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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Axel U.

Simple work connection

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I consider that the most useful aspect is the ease of maintaining contact with other people, especially in the work environment. It allows you to hold meetings and negotiations with people who are not in your area very easily, thanks to a minimalist and easy-to-understand interface. It is a tool that I use very frequently in my work.
What do you dislike about the product?
I consider that sometimes it consumes more resources than expected on the computer, which causes slight delays when I have other applications open. Also, some advanced features are a bit hidden in the interface; you must make several clicks to reach them.
What problems is the product solving and how is that benefiting you?
Facilitate communication with people who work remotely or in other locations. Reduce coordination times, allow quick meetings without relying on travel, and improve collaboration by sharing screens or materials in real time.


    sama S.

Widely Used Platform That Connects Everyone

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I love that it is a platform that almost everyone uses
What do you dislike about the product?
Sometimes I have issues with the app and it only works through desktop or browser
What problems is the product solving and how is that benefiting you?
I am able to meet with the client face to face and get a better feel for the meeting


    Mohammed A.

Steamline Seamlessly

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is how it brings everything into one space meetings, chat, phone, and collaboration tools so teams don’t have to keep switching between different apps. The platform also keeps the experience simple and intuitive, even with advanced features like smart meeting summaries and AI-powered assistance.
What do you dislike about the product?
What I dislike about Zoom Workplace is that some of the more advanced features are spread across different plans, which can make it confusing and costly for organizations to choose the right subscription.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the challenge of keeping teams connected and productive, especially when people are working from different locations. It brings meetings, messaging, file sharing, and collaboration into one platform, which reduces the need to switch between multiple tools.


    Krishna M.

Effective Client Communication, Needs Better Connectivity

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace offers ease of usage and is very effective for my job profile. It lets me connect to my clientele from anywhere at any time, which is great for supporting them in any way that's helpful. The connectivity helps in better resolution of errors and bugs faced by my clients.
What do you dislike about the product?
Sometimes the connection is lagging, and it should be better on low data.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for connecting with clients daily, providing better connectivity and error resolution. It's easy to use, effective for my job, and lets me support clients anywhere, anytime.


    Information Technology and Services

Outstanding Collaboration Platform with Powerful AI Meeting Tools

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
One of the best and leading meeting platform allowing the users to collaborate, connect and meet with remote team and clientele.
It's a unified platform allowing the users to communicate via video, chat, conduct meetings, collaboration tools like doc sharing and whiteboard features etc.
The paid plan comes with fantasying AI features that can auto summarize and write meeting minutes that can be really beneficial for business meetings.
It's quite user friendly and easy to initiate. Setting up your account literally may not require any technical knowledge if you an email address. There is now limitation on the per day usage. In case of free user subscription your call limited to 40 mins but you can reinitiate the call.
What do you dislike about the product?
Requires good internet bandwidth which can be little challenging if you are belong to those areas with poor network connectivity.
What problems is the product solving and how is that benefiting you?
It solve biggest challenge of collaboration with remote teams or meeting clients. It becomes a synonym of virtual meetings in a business world as it allows everyone to connect remotely avoiding travel time or geographical differences.


    Electrical/Electronic Manufacturing

Integrated Features Shine, But AI Needs Clarity

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
The integrated options are convenient, and the software is straightforward to use.
What do you dislike about the product?
Not sure about AI yet still do not trust it
What problems is the product solving and how is that benefiting you?
Alternative to MS teams for non teams users


    Asghar N.

Effortless Collaboration and Scalability for Hybrid Teams

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes remote collaboration more efficient with its high-quality video, seamless calendar integration, and user-friendly breakout rooms. The platform is dependable and scalable, making it a great choice for hybrid teams working on complex projects across different time zones.
What do you dislike about the product?
While Zoom Workplace provides a range of helpful features, its interface can sometimes appear cluttered, particularly for those who are new to the platform. Certain settings are hidden within menus, which makes it challenging to change preferences quickly. Additionally, occasional glitches during screen sharing or when moving between breakout rooms can interrupt the workflow.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of coordinating remote teams across different time zones. It reduces miscommunication by offering reliable video calls, structured breakout rooms, and integrated scheduling. This has improved our project delivery speed and team alignment, especially in hybrid work environments.


    Alankrita P.

Easy-to-Use, Secure, and Great for Quick Chats

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
its good easy to use encrypted like the ui design , good for quick chat over vc file sharing channel and all overall good experience
What do you dislike about the product?
UI is bit slow and not that smooth compared to other like slack and team,
What problems is the product solving and how is that benefiting you?
most the meeting are hosted on zooms only UI is good friendly and easy to use, better than teams instant messaging feature is what we like the most


    MadhuSudhan L.

High-Quality Video and Audio with Effortless Setup

  • December 06, 2025
  • Review provided by G2

What do you like best about the product?
It has high quality video and audio, and also very easy to use and it is easy to installation any time, and allows easy connection.
What do you dislike about the product?
I think nothing too much but it has to update time to time, and AI interface required more.
What problems is the product solving and how is that benefiting you?
I think Insufficient collaboration


    Mark C.

The Best Video Call Tool for Business

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is feasible, easy to install, and easy to access. Everyone can have access to make video calls, which is really convenient. The background feature also stands out for me as it doesn't distract my clientele during calls and helps them stay focused. I also find the initial setup to be very easy and simple, with instructions provided that make it straightforward.
What do you dislike about the product?
Sometimes there's a malfunction with the mic or camera. It's normally difficult, but at the same time, there are no problems.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for important business video calls and negotiations. It's easy to install and access, enabling everyone to make calls. The background feature helps keep my clients focused by eliminating distractions.