Rhombus
RhombusReviews from AWS customer
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Constantly having technical issues
What do you like best about the product?
Decent Live camera footage and issue flagging is available
What do you dislike about the product?
Our cameras are constantly going down and require a high level of oversitee by our team
What problems is the product solving and how is that benefiting you?
Post incident review such as on site injury or break ins
Love the ease of access
What do you like best about the product?
I like the ability to access information without going to a main frame system for access. This system affords me the ability for flexibility in using its system and quick availability to access needed information.
What do you dislike about the product?
As a faily new user it has been great to use.
What problems is the product solving and how is that benefiting you?
when needing evidence the video footage is clear access.
Rhombus - School 360 Cameras
What do you like best about the product?
It allows the ALC Office to be able to rotate 360 degrees in the Main Hallway and Gym area. Also, we are able to zoom in on individuals and name faces for future references if needed.
What do you dislike about the product?
I have to click on individual cameras to see live view. It would be nice to actively see what's going on in the hallways without clicking on individual cameras.
What problems is the product solving and how is that benefiting you?
None at this time.
After Market Sales
What do you like best about the product?
AI and the ability to seach for facial recognized people of interest.
What do you dislike about the product?
Proprietary cameras that can support other system with remote feeds.
What problems is the product solving and how is that benefiting you?
The best feature so far is the facial recognition.
Great experience when paired up with Kisi
What do you like best about the product?
Have found the cameras and more importantly the control panel to be efficient and effective when reviewing access history and logs when paired nicely with Kisi access control. Very happy with our setup and we are progressing with this same setup again for a second office.
What do you dislike about the product?
Haven't found many downsides to this point.
What problems is the product solving and how is that benefiting you?
It's basically given us peace of mind that our entry points are covered, and we can see who is accessing our floor space.
Rhombus Systems Is Quality
What do you like best about the product?
Tech support with Rhombus has been excellent. All equipment has been user friendly. The app works perfectly.
What do you dislike about the product?
I have not found a downside with Rhombus yet. I will say the door sensors do have the range I expected to sync with cameras.
What problems is the product solving and how is that benefiting you?
Rhombus allows us to reviewing incidents and manage properties remotely.
The process from start to finish has been great.
What do you like best about the product?
You can have as many cameras as you want in multiple different buildings and in different city's. The platform lets you have everything all in one place.
What do you dislike about the product?
I would like to see a camera that has the abillity to turn remotly but also has a great vidieo quality. The 360 veiw camera is the most versitle camera for us but the picture quality is not the greatest when you zoom.
What problems is the product solving and how is that benefiting you?
We are able to watch the employee time clock. we were having issues with employees clocking each other in and out when they phyisicly were not there.
great Service
What do you like best about the product?
Getting the product delivered quickly helped our project up and running quickly.
What do you dislike about the product?
The training provided by Rhombus personnel could have been better.
What problems is the product solving and how is that benefiting you?
monitor performance of our equipments
They just work and are affordable
What do you like best about the product?
Cameras generally just work and are very reliable. The amount of features you get easily equals or exceeds what is out there on the market at a much more affordable price point.
What do you dislike about the product?
The onboarding process could use a little more work when you are having someone else install them.
What problems is the product solving and how is that benefiting you?
intelligent video surveillance
The absolute best video surveillance and monitoring out there
What do you like best about the product?
Their Support is incredible! I can send an email and I have an answer back from them within minutes. We had another company that was just horrible and we have had nothing but good installation, support and monitoring since switching to Rhombus!!! I love how prompt they are on sending alerts, usually within just 3-5 minutes of the incident and with a clip of the incident and a link to preview it. Their app is very easy to use. I use app every day! The clarity of the cameras is incredible and they are constantly rolling out upgrades to software. The setup and installation was smooth and easy for our large yard.
What do you dislike about the product?
Some of the setup of monitoring is a bit cumbersome for me. But they have just sent out a notice of a new version that is supposed to have more options and easier setup of monitoring groups.
What problems is the product solving and how is that benefiting you?
Our last company took so long to notify us of intruders that it was too late to do anything about it. I also like that we are able to manage the system, because we know our environment best. The last company knew nothing about our environment and were very rigid in thei rules to keep all companies within the same rules. Rhombus is customizable to our environment which is so much better for us.
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