Sold by
Kaltura Agentic Avatars & AI Video Suite
Elevate your organizations digital experience with Kalturas AI-powered video platform. From Virtual Agents that see, listen, and respond in real-time to intelligent summaries and automated content repurposing, Kaltura transforms raw content into an actionable knowledge base. Drive engagement and efficiency across meetings, webinars, and learning sessions with the industries most advanced AI video toolset.
Reviews (114)
reviewer2841774
Captioning has become more accurate and interactive video questions are improving student engagement
Reviewed on May 14, 2026
Review provided by PeerSpot
What is our primary use case?
What is most valuable?
One of the best features Kaltura offers is the ability to caption content with machine captioning and then manually edit the captions. The ability to create hotspots with questions is also a great engagement feature.
The hotspots with questions help with engagement in academic courses, especially when I don't have time to build out expansive interactives, as I can embed questions as Easter eggs into lectures so that I know students are engaging. I can actually see where they're connecting, which provides nice stopping points in the middle of longer lectures.
Kaltura has positively impacted my organization as it has been the tool that my organization has continued to use since I arrived. The ability to request human captioning has helped with accessibility compliance when machine captioning is not sufficient. Additionally, the ability for students, professors, and our creative team to record content has made it a very accessible tool embedded in all Canvas courses.
What needs improvement?
I think Kaltura could be improved by providing clearer instructions or tools to record for the average person who has no idea what technology is. It is pretty intuitive if you work in that field daily, but it can be confusing if it is foreign to you.
I rate Kaltura an eight because while it does a lot, it is not 100% perfect. There are certainly areas for improvement, such as with the hotspots or better integration into an LMS through LTI. I appreciate the tool but believe it could be better, which is why I don't rate it a ten, as I feel continuous improvement is a goal.
For how long have I used the solution?
I have been working in my current field for ten years.
What do I think about the stability of the solution?
Kaltura is stable.
What do I think about the scalability of the solution?
Kaltura is very scalable as long as the admins are aware of how to best host the data and provide the necessary training material.
How are customer service and support?
I have not utilized customer support personally, but I believe those on my team who have had good experiences with the support team. I would recommend referencing the knowledge articles and the available database for those looking into using Kaltura.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
I have no experience with pricing, setup costs, or licensing since I'm not involved on the admin side of things.
What about the implementation team?
I was not part of the conversation for selecting Kaltura, as it was already the adopted program by the time I joined the organization.
What was our ROI?
I have no metrics and am unsure of the investment, but due to its ease of use, integration, and accessibility, I believe it offers a good return on investment. I don't think there's another tool that is quite as seamless to work within the LMS and in the academic higher education setting. However, I have noticed that although the interface has not changed much in eight years, the accuracy of machine captioning has improved significantly.
What other advice do I have?
While I do not have specific metrics, I can attest that the ability for all instructional designers to edit captions is incredible for accessibility. The capability to link YouTube videos into Kaltura to caption those that may not have a transcript available is impressive.
Higher Education
A video solution tailored to any organization
Reviewed on Aug 18, 2025
Review provided by G2
What do you like best about the product?
It is an extremely customizable and modular solution. Quite widespread internationally and with a huge range of possibilities for growth and diversification. They have excellent support.
What do you dislike about the product?
Sometimes the price is a little high for our country.
What problems is the product solving and how is that benefiting you?
It allows you to have a single audiovisual ecosystem that is easily integrated and modular. This way you can save all your videos in a single place, publish them in different systems, avoid duplicates, etc. It also has a range of tools that cover the most demanded functionalities.
Debanjan P.
Great Experience with Kaltura
Reviewed on Aug 08, 2025
Review provided by G2
What do you like best about the product?
At Novartis, we have been using Kaltura for over six years, and I must say the platform is outstanding—highly interactive, with a sleek, modern look and feel, especially with the latest V7 player.
What do you dislike about the product?
Nothing, it is great. I don’t have anything in this platform which i dislike
What problems is the product solving and how is that benefiting you?
Kaltura Video Cloud enables us to manage, stream, and deliver video content at scale with reliability and security. It supports a wide range of use cases—from internal communications and training to large-scale global events—while ensuring seamless playback across devices. The platform’s analytics and customization features help us track engagement, optimize content, and deliver personalized experiences. This has significantly improved our content delivery speed, reduced operational effort, and enhanced audience engagement across the organization.
Jenny P.
Excellent Video Repository
Reviewed on Aug 06, 2025
Review provided by G2
What do you like best about the product?
Kaltura Video Cloud has been an easy to use and reliable platform for our educational media repository. Our faculty appreciate how it allows them to store, catalog, and link students to their videos.
What do you dislike about the product?
Getting initial configuration set up was a little cumbersome, but that was really on our side versus Kaltura. Before implementing, make sure you have your internal team ready.
What problems is the product solving and how is that benefiting you?
Our institution generates a lot of media annually. We needed a reliable video archive that was easy for diverse users to access and manage.
Hannah A.
All in one solution--and user friendly!
Reviewed on Jul 31, 2025
Review provided by G2
What do you like best about the product?
The easy to learn and easy to navigate interface. I use it often because it's so easy to record and upload directly in the Canvas integration.
What do you dislike about the product?
I wish the transcripts were more advanced especially when downloading them (more similar to Google Transcripts, for example)
What problems is the product solving and how is that benefiting you?
Saves a lot of space in canvas LMS, is easy to learn how to use which is important for staff and faculty. Great customer support
Jorrit P.
My experience with Kaltura
Reviewed on Jul 31, 2025
Review provided by G2
What do you like best about the product?
I'm very happy with kaptura since the platform offers us a stable and reliable way to manage all of our university's videos.
What do you dislike about the product?
Feature requests can sometimes take a long time to be processed and are often declined.
What problems is the product solving and how is that benefiting you?
Kaltura helps us to easily manage our videos and distribute them via our LMS.
Eli R.
Cloud video storage that is easy!
Reviewed on Dec 11, 2024
Review provided by G2
What do you like best about the product?
I love the ease of use. I also greatly appreciate the extraordinary customer service they provide. Our university has been using Kaltura for our content for a very long time, and the improvements they have made over time are greatly appreciated and work seamlessly with our LMS. Their customer service is always top-notch, and their experts make difficult tasks easy to understand.
What do you dislike about the product?
The integration of the Path videos was clunky but they are slowly making improvements.
What problems is the product solving and how is that benefiting you?
We have video content that is always changing or there are minor tweaks that need to be made and Kaltura makes it easy to go directly to one place and replace a video without having to find everywhere the video might have been used to replace it! That single source of truth makes a huge difference in the work my team does.
Eli R.
Excellent Media Hosting platform with GREAT tools!
Reviewed on Aug 29, 2024
Review provided by G2
What do you like best about the product?
I love the platform's ease of use both as a creator at the university and as a manager working with our instructional designers and professors and providing access to all available when using Kaltura. The Blackboard integration is seamless, and they are consistently working with us to update the services. The PATH tool is a unique way to engage students with our video content, and the Kaltura quizzing feature is a great tool for knowledge checks throughout a course that ties directly to the grade book. I use it daily to review videos created by my team, and when I run into issues, the team at Kaltura always goes above and beyond to resolve the issues and get us back on track. Their customer service is extraordinary.
What do you dislike about the product?
Integrating the PATH tool has had some hiccups along the way, but thanks to their extraordinary customer service, they have resolved them relatively quickly.
What problems is the product solving and how is that benefiting you?
The cloud storage solution for media content for our course is easy to use and works seamlessly with Blackboard.
Higher Education
Kaltura Video for Higher Education Video Needs
Reviewed on Jul 24, 2024
Review provided by G2
What do you like best about the product?
The best thing about Kaltura Video cloud is the ease with which it integrates with the LMS and Zoom. For example, integration within the rich content editor is so seamless. Added benefit is both the faculty and students have the same user experience when using My Media, video editing and embedding their videos into RCE. I call this uniform user experience a benefit because students do not have to look elsewhere for their video assignment needs. IN regards to Zoom, with the integration between our LMS, Zoom and Kaltura, the integration bewteen Kaltura and Canvas is 99% of the time reliable and seamless. When we selected Kaltura, few factors that helps our decision were the ease of use, seamless integration with Canvas LMS, affordable price, number of features, and customer support. Another best feature is the chat option with live customer support member. It saves time and frustration when we have the ability to talk to a live customer support team member to help resolve issues.
What do you dislike about the product?
Like any product, of course, there is room for improvement. One of the feature that is missing is the ability to add videos to Modules within Canvas LMS. Some faculty ask for the feature and we have give them a workaround. Another feature that sometimes has some glitches is the analytics and video quiz data, sometimes the data is not accurate.
What problems is the product solving and how is that benefiting you?
One of the problems we are able to solve with Kaltura Video Cloud is the storage. We are able to store our videos more, thus not having to pick and choose which videos to keep and which videos to delete to save space. This is a major benefit.
Kel G.
Kaltura is a solid choice for video management
Reviewed on Jul 24, 2024
Review provided by G2
What do you like best about the product?
Kaltura Video Cloud is a solution for higher education institutions due to its ease of use, ability to integrate with Zoom and Canvas, and support. The features are also easy to navigate for all types of users, so anyone can upload or record a video and easily edit it.
What do you dislike about the product?
The only issues we have had with Kaltura are working within the LMS grade books. We are currently working with a Kalura engineer to address these issues. We would like to see the ability comment on live streams .
What problems is the product solving and how is that benefiting you?
Kaltura hosts all the recorded video and live-stream content at our University. It works well as we are able to integrate with our LMS so much of the recorded content for courses it able to be linked seamlessly.