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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Stelios K.

Review for "Zoom Workplace"

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use and the Ease of Integration!
What do you dislike about the product?
That sometimes the management bar can't be hidden completely,even after the maximum minimization of it and bothers any screen sharing process.
What problems is the product solving and how is that benefiting you?
Instant connection with clients and co workers throughout the country


    E-Learning

Easy to use for conducting meetings

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is that it allows us to conduct all our meetings smoothly, without any delays or difficulties. Organizing meetings on this platform is both easy and comfortable.
What do you dislike about the product?
What I dislike about Zoom is that when my network connection is poor, the app starts lagging and I am unable to hear the audio. Sometimes, this creates problems while conducting meetings.
What problems is the product solving and how is that benefiting you?
Holding meetings on Zoom makes it much easier for people who live far away to participate. In the fields of coaching, tutoring, or teaching, it is especially helpful, as it allows us to connect with everyone more effectively. As i am on the business of teaching it is helpful for me very much.


    Darshan B.

Easy to Use, Great Features, and Reliable Support

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Overall, I like Zoom’s features. The best part is that it’s easy to use — creating a meeting is simple, and we can directly share the meeting link with others so they can easily join and connect with us. Zoom also provides good customer support, and I use it quite frequently.
What do you dislike about the product?
I dislike about Zoom Workplace is that it can feel a bit impersonal at times. It’s harder to connect with people or read their expressions through a screen, and discussions don’t always flow as naturally as they do in person. Also, long Zoom meetings can get tiring after a while.
What problems is the product solving and how is that benefiting you?
I sometimes face connectivity problems in Zoom Workplace. Occasionally, I lose connection during meetings, which affects my presentations. Also, during long meetings, it can be difficult to manage things properly, such as handling breaks or using tools like the whiteboard. If these issues are improved, I’ll be able to use Zoom more easily and work more effectively.


    Computer & Network Security

Great for Calls and Integration, But Joining Without App Can Be Tricky

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
Good for video calls and conference calls.
Easy to use.
Implementation is very interesting for another tool also.
Most use.
Integration very good
The customer is very supportive
What do you dislike about the product?
If the user does not install the app, then they try to join a meeting or call, and they face several problems.
What problems is the product solving and how is that benefiting you?
They save our time.
Easy to present any product to a client with screen share.
And in teaching it's very useful.


    Ratiu V.

Great for Global Collaboration, But Limited by Internet and Free Version

  • October 26, 2025
  • Review provided by G2

What do you like best about the product?
We can work remote with different teams all over the world
What do you dislike about the product?
Slow connection of internet can lead to an bad meeting, and maybe some customers will stop collaborate with us. Also, this dependence of a paid version, to have an longer meeting than 40 minutes.
What problems is the product solving and how is that benefiting you?
The fact that some meetings can be set up more easy , even urgent if the clients needs a quick answer or solutions to some problems.


    Insurance

Meeting Recording and Transcription Made Easy

  • October 26, 2025
  • Review provided by G2

What do you like best about the product?
Ability to record and transcribe meetings
What do you dislike about the product?
There isn’t a lot of flexibility to let a meeting continue when the host leaves.
What problems is the product solving and how is that benefiting you?
Recoding meetings and presentations and transcribing them to allow for faster meeting notes to invitees and allow people to view presentation later.


    SIDDHARTH B.

Great for Remote Work, But AI Features Need Improvement

  • October 26, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is one of the applications that have eased out life for most companies and helped employees work from anywhere/ remotely but be connected with team and never lose on productivity.
What do you dislike about the product?
With now a days agentic AI integration, zoom AI agent still lags in quality and multi lingual conversation summarization. Microsoft Copilot has the edge on this and zoom also needs to have more user friendly UI and reminders.
What problems is the product solving and how is that benefiting you?
Zoom helps to stay connected with the team when people are working remotely and Agentic AI introduced helps to get minutes of the call so we can be more focused on conversation rather than taking minutes of the call.


    Christine G.

User-Friendly Zoom Enhances Communication and Scheduling

  • October 25, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace extremely beneficial due to its organized structure, which I prefer over Google Meet. The calendar and notification features are particularly useful as they solve my scheduling problems by reminding me of my meetings, which I tend to forget, and providing notifications before and after meetings. I also find personalization features valuable, especially the user-friendly mobile app and video conferencing capabilities. The ability to personalize my experience with features like the custom backgrounds, which help maintain privacy by blurring background elements, adds to the usability. Video quality is another highlight; my video appears in high definition and is not pixelated, which is important for professional presentations. The recordings feature is outstanding; it allows me to easily start and stop recordings, which are then readily saved to my computer. The integration with tools like Calendly enhances convenience, as appointments automatically sync with my Zoom calendar, making scheduling seamless. Overall, the accessibility of meeting recordings, the high video quality, and the user-friendly interface of Zoom Workplace significantly enhance my professional communications, especially since I work with an international team, helping overcome communication barriers.
What do you dislike about the product?
I find it inconvenient that in-call chat messages cannot be edited, which means any typographical errors remain uncorrected. Additionally, the current chat format could be improved by introducing message bubbles to enhance readability during calls.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve scheduling problems with reminders, enhance cross-country communication, and improve professionalism. It provides easy meeting recordings, high-quality video, and privacy with background features.


    Valeria V.

User-Friendly Meetings, But Limited Background Filters

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
The easy use and the length of people on a meeting.
What do you dislike about the product?
Some background filters are not available or you can add them
What problems is the product solving and how is that benefiting you?
Haven’t had a problem


    Raj W.

All-in-One Collaboration Powerhouse, But Can Be Overwhelming

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how it brings everything together in one place like meetings, chats, whiteboards, and even apps. It’s super convenient not having to switch between tools all the time. The interface feels clean and intuitive, which makes collaboration smoother, especially in hybrid or remote setups. I also appreciate how easy it is to jump into a quick huddle or share ideas visually. It’s not just about video calls anymore—it’s a full workspace that actually helps teams stay connected and productive.
What do you dislike about the product?
It can feel a bit overwhelming at times. There are so many features packed in that it takes a while to get used to everything. Notifications can also get noisy if you're part of multiple chats and channels. Sometimes, the app feels a bit heavy, especially on older devices or slower networks. And while it's great for collaboration, the search function could be more intuitive when trying to find past messages or files. It’s powerful, no doubt, but a bit of simplification wouldn’t hurt.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving a bunch of everyday collaboration problems that pop up in hybrid and remote work setups. For me, the biggest win is how it reduces the need to juggle multiple apps like meetings, chats, whiteboards, and file sharing are all in one place. It’s also made spontaneous communication easier with features like Zoom Huddles and quick video calls. I don’t have to wait for a formal meeting to connect with someone. Plus, the integrations with tools like Slack, Jira, and Google Drive save time and keep everything flowing smoothly. It’s helped me stay more organized and connected with my team, even when we’re not in the same location.