be helpful. 3) the in between notifications. Currently feels like all or nothing users are okay with notifications, but the middle is unsure. They either end up getting too little or too much notifications.
What problems is the product solving and how is that benefiting you?
Collaboration, updating, and efficiency. These are a few of the problems asana has helped solve/improve.
Recommendations to others considering the product:
Asana is a great tool and can be exactly what you are looking for. I good place to visit to find out if out if you will need to make workarounds is within their API documentation. Importing certain types of files links are not easily supported within asana. May need to create a more thorough transition plan in advance.
Asana has taught me how to prioritize and handle all of my tasks.
What do you like best about the product?
Asana makes everything visual and very collaborative. It is easy to work as a team, and to work across projects. It is a company-wide tool, any department can find it beneficial. It is very user friendly, with lots of training to go with it!
What do you dislike about the product?
There are a lot of features and things happening. You really benefit from reviewing the training courses and making sure you fully understand what a feature is for to fully excel within Asana.
What problems is the product solving and how is that benefiting you?
We are a small startup company, and we are in the midst of rolling out a support tool. At the moment, we are using Asana as a tool to track and log our support tickets.
Recommendations to others considering the product:
Go through the training guides! They have so much information and are hands on.
Best PMS we've used!
What do you like best about the product?
I like all the integrations that are available and the mobile app version. These were two very important factors for our business when determining which PMS to use. The visual appeal of Asana and ease of use were just a bonus.
What do you dislike about the product?
I dislike that templates are only available with paid accounts and that it was complicated to set-up our company privately. I also really dislike the amount of hoops you need to go through in order to contact customer service. There is no way to reach an agent by phone and many of the chat reps are limited in how they can help.
What problems is the product solving and how is that benefiting you?
We are solving our bandwidth issue and advanced scheduling of communications by using Asana. Having all of our daily work accounted for in one system has been immensely helpful to refer to during meetings with upper management as well as for annual reporting at year end.
Recommendations to others considering the product:
Compare it to the other leading PMS and decide if Asana meets your musts list. To us, it was the one that hit all the checkmarks whereas the others all missed one or two areas.
Best platform to organize your to-dos!
What do you like best about the product?
Asana made project management and tasks easy to keep track of. I'm big on using board views to get clear timelines on projects we need to have done and it's awesome to track the steps the project/task has gone through before handing it off.
What do you dislike about the product?
My only complaint will have to be that Asana doesn't have their own time tracking. We use time tracking to make hours billable to our clients. We currently use Harvest which integrates well with Asana, but a native time tracking tool would make Asana a more complete tool.
What problems is the product solving and how is that benefiting you?
Before Asana, we had trouble keeping track of progress on tasks especially ones that required feedback from various team members. With Asana, we are able to keep everything structured and makes comments tied to tasks so we don't have any missing pieces.
Project Management Made Easy
What do you like best about the product?
I love all the integrations, it makes me feel like I can have a suite of tools in a central hub. It's easy to learn and navigate.
What do you dislike about the product?
I wish there was a calendar feature in the Portfolios section, so you can see what tasks are do when for a selected amount of projects
What problems is the product solving and how is that benefiting you?
Organizational issues. Enabling process, and providing reference to all documentation for each project.
Recommendations to others considering the product:
Give yourself some time and explore. Once you start using projects with Asana , you'll learn how to organize things better
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