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Rhombus

Rhombus

Reviews from AWS customer

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External reviews

608 reviews
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External reviews are not included in the AWS star rating for the product.


    Laura K.

Rhombus is AMAZING

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
Customer service and the app are very easy to use and teach to others. I love that I can unlock the door from home!
What do you dislike about the product?
I had to download two separate apps to enable the wave unlock.
What problems is the product solving and how is that benefiting you?
Doors are always locked. It beneifs me because i know who is unlocking the doors.


    Tamara V.

RHombus is the security of the future

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
Its easy functionality, and ability to capture so many angles,
What do you dislike about the product?
There really aren't any downsides to using Rhombus.
What problems is the product solving and how is that benefiting you?
24 hour monitoring which is crucial to our business and day to day operations.


    Forrest H.

Why I would recommend Rhombus

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
We like the user interface and find the system to be very reliable overall. We also like the superior and quick technical support when we have issues with our system, and is a big selling point for us. Being cloud based makes scalability limitless so adding cameras is really easy and painless to install. We also like the alerts when the system is down which is very helpful to us.
What do you dislike about the product?
I think some of the playback functions could be improved and hope they will improve that part over time, it isn't the most intuitive sometimes to navigate.
What problems is the product solving and how is that benefiting you?
The fact the system is reliable and does what it is supposed to do is exactly what we need. It has proven to be useful on several occasions and reviewing footage is fairly straight-forward. We have added a couple of cameras over time and the scalability is a big selling point for us and look forward to the new features being added over time.


    Bilal T.

it's been great using rhombus platform and product

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
rhombus console managing different views and profiles
What do you dislike about the product?
not really everything is good. other than the camera access views
What problems is the product solving and how is that benefiting you?
my day to day monitoring time how I can view it.


    Lori W.

Rhombus gets the job done and is user-friendly

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can always go back in time to see what is going on in our main library via the cameras that run using Rhombus.
What do you dislike about the product?
I don't like having to log in with an email code every time I log in...sometimes, I'd like to just get there.
What problems is the product solving and how is that benefiting you?
We have eyes on our doors, our parking lot and in our office now. We can see anything that is going on.


    Michael M.

All of your cameras and sites in a single interface. Top-notch tech features are awesome.

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
"Single pane of glass" is the best way to put it. Everything is right there. No NVRs, no plugins, no compatibility issues.
What do you dislike about the product?
Registering cameras seems a little flaky at times.
What problems is the product solving and how is that benefiting you?
Browser compatibility issues were the main focus when we moved from Hikvision, Alibi, and Amcrest. Hours spent pulling footage is a thing of the past as well.


    Sean L.

Fantastic Support

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
How quick and efficient their support team resolves issues for our organization.
What do you dislike about the product?
There is literally nothing I can say bad about Rhombus.
What problems is the product solving and how is that benefiting you?
Securtity and peace of mind for our nursing staff


    Telecommunications

Awesome Customer Experience and User Experience

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
Their customer experience is top notch, and they follow up for any questions during the entire process. When we hesitated to do it ourselves, they recommended a superior installer at an incredible rate. We did not have to fight or negotiate on pricing, they brought their best offer to the table.
What do you dislike about the product?
No issues with Rhombus, we enjoy the security upgrade of our system and the UI is great.
What problems is the product solving and how is that benefiting you?
We had a locally stored NVR and this cloud based system allows for 100% uptime and no waiting for parts such as an additional storage drive.


    Religious Institutions

Cameras just work.

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
The plug and play setup is nice and the ability to own the hardware makes sense.
What do you dislike about the product?
I am not sure about how comfortable I am with having all of the footage only stored offsite.
What problems is the product solving and how is that benefiting you?
It provides great coverage for a remote office location away from our main facility.


    William C.

Best Option

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
The user friendly access to the program and software is unmatched. The cameras show great visuals and keep things clear.
What do you dislike about the product?
I do not like the 15 day log in limitation.
What problems is the product solving and how is that benefiting you?
Campus security