Digibee Integration Platform
Digibee Integration PlatformReviews from AWS customer
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On the after sale, the Digibee team was perfect helping us on the implementation.
What do you like best about the product?
Digibee support team after implementation.
What do you dislike about the product?
position yourself little bit more as API hub
What problems is the product solving and how is that benefiting you?
Safe connects in Singapore with a very important international bank.
Excellent tool with bad commercial management and programming
What do you like best about the product?
I went through several connectors on the market, but only Digibee managed to conclude 100% of the integrations that we currently use between Vtex and Totvs Protheus. All integrations are currently running smoothly and with almost no maintenance
What do you dislike about the product?
My difficulties with Digibee are focused on commercial management and execution. At the beginning, the promise was to install it in 20 days, after the project started, this period changed to 60 days, finally 90% of the connection ended up being made in almost 8 months, the last 10% were completed a few weeks ago, totaling 12 months since the hiring. Commercial service is omitted from day-to-day execution issues and delays in responding to inquiries. The first execution team, although good, and having said "we eat with flour" (Brazilian saying, indicating that it was very easy), took too long to complete the connections. The maintenance team, on the other hand, lacked knowledge at the beginning and struggled a lot to complete the project. That is, we pay for a 14-month contract, where we will effectively use approximately 2 months of the entire planned scope. Back to the commercial, I had no solution for this.
What problems is the product solving and how is that benefiting you?
Digibee is connecting my VTEX E-commerce platform with my ERP TOTVS Protheus. Great importance to ensure data integrity in the face of a quick delivery of our sales and reliability for the LGPD
good interface
What do you like best about the product?
Ease of building integrations between systems
What do you dislike about the product?
Some connectors are missing to enable more complex integrations
What problems is the product solving and how is that benefiting you?
Connecting different business systems, adding value.
Very good platform and a vendor as a partner
What do you like best about the product?
Flexibility, security layers that support the architecture
What do you dislike about the product?
some database options as temporary requirements to process huge amounts of data
What problems is the product solving and how is that benefiting you?
it is the major integration layer that support 90% of the flows between the systems internally and externally
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