Zoom
Zoom Communications, Inc.External reviews
10,058 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Large Meetings, But Can Slow Down Other Apps
What do you like best about the product?
It is a helpful tool for large group meetings.
What do you dislike about the product?
Sometimes it slows down other functions on my computer.
What problems is the product solving and how is that benefiting you?
It allows our large organization to attend group calls weekly.
Zoom Workplace is a one-stop shop for all interactions & collaborations
What do you like best about the product?
Zoom Workplace is a "one stop shop" - Between its built-in functionality and the myriad available apps that can be installed, almost anything can be done inside Zoom.
What do you dislike about the product?
It can be difficult sometimes to find what I'm looking for because there are so many menu options.
What problems is the product solving and how is that benefiting you?
It helps me with email overload - instead of sending emails back and forth we use Zoom chat within our team and our company to send small communications.
Seamless Setup and Superior Connectivity
What do you like best about the product?
I appreciate Zoom Workplace for its ease of use, which makes it seamless to integrate into daily operations. The setup was relatively easy and seamless, allowing for a smooth transition when we switched from another vendor. I am particularly pleased with the platform's ability to provide stable, good connections, significantly improving over our last vendor, which was quite spotty. The availability of reports has been highly beneficial, as our previous solutions provided little to no reporting. With Zoom Workplace, the voice mail feature is convenient, and the entire system operates efficiently and reliably. These features make it a robust tool for conducting calls and meetings, which I have been doing for about a year now. Its ease of use is a major factor that would make me consider purchasing it again, and I would highly recommend it to others, with a likelihood score of 10 out of 10.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace improves connection reliability and provides valuable reporting, enhancing our meeting efficiency and data utilization.
Connects Me Effortlessly and Enhances My Zoom Appearance
What do you like best about the product?
It helps to connect with more people and i look good on zoom camera
What do you dislike about the product?
I really love it; there’s nothing I dislike about it, and I hope it continues to improve even more.
What problems is the product solving and how is that benefiting you?
There is a need to enhance both the voice quality and the camera quality.
Widely Used for Video Calls, But Interface Feels Outdated and Slow
What do you like best about the product?
vendors seem to all use it for vide conferencing
What do you dislike about the product?
interface seems slow and older than newer platforms
What problems is the product solving and how is that benefiting you?
I like teams better but not all vendors use it
User-Friendly Design, But Slow Loading and Limited Customization
What do you like best about the product?
Easy to use and simple layout and design.
What do you dislike about the product?
Slow loading speeds. Also lack of customization.
What problems is the product solving and how is that benefiting you?
Solve the problem of getting together in person with clients.
Zoom Into Efficiency: A Tool for Modern Collaboration
What do you like best about the product?
Zoom has many useful features, and I use some of the most important ones to make my work more effective. Its ease of use and ability to integrate with different systems help me attend important meetings and complete online tasks from anywhere. It feels almost like being in a face-to-face meeting, where I can easily ask and answer questions, share my screen, and explain my work clearly. Their customer support is also very helpful and reliable.
What do you dislike about the product?
Sometimes I face technical issues when I try to ask a question or talk to my colleagues. Even after unmuting my microphone, it doesn’t work properly, which creates problems during meetings. I’ve also experienced similar issues when I host meetings and give access to others to present their work — they sometimes face the same microphone problem.
What problems is the product solving and how is that benefiting you?
Zoom helps me assign my work more effectively because, during meetings, I can clearly understand the client’s requirements directly. This allows me to complete tasks with greater accuracy and to explain the main tasks and subtasks properly to my team members so that we can achieve our goals efficiently. It’s also beneficial because I don’t need to visit the client’s office for meetings — especially when the client is in another city or country. Zoom helps me overcome this challenge easily.
Seamless Meetings with Reliable Video Features
What do you like best about the product?
I really appreciate Zoom Workplace for its seamless video and audio features, which make conducting meetings hassle-free and enjoyable. The product is highly effective in solving our video conferencing problems, allowing us to conduct meetings smoothly without encountering any issues. I also value the overall product features for their quality, and they are so appealing that I would gladly purchase Zoom Workplace again, especially if any enhancements are introduced. The initial setup of Zoom Workplace was straightforward, as it involved simply following prompts, which I found to be an easy process. It's impressive how Zoom Workplace meets all our expectations for meetings and communication, making it a reliable tool for our needs. In summary, Zoom Workplace's features not only enhance my meetings but also ensure an efficient and pleasant experience, which I enjoy immensely.
What do you dislike about the product?
I don't have any
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless video conferencing, solving our meeting challenges effectively with its reliable video and audio features.
Effortless Invites and Navigation—A Flawless Experience
What do you like best about the product?
easy to invite others to zooms and east to navigate
What do you dislike about the product?
I do not dislike anything about zoom. It's great.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of not being able to meet with people in person due to where I live being so remote.
Seamless Integrations and Smart AI Features Make Calls Effortless
What do you like best about the product?
The best useful features for me are - 1. It's integration with different apps like google calendar and slack. This integration helps in scheduling calls very easily and also get a reminder before every call. 2. The new AI feature that gives transcript of the call. 3. Recording feature helps in keeping knowledge transfer sessions recorded, so I can refer it back whenever it is required.
What do you dislike about the product?
Nothing i can think of as of now. Maybe some more backgrounds can be added.
What problems is the product solving and how is that benefiting you?
The zome software is very easy to use that helps in scheduling calls very easily. Recording and screen sharing features also adds great value to the work.
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