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Rhombus

Rhombus

Reviews from AWS customer

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606 reviews
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    Dan M.

Quality product! Easy to use! No issues yet!

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Rhombus is such a small footprint in our office, almost unnoticeable unless you're delibrately looking for it. We recently moved offices and the relocation of our 2 cams was effortless. The portal is easy to navigate and the image quality gives the detail we need. No need to look anywhere else for surveillance! Thank you for providing a great product Rhombus team!
What do you dislike about the product?
I honestly can't think of anything that I would change at this time.
What problems is the product solving and how is that benefiting you?
Rhombus helps us monitor who is coming and going from our office. We have frequent audits that require surveillance and Rhombus checks all the boxes.


    Information Technology and Services

Their sales and support teams are great!

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
Great dashboard! The setup and installation are very intuitive.
What do you dislike about the product?
Hard to find partner installers in rural areas.
What problems is the product solving and how is that benefiting you?
Controlling access to our office in a modern and keyless fashion is great!


    Isabel C.

Rhombus

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
Rhombus is a highly effective tool. I also value the ease of the mobile app, which offers convenience and quick accessibility during my busy work schedule.
What do you dislike about the product?
I am happy with Rhmbus. All is working well at this time.
What problems is the product solving and how is that benefiting you?
During more busy occasions, it's convenient to quickly open/lock doors with one touch.


    Construction

Rhombus has been a solid platform for security cameras. We've had an excellent experience!

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
Rhombus cameras are simple to set up and install. They provide a beautiful picture and simple but effective features for reviewing content.
What do you dislike about the product?
Extracting large amounts of video content can be a laborious task.
What problems is the product solving and how is that benefiting you?
It is providing surveillance for apartment buildings and business offices.


    JASON S.

First impressions of the Rhombus Camera Experience

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
Rhombus is a very affordable but capable security camera system. The features we love the most is the quick investigation tools. The most important aspect for any camera system is how quickly you can Investigate situations and rhombus console does this with amazing speed. It's advance AI tools enhances the user experience unlike anything I thought was possible.
What do you dislike about the product?
I haven't found anything I have disliked yet about Rhombus.
What problems is the product solving and how is that benefiting you?
Rhombus keeps an Eye on everything when no one is around and Alerts us of any suspicious activity via text or email.


    Jennifer C.

Mostly easy but not without hiccups.

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
I love that I can turn off access and see who has accessed the doors and when. The view of the access reports is very helpful and has helped to catch issues with tenants living on their boats unauthorized. I also like that I can remotely open doors from home.Thed times Ive had to contact support, they have been very helpful. Our onboarding session was helpful and we have been able to reach out to the specialist with questions.
What do you dislike about the product?
The app fails frequently when attempting to use it. We get tenants complaints that they have to stand at the door for extended times especially during inclemet weather. I also dont like that we cant get alerts when a door fails to latch or has issues unlocking.
What problems is the product solving and how is that benefiting you?
Rhombus allows us to prevent unauthorized access of the dock and other private areas of the marina. I am able to monitor for high use in the case of tenants living aboard who have not been granted that status. We are also able to force tenants who owe us past due rent to come to the office to resolve the issues by turning off their access.


    Seema P.

Wonderful system

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
I like how convenient and safe I feel! It's a awesome system.
What do you dislike about the product?
If I forget my phone it's hard to open the door.
What problems is the product solving and how is that benefiting you?
Making sure only the teachers are able to get into the school. And only parents after face recognition on the iPad screen.


    V S.

Great Video Surveillance

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the accessibility to the web links to view videos from my smartphone.
What do you dislike about the product?
I dislike the lack of maintenance. We have outdated cameras and video cameras go in and out with little or no backup.
What problems is the product solving and how is that benefiting you?
I am currently troubleshooting some of the camera issues.


    Alicia H.

Used for school safety and visibility for conflict resolution

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
We love Rhombus! It assists us in seeing all areas of our school grounds for us to ensure the safety of our students and staff daily!
What do you dislike about the product?
Navigating past video footage can be challenging and not always easy to access.
What problems is the product solving and how is that benefiting you?
Rhombus allows us to validate situations brought to our attention by students. We can ensure the safety of our school by noticing what is happening on school grounds at all times.


    Greg S.

Rhombus has been a lifesaver for our church!

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
Rhombus allows our staff and safety team full access to all of the cameras in our facility 24x7 from anywhere in the world! The fact that each camera is a fully independant DVR with no single point of failure (like our old DVR system) and with our enterprise subscription they back themselves up to the Cloud for 30 days of storage is amazing. With each update Rhombus releases, our existing cameras get more powerful with new features like region searches, notification of unauthorized personel in an area, integration with our external door access system, and easier ways to save off video to provide to staff or the authorities. Support has been amazing as well; some time ago we had one of our 40 cameras develop an intermittent problem and it was advance replaced without any questions or delay! The web-based console keeps improving as well and allows a single pane-of-galss to monitor our entire location.

Finally, it would be hard to imagine an easier installation of Rhombus cameras. All the Ethernet switches we employ are PoE (Power over Ethernet), so it's as simple as plugging in the Ethernet cable, bringing up the Rhombus app and letting the camera see a QR code and installation is complete!

Not a day goes by that our staff doesn't rely on our Rhombus cameras to see what and who is in the building. Rhimbus has literally been a game-changer for us!
What do you dislike about the product?
I really have no dislikes with Rhombus and have had great interactions with Sales, Support and Channel partners. The fact that cameras I purchased and installed 4 1/2 years ago not only continue to operate, but have more features than when they were new makes me a believer in subscription services!
What problems is the product solving and how is that benefiting you?
Keeping track of who is in our building and ensuring that people are safe and secure. We have full camera access to all external entrances/exits and sensitive areas like where children are being cared for. While we have safety teams, ministers and volunteers across our building on Sundays and different times throughout the week, video access (and recordings) allow for peace of mind and even a second set of eyes to monitor activity and keep everyone and the property safe.