Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Setup and Smart AI Features Make Collaboration a Breeze
What do you like best about the product?
I appreciate how user-friendly it is, as well as how smoothly it allows me to set up both in-person and remote spaces. The AI-powered summary, recording features, and the ability to create clip highlights are also aspects I really enjoy.
What do you dislike about the product?
I find the interface for conference room iPads to be quite confusing. Features like Waiting Rooms and Chat often cause confusion among employees, almost every time they try to use them.
What problems is the product solving and how is that benefiting you?
Zoom has been instrumental in keeping our team connected as we operate in a hybrid work environment. It makes collaboration much easier, allowing us to stay in touch no matter where we are working from.
Monitoring correspondence in one location
What do you like best about the product?
I don't have to switch between tools because Zoom Workplace consolidates everything into one location. Even on slower connections, screen sharing is seamless, meetings start up fast, and the interface is simple to use. Additionally, I appreciate how the AI notes and calendar integration save time after lengthy calls.
What do you dislike about the product?
It takes some time to remember where everything is because some features seem dispersed across several menus. When several modules are enabled, the desktop application may also feel heavy, and some integrations require additional configuration to function properly. During busy periods, customer service responses may be sluggish.
What problems is the product solving and how is that benefiting you?
It facilitates centralized communication for client meetings and remote work. Without switching between apps, I can plan calls, share screens, and store written notes in one location. This simplifies things, keeps me organized, and speeds up teamwork.
Rock-Solid Connection for Remote Meetings
What do you like best about the product?
I like the stability and connection best. Other video meeting places tend to drop off quicker when wfh. Easy to use especially as a day to day meeting place.
What do you dislike about the product?
Layout could be better. More fun features would be nice.
What problems is the product solving and how is that benefiting you?
Zoom helps bring my team together for collaboration and sharing.
Effortless Scheduling and Recording Make This a Standout
What do you like best about the product?
easy to schedule, get recordings, export attendee lists, etc.
What do you dislike about the product?
There really isn't anything I don't like.
What problems is the product solving and how is that benefiting you?
It makes virtual meetings and webinars easy and most people are familiar with how it works.
Lightweight and Efficient Collaboration with Zoom Workplace
What do you like best about the product?
The best part about Zoom workplace is the fact that the application is quite lightweight and less resource intensive as compared to other similar collaboration tools. It is specially beneficial during meetings and townhall involving large audiences.
What do you dislike about the product?
Nothing much to dislike about this platform. It serves it purpose efficiently.
What problems is the product solving and how is that benefiting you?
Zoom Workplace platform helps our organisation collaborate effectively when it comes to meetings with large audiences and is also easy to use.
Best Professional workplace virtual call video system by a mile
What do you like best about the product?
It's one of the best virtual calls system I have ever used. No problem using on the App nor web browser.
What do you dislike about the product?
Honestly it does what it says on the tin so no problems.
What problems is the product solving and how is that benefiting you?
Able us to make cheap virtual calls remotely anywhere with an internet connection.
All-in-One Platform That Streamlines Team Collaboration
What do you like best about the product?
Zoom has become one of the most used video meeting platforms and the Workplace platform has made using it so much easier. The ability to use the platform for daily tasks - team chat along with the document storage, notes and tasks makes project and team work flow much smoother and keeps all work in one location.
What do you dislike about the product?
While the desktop and background of Workplace is nice and minimalist I wish it had a dark mode or the ability to change the desktop from stark white
What problems is the product solving and how is that benefiting you?
I find that Zoom Workplace has made online team collaboration and work flow much easier- all the share materials all stay in one space.
Keeps My Business Running Smoothly
What do you like best about the product?
It is a good paltform to use to keep my business running
What do you dislike about the product?
I'd like it to see it ewasier to use on a mobile and ipad
What problems is the product solving and how is that benefiting you?
It keeps me connected with my clients and proivders
Exceptionally User-Friendly and Easy to Use
What do you like best about the product?
The software is very user-friendly and simple enough for anyone to use.
What do you dislike about the product?
I have no complaints about Zoom Workplace; there is nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
This tool enables our group to meet virtually, saving us from having to drive to a location that might be far for many of us to reach.
Exceptionally User-Friendly and Intuitive
What do you like best about the product?
The fact that it is user friendly and reliable
What do you dislike about the product?
Absolutely love it so really can't think of anything negative
What problems is the product solving and how is that benefiting you?
Makes you feel still connected even if you're remote
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