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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Praneta A.

Great Note-Taking and Scribble Features

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Notetaking feature, scribble feature, and many more like this.
What do you dislike about the product?
nothing specific that I found till now from my end.
What problems is the product solving and how is that benefiting you?
Having seamless video calls with everyone around the world


    Yvet A.

Easy, Reliable Meetings and Discussions with Zoom

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to gather and discuss matters.
What do you dislike about the product?
The only thing I can complain about Zoom is the backround noise. Even with the sound effect on.
What problems is the product solving and how is that benefiting you?
Nothing yet that I know of.


    Rondavid Y.

Best Softphone I’ve Used—Crystal-Clear Calls for Remote Work

  • April 15, 2026
  • Review provided by G2

What do you like best about the product?
Very good softphone for remote workers. Line is very clear even with latency drops
What do you dislike about the product?
I would say nothing. It is the best softphone I have used so far.
What problems is the product solving and how is that benefiting you?
Softphone availability. It solved any issues with soft phone licensing


    Rohit G.

User-Friendly Meetings with Reliable Video, Recording, and Smooth Collaboration

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is very user-friendly and provides reliable video and audio quality even on low bandwidth. I like its smooth meeting experience, screen sharing, and recording features, which make collaboration and learning more efficient. The interface is simple, and joining meetings is quick and hassle-free. It also integrates well with other tools, making it suitable for both professional and educational use.
What do you dislike about the product?
One downside of Zoom Workplace is that the free plan has a 40-minute time limit on group meetings, which can be restrictive. It can also consume significant system resources, sometimes causing lag on low-end devices. Additionally, occasional connectivity or audio issues can disrupt meetings, and some advanced features are locked behind paid plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote communication by enabling quick video meetings, screen sharing, and collaboration across different locations. It is helpful for attending meetings, online classes, and team discussions without physical presence. However, in my experience, while Zoom handles meetings well, I find Microsoft Teams more beneficial for day-to-day work because it offers better integration with tools like Office apps, chat-based collaboration, and file management in one place. Zoom is great for meetings, but Teams provides a more complete workspace for continuous productivity.


    Fatima P.

User-Friendly with Smooth Connectivity

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace really valuable for all our virtual and hybrid meetings, internal chats, and conducting grantee interviews. I like the smooth connectivity and the ability to record meetings, which is a big plus for us. Sending calendar invites is straightforward, and I appreciate that it integrates well with Outlook for email invites. The user-friendly interface is a highlight, as everything I need is right on the screen, making it easy to navigate through tasks.
What do you dislike about the product?
It asks me to login so frequently and never seems to remember my password. Also, it crashes a lot on Windows.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for virtual meetings and interviews. It solves connectivity issues and allows recording of meetings.


    Sabrina V.

Convenient One-Place Meetings Without Being in the Same Location

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I like the convenience of being able to meet in one place at the same time, without having to physically be in the same location.
What do you dislike about the product?
Sometimes the audio seems to glitch and having to mute in order to drown out the background noise.
What problems is the product solving and how is that benefiting you?
Zoom allows us to hold professional business meetings with the convenience of doing them remotely.


    Computer Software

Easy Zoom Meeting Setup, Even for Non-Subscribers like me

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
Easy to setup zoom meeting even with people like me who are not paid subscribers
What do you dislike about the product?
The 40-minute time limit for the free version is less. It should be atleast an hour. When 40 minutes is over, the meeting gets cut off and sometimes results in business loss
What problems is the product solving and how is that benefiting you?
Zoom helps me have online meetings with my customers from anywhere in the world. This has greatly benefitted my business


    Kyla M.

Zoom Workplace Makes Remote Collaboration and Team Meetings Easy

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
Zoom workplace is an option to manage creativity remotely between distant employees. It is also a great option for teams who travel apart from each other. Whether you are hosting a conference, a multi-party discussion, or a class, zoom offers many solutions.
What do you dislike about the product?
I have not noticed any difficulties related to zoom that could not be experienced on other platforms. Make sure the internet connection you are using is reliable and if you are hosting a meeting, be courteous to stay in that meeting until the r d and not plan for other virtual meetings or events at the same time.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to participate in employee enrollment programs, start up initiatives demos, and more all from the comfort of my home.


    Alina P.

User-Friendly for Collaboration, and work purposes

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
I like using Zoom Workplace for work and class meetings as it helps me stay connected with people who are far away. I appreciate that lots of people can join which makes it very effective for large gatherings. The link-sharing feature works well for me as it simplifies inviting others to join meetings. I also enjoy that you can customize your background, which adds a personal touch to my experience. The initial setup of Zoom Workplace was very easy for me, which is a big plus.
What do you dislike about the product?
Once you share screen, you are unable to share video streaming platforms.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me stay more connected with people far away, allows lots of people to join meetings, and makes sharing links and customizing backgrounds easy.


    Agustina T.

Review for Zoom Workplace :)

  • April 14, 2026
  • Review provided by G2

What do you like best about the product?
What I like best is how reliable and easy it is for virtual communication. Meetings are quick to join, video and audio quality are usually strong, and features like screen sharing, chat, and recording make collaboration smooth. I also like how it brings multiple tools.
What do you dislike about the product?
One downside is that it can feel a bit overloaded with features, especially if you only need it for simple meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of fragmented communication by combining video meetings, messaging, scheduling, and collaboration tools into one platform. Instead of switching between multiple apps, it centralizes everything needed to stay connected with a team.