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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Great Features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
This tool boosts productivity by offering features like chat, phone calls, a whiteboard, and annotation capabilities, along with integration with Outlook. It also includes options to enhance video images and use avatars, which add to its versatility.
What do you dislike about the product?
Waiting for recording and transcriptions, also multiple files that are created with recording and transcription
What problems is the product solving and how is that benefiting you?
This platform enables colleagues from around the world to come together in a single space, making collaboration and problem-solving much more accessible.


    Chris L.

Intuitive and Feature-Rich, but Bug Fixes Can Be Tricky

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Has all the features you need, it's intuitive and easy to use.
What do you dislike about the product?
When bugs occur, which is rarely, it's not too easy to solve.
What problems is the product solving and how is that benefiting you?
It allows me to hold meetings and provides meeting summaries.


    Talon M.

Easy Meetings and Reliable Connections, but Lacks Advanced Features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Incredibly simple to bring new clients or team members into a meeting without any technical hurdles. The reliability of the video and audio connections is solid, and it doesn’t require anyone to download complicated tools or jump through setup hoops.
What do you dislike about the product?
Behind the curve compared to other collaboration platforms. The feature set is fairly basic, and the cloud storage system in particular feels clunky and unintuitive. File management isn’t streamlined, and it takes extra steps to find or organize shared content. Overall, it gets the job done, but it lacks the polish and efficiency of more modern tools
What problems is the product solving and how is that benefiting you?
Makes it easy to host video calls with clients or partners without running into technical barriers. It streamlines the process of inviting new participants, even if they’ve never used the platform before. For our team, that reliability means less time troubleshooting and more time focused on the actual conversation. It’s not the most feature-rich platform, but it consistently delivers stable, professional meetings


    Derrick A.

User-Friendly Interface and Great Video Quality, but Pricey

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy Zoom workplace is to use. The platform is very user-friendly and has a clean easy to navigate interface. Video quality is great as well.
What do you dislike about the product?
I dislike the price of zoom workplace. I feel it could be a little cheaper.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to meet with tenants virtually to perform interviews which saves time and also conduct house showings.


    Traore B.

Ease of use and appreciated customer support, numerous features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use, customer support, and implementation with the existing number of features
What do you dislike about the product?
Concerns if the connection is not stable enough sometimes
What problems is the product solving and how is that benefiting you?
Ease of use


    Nihal G.

Great Integrations, but Feature Overload Can Be Overwhelming

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I mostly liked the integrations between meetings, chat and whiteboards.
What do you dislike about the product?
Lots of features are sometimes overwhelming..
What problems is the product solving and how is that benefiting you?
We are mostly using it for internal meetinfs.


    Piyush R.

Great for Collaboration, but Initial Setup Can Be Tedious

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I use zoom on a very regular basis for connecting with the folks of my organization. The best features of zoom is obviously how we can integrate it with other softwares. Collaborate together and also, in call messaging and marker are two of the best things.
What do you dislike about the product?
Nothing as such, I believe the initial verification for opening the first zoom call is a tedious process and also I have to be careful about my microphone getting muted and unmuted at times.
What problems is the product solving and how is that benefiting you?
I use zoom for all the official collaborations that we have with US folks and also with some foreign customers. Due to a mutual understanding, we prefer zoom over other alternatives


    Financial Services

Easy Meeting Tool with Great Calendar Integration and Fun Features

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use for all meetings. The integration of it to the calendar, may it be Outlook, Gmail. It has a couple of features especially the background! Fun and interactive.
What do you dislike about the product?
I really cannot say anything bad right now - though it could have been better if the free use will be extended to an hour instead of 40-minutes. But hey! who am I to complain - we can always restart the session!
What problems is the product solving and how is that benefiting you?
This platform serves as a comprehensive solution for business communication within the organization. It brings together all communication needs in one place, making it easier for teams to connect and collaborate efficiently.


    Monica M.

Reliable and Easy-to-Use Zoom, but Interface Needs Improvement

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is very stable and reliable for workspace meetings, easy to use, can be shared internal and external
What do you dislike about the product?
The interface can be more visually pleasing
What problems is the product solving and how is that benefiting you?
Cross region collaborations


    Basheer uddin S.

Adorable meetings software

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Best meetings software easy to use also liked it many features which can be used in my working place well, Also can attend multiple meetings
What do you dislike about the product?
its customer support except that there is nothing dislikes in it
What problems is the product solving and how is that benefiting you?
it is the best meeting software where our team can all schedule meetings which benefits a lot earlier its meetings overload causes problems but now its too good