Rhombus
RhombusReviews from AWS customer
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Nothing but a great experience
What do you like best about the product?
Ease of use software , responsive account team, quality products.
What do you dislike about the product?
Would love live monitoring for non-emergency situations. For example, to move people along instead of calling the police.
What problems is the product solving and how is that benefiting you?
Finding issues that come up and plugging security holes we find (such as unsecured entrances, tailgating, etc.)
Great System
What do you like best about the product?
Rhombus Systems provides a cloud-based physical security platform with cameras and sensors, that is easy to use, affordable, and has strong customer service.
What do you dislike about the product?
I have no dislikes at this time I am happy with this system.
What problems is the product solving and how is that benefiting you?
Rhombus allows me to monitor not only my building, but also a location off campus.
Very convenient system
What do you like best about the product?
Help me look for packages, faster, and find out what happened to them
What do you dislike about the product?
It could take a while for it to load which can be a little frustrating
What problems is the product solving and how is that benefiting you?
Make it your customers get their package
Once installed it has made investigations in public spaces easier.
What do you like best about the product?
The ability to go to any point in time and review footage, along with enhancing the scene through magnification.
What do you dislike about the product?
I still need some professional development on how to use all features.
What problems is the product solving and how is that benefiting you?
We are able to go back in public spaces and review incidents and locate students/staff when needed.
Great camera system
What do you like best about the product?
The cameras and accompanying software are great. The quality is high and they are easy to use.
What do you dislike about the product?
Currently no issues with our services or devices.
What problems is the product solving and how is that benefiting you?
The ease of use and video quality of the Rhombus camera system is great.
Great Camera and Software
What do you like best about the product?
The software for the cameras. It is user friendly, works every time and we've never had any issues with it.
What do you dislike about the product?
We've had issues with some cameras disconnecting for what seems to be no reason.
What problems is the product solving and how is that benefiting you?
It allows us to record 24/7 and review footage from anywhere which we were unable to do before Rhombus.
Rhombus is great!
What do you like best about the product?
I love that Rhombus is web based and I can view the videos from anywhere.
What do you dislike about the product?
I don’t dislike anything. Rhombus is great.
What problems is the product solving and how is that benefiting you?
We use it with our vape detectors.
Easy to use, great customer service
What do you like best about the product?
Ben and Ryan at Rhombus have created a seamless user experience. It took around 20 minutes to connect the cameras to my network and position them correctly. The cameras quickly paired with the app with minimal effort, allowing us to begin gathering data for machine learning almost right away. While the facial recognition required some adjustments, the team was extremely helpful in resolving issues. Throughout the process, the team remained responsive and collaborative. There are quite a few quality of life features that flew under the radar in the demo, but surprised me after we set up the system. Using it every day, those features shortened my time required to use the system.
What do you dislike about the product?
The bulk upload for user data failed to function correctly; however, manually uploading our team photos and names was straightforward. While we have several hundred employees, this method wasn't ideal, yet it was easier than other systems we have tried. Our situation was somewhat unique, and the alert system along with data collection lacked the robustness we desired. Additionally, the return on investment (ROI) will take significantly longer due to the manual compilation of specific video clips that we require on a daily basis.
What problems is the product solving and how is that benefiting you?
Rhombus is helping us track employees that are not following guidelines and established SOPs. Removing extra work clothes/equipment.
Great Cameras
What do you like best about the product?
As the Director of Technology for our school district, I’ve had the opportunity to evaluate numerous security solutions over the years, but none have impressed me quite like the Rhombus Camera System. From initial deployment to daily operation, Rhombus has proven to be an outstanding choice for ensuring the safety of our students, staff, and facilities.
The Rhombus dashboard is intuitive and powerful. Our administrators and security staff can easily access live feeds, playback footage, and manage alerts all from a web browser or mobile app.
The Rhombus dashboard is intuitive and powerful. Our administrators and security staff can easily access live feeds, playback footage, and manage alerts all from a web browser or mobile app.
What do you dislike about the product?
Rhombus is an amazing camera system, I haven't found any dislikes yet.
What problems is the product solving and how is that benefiting you?
Rhombus is keeping our staff and students safe.
Rhombus makes camera coverage simple!
What do you like best about the product?
By far my favorite thing about rhombus is the User Interface/Software. The system was also very easy to set up and integrate with our other cameras. We use it in our organization constantly to monitor our facilities. People in our organization as well as I also love the features that are offered by the software, such as customizable video walls and the systems ability to capture faces and license plates. Lastly, even though they have not been needed often, Rhombus customer support has been very helpful and great to work with!
What do you dislike about the product?
Honestly I have tried very hard to think of any downsides and I'm having lots of trouble. I can't think of anything that the system doesn't have, if anything it has more than what's needed! I cannot come up with a downside.
What problems is the product solving and how is that benefiting you?
Rhombus has helped us cover many "blind spots" that were in our facilities and on our campus. It has also helped us with the ease of access for our administrators. Now they are all able to have accounts and log into their system on their computers or even their phones! It has also required minimal training since the app/website is so user friendly. It has also helped us to record incidents in our organization that would normally be missed or unseen.
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