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Overall, Pretty Good. Needs refinement
What do you like best about the product?
It manages assets well, and allows the creation of bundles.
What do you dislike about the product?
Their verification signatures aren't very good. When someone signs that they're taking an asset, it only logs their signature and doesn't log what they signed with it. So, basically, there's no way to prove that anyone signed anything of relevance.
What problems is the product solving and how is that benefiting you?
AssetSonar is allowing us to pivot from using an Excel sheet to manage our assets to a more controlled software for managing this with reporting capabilities, etc.
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Great tool
What do you like best about the product?
keeps our software and hardware in check
What do you dislike about the product?
doesnt sync properly with azureAD (email vs username)
What problems is the product solving and how is that benefiting you?
we were managing software and hardwarein about 100 spreadsheets. now it is all in one place and provides reports for our executive team.
Controled Flexibility
What do you like best about the product?
The flexibility in the ability to transfer an asset to the technician that is fixing/preparing for the user.
What do you dislike about the product?
The interface may be more bolder for more visibility or the ability to change the theme and make it darker
What problems is the product solving and how is that benefiting you?
At times the asset is moved around without documentation and the ability to track it's whereabout. This is fixed by AssetSonar
Highly recommend support
What do you like best about the product?
Super responsive and capable support. Very quick in implementing solution
What do you dislike about the product?
Slowliness of the dashboard. It's often super slow especially in the auto suggestion checkout page
What problems is the product solving and how is that benefiting you?
Implementation of auto checkout feature -> works super good and saves a lot of time bc there is no need for manual assignments
Minor problems I had with bulk updates in the portal
Minor problems I had with bulk updates in the portal
Have been using for a little more than a year now and has been helpful for tracking IT inventory.
What do you like best about the product?
Asset visibility. Easy to check asset status.
What do you dislike about the product?
Sometimes I feel like too many options and can be convaluted.
What problems is the product solving and how is that benefiting you?
The only issue is getting my users to use the product correctly.
Great Asset Management System
What do you like best about the product?
The migration process from our old asset system to AssetSonar was very fast and easy. We also love the customize report feature.
What do you dislike about the product?
We got everything we need. We have not run into any issues or needed tech support yet.
What problems is the product solving and how is that benefiting you?
Help keeping track of our Asset, Software, and license. Provide custom asset reports as needed.
Awesome Assets Management Tools
What do you like best about the product?
The agent synchronizes every day with the PCs to bring up new information.
The site is optimized and never bugs.
You can add X number of fields to customize your assets.
The site is optimized and never bugs.
You can add X number of fields to customize your assets.
What do you dislike about the product?
Users can easily get lost.
Color contrasts not strong enough.
Color contrasts not strong enough.
What problems is the product solving and how is that benefiting you?
The ability to inventory all our IT equipment.
Awesome Asset Tracking Software!
What do you like best about the product?
the ability to use QR Codes, the phone camera and integrations with Zendesk
What do you dislike about the product?
I feel like the GUI can be more up to date and better fonts, colors and overall feel when using the platfor,
What problems is the product solving and how is that benefiting you?
keeping track of loaner devices and assets, providing a sense of ownership when adding the tag
Great program to keep track of items in your inventory
What do you like best about the product?
The interface is easy to use and easy to navigate. The upside is being able to upload a lot of items in one go.
What do you dislike about the product?
Could use a little more customization on the fill in forms.
What problems is the product solving and how is that benefiting you?
Keeping track of software and asset subscrption
Easy to use!
What do you like best about the product?
The search function is fast and accurate.
What do you dislike about the product?
I get too many assets checked out to me, wish there was an automatic process.
What problems is the product solving and how is that benefiting you?
Tracking how many PCs we have and who uses them.
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