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Rhombus

Rhombus

Reviews from AWS customer

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608 reviews
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External reviews are not included in the AWS star rating for the product.


    Primary/Secondary Education

Rhombus Review

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Their customer support is prompt, knowledgeable, and resolves issues efficiently. Great service,.
What do you dislike about the product?
Honestly, I think Rhombus is laid out exceptionally well—I can't think of any improvements to the GUI at this time
What problems is the product solving and how is that benefiting you?
Rhombus solves the problem of managing and accessing security footage quickly and intuitively. The system’s user-friendly interface and smart search features save me time when reviewing incidents, and the real-time alerts help me stay proactive instead of reactive. It’s made our security operations far more efficient and responsive.


    Maureen M.

Competitive and functional

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
End user ease of operation and troubleshooting
What do you dislike about the product?
The plastics can some times become brittle
What problems is the product solving and how is that benefiting you?
Allows us to have 24/7 access to cctv on almost any device


    Emily A.

Awesome Service

  • May 14, 2025
  • Review provided by G2

What do you like best about the product?
WHat I like the most Is the being able to get easy access to the software
What do you dislike about the product?
The process can be a bit faster it takes a while to load
What problems is the product solving and how is that benefiting you?
Being able to locate things missing in the room I work for providing footage for it


    JC S.

School Dean Review

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The ease of finding and clipping videos as well as the ability for Rhombus to integrate with other systems.
What do you dislike about the product?
Sometimes their is lag if you are in the system for a long time.
What problems is the product solving and how is that benefiting you?
I daily have to check video footage to determine the location of students and to tell if they are telling the truth. This has also been useful for security breaches.


    Samantha O.

Great offsite software

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
That I can access cameras offsite which makes it much easier to review footage.
What do you dislike about the product?
That we run out of storage space quickly.
What problems is the product solving and how is that benefiting you?
we can access camera footage from off site which is very handy.


    Keith C.

Great product.

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The platform is easy to use and integration into our system has been good.
What do you dislike about the product?
There has not been anything yet that sticks out.
What problems is the product solving and how is that benefiting you?
Identification is the biggest.


    Computer & Network Security

Seamless security management with excellent visibility and control

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
Rhombus has made it incredibly easy to manage our entire camera infrastructure remotely, saving our IT and facilities teams a significant amount of time.
What do you dislike about the product?
While the platform is extremely reliable, the initial learning curve for configuring custom alerts and zones can be a bit steep. We also found that some advanced features are limited to higher-tier plans, which may not be ideal for smaller organizations.
What problems is the product solving and how is that benefiting you?
Rhombus is helping us centralize and streamline our video surveillance and physical security across multiple locations. Before Rhombus, managing footage was time-consuming and reactive — now we have real-time alerts, remote access, and easy incident retrieval.


    Omar R.

It was very easy to set up, in every way.

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
Ease of implementation and use; also the customer support, they were always available
What do you dislike about the product?
Some features were not available at the trial
What problems is the product solving and how is that benefiting you?
Facial recognition


    Garrett G.

Great features and UX

  • April 21, 2025
  • Review provided by G2

What do you like best about the product?
The ux and intuitive design make it very user friendly; powerful AI features out of the box.
What do you dislike about the product?
Nothing to note. We compared it against many others.
What problems is the product solving and how is that benefiting you?
AI features to spot usage spots within daycare as well as incident management.


    Tarasha H.

Rhombus Experience from Public Safety

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
rhombus has very useful features that are helpful during investigations of on campus incidents.
What do you dislike about the product?
Sometimes clipped footage takes a while to download to share with investigators.
What problems is the product solving and how is that benefiting you?
Face recognition of all visitors inside and outside of property .