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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Heather N.

Zoom Review

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
I like that Zoom is easy to use for both the presenter and the viewer. It is also helpful that since it is so widely used most attendees already know how to use it.
What do you dislike about the product?
It sometimes handles sharing your screen with difficulty.
What problems is the product solving and how is that benefiting you?
Helps us to stay connected with our members and to teach our classed virtually. It was very helpful during the pandemic when we had to take our in-person classes and make them virtual.


    Consumer Services

Zappy Zoom!

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
I like the ease of use for Zoom, especially compared to Teams. It's easy to sync to my calendar, schedule, host, and attend meetings. Working in a fully remote environment, Zoom has been instrumental to our success as a company.
What do you dislike about the product?
Setting out-of-office auto-answer messages continues to prove challenging with multiple channels involved. This is my one very frustrating, ongoing issue.
Reporting could be a bit more robust/easy to pull
What problems is the product solving and how is that benefiting you?
It makes connecting with colleagues and customers easy!


    Computer Software

The AI transcript is not good

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
Honestly, I don't have an answer, we opted for a competitor.
What do you dislike about the product?
The AI transcript simply doesn't understand what is spoken and will write the most absurd things. That compromises all features that depend on the transcript like setting to-dos.
Also when you join a meeting the camera won't start until you agree with the AI companion, even if you use it every day, there's no default opt-in. I get that it may stop you from starting the microphone, but why the camera too?
What problems is the product solving and how is that benefiting you?
All our remote team communication needs plus customer meetings


    Religious Institutions

Efficient and Effective in a Post-COVID World

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
The ease of use and the flexibilty to access and switch across multiple devices.
What do you dislike about the product?
The growing number of features that start to complicate usage without a clear sense of their benefit.
What problems is the product solving and how is that benefiting you?
The ability to meet at more convenient times. To faciliate working from home.


    Computer Software

I love it for our company! Meetings and phone are heavily used

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
The interface and in meeting options. Reactions, Screen share, annotate, administrator menu
What do you dislike about the product?
Sometimes takes a while to connect, wish it was easier to configure user settings from one menu for phone, etc.
What problems is the product solving and how is that benefiting you?
Staying connected with a remote workforce


    Harold S.

Working Remotely Made Easy

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
It works well on both a desktop computer or a mobile device.
What do you dislike about the product?
I dislike the time limit with the free account use
What problems is the product solving and how is that benefiting you?
It is necessary when working remotely.


    Danielle L.

Zoom works even when Teams is unstable.

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use. Easy to set up meetings. Works well across organizations.
What do you dislike about the product?
Wish it was more affordable for non-profits.
What problems is the product solving and how is that benefiting you?
Teams doesn't work as well on Apple products. So, we have to use Zoom


    Mechanical or Industrial Engineering

Great google suite integration

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, organization of contacts, annotation capabilities.
What do you dislike about the product?
No option to allow screen sharing by deault.
What problems is the product solving and how is that benefiting you?
Having my work phone accessible at my computer and my mobile device. I no longer need to use a LAN line.


    Education Management

Zoom: Empowering Seamless Collaboration and Connectivity

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
What I appreciate most about Zoom is how user-friendly it is. I've also found it to be reliable in my experience, with stable connections and few technical issues experienced over my lifetime of using the product. Zoom's variety of features, including screen sharing and whiteboards, also help to make meetings more engaging. Overall, Zoom has become my preferred option for video conferencing.
What do you dislike about the product?
Security remains a major concern, given past data braches and incidents of "Zoom bombing".
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to connect educators with students, helping to facilitate positive students outcomes with cohorots of students spread across the globe.


    Non-Profit Organization Management

Zoom is a no brainer!

  • February 08, 2024
  • Review verified by G2

What do you like best about the product?
Zoom makes scheduling and connecting very easy for everyone involved. I use it daily and prefer it over other tools like Slack Huddle and Google Meet. It really does contain everything you need for meeting virtually.
What do you dislike about the product?
I have yet to identify a downfall of Zoom.
What problems is the product solving and how is that benefiting you?
As a remote employee, Zoom makes scheduling a breeze and allows me to stay well connected with my staff.