Effortless Connectivity for Real Estate Teams
What do you like best about the product?
I love the ease of use of Zoom Workplace, especially for our agents and staff who aren't tech-savvy. It's great that our agents on the road can join with ease. I love the presenting options that allow us to present our content. Personally, I like the filters, which help when I'm not feeling up to video standards or in bad lighting.
What do you dislike about the product?
Once in a while the links do not work, but that may be a connection issue, not a software issue.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets our whole team join coaching calls remotely, it's easy for non-tech-savvy staff, great for agents on the road, and offers good presenting options. I also enjoy using filters on days when I’m not up to video standards or have bad lighting.
Easy Collaboration Hub: Meetings, Team Chat, Whiteboard & Document Management
What do you like best about the product?
It helps me connect with my office colleagues through many options, such as meetings and team chat. I can also manage important documents, use the whiteboard, and access other easy-to-use features. the customer support is also good it very easy to use
What do you dislike about the product?
I’ve been using this for quite a long time now, and everything is easy and good overall.
What problems is the product solving and how is that benefiting you?
It helps me connect, meet, and chat with the team members in a single place.
Reliable and Easy to Join, but Basic Interface and Paid Feature Limits
What do you like best about the product?
When I used Zoom, it was very reliable and easy to join meetings. Audio and video quality were usually stable, and it worked well even for people who were not very technical.
What do you dislike about the product?
The interface feels a bit basic, and some useful features are limited unless you pay. Long meetings can also be tiring, and managing large calls is not always smooth.
What problems is the product solving and how is that benefiting you?
Zoom makes remote meetings simple and accessible. It helped connect team members and clients without complicated setup. Over time our needs changed, so we stopped using it regularly.
Easy to Install and Feature-Rich, but Cluttered UI
What do you like best about the product?
It is easy to install and simple to use. It has group meeting settings, and video and audio editing tools as well.
What do you dislike about the product?
The user interface and settings feel cluttered, with too many options to sort through. I also notice that the video quality sometimes drops in the middle of a call, and there can be lag at times. On top of that, joining via a web browser isn’t very easy to use.
What problems is the product solving and how is that benefiting you?
It helps bridge connectivity, so you don’t need to be physically present for every meeting. You can attend meetings at your own pace, in your own space, and at your leisure and comfort. It also has screen recording, which is helpful for classes and/or seminars.
Intuitive Setup and Screen Share, but Limited Visibility and Admin Controls
What do you like best about the product?
In a previous organization we used zoom alot, it was easy to set up & very intuitive to use, especially screen share options, atendees visiblity
What do you dislike about the product?
After using Gmeet, I realized Zoom has a security issue, as well as audio/video lagging
What problems is the product solving and how is that benefiting you?
Remote working & conencting with people
Unified Solution, Strong Video, Needs UI Refinement
What do you like best about the product?
I really like the AI companion feature in Zoom Workplace. It's like having a meeting summary with intelligent chapters, such as for budget discussions or action items. This feature allows me to join a meeting late and catch up on what happened without interrupting anyone, which is a game changer when I'm switching between meetings with a full calendar. Additionally, I find Zoom Workplace solves issues of meeting amnesia and connection stability, along with automated note-taking and low bandwidth reliability. I appreciate that it consolidates tools like team chat and whiteboarding into one app, helping us save money on separate licenses for apps like Miro or Slack. Its integration with Google Calendar is essential, offering a one-click join experience, and I like how we can automatically log meeting recordings and transcripts into client CRM profiles with HubSpot.
What do you dislike about the product?
I think the UI clutter is a problem. They keep adding buttons for apps, whiteboards, notes, clips, and a catalog. The interface feels overwhelming compared to the clean simplicity of the original Zoom. So I think the interface could be improved. I mean, just simplify the pre-meeting experience. Currently, when I open Zoom, I'm bombarded with a home dashboard full of calendars, notes, and chats. Sometimes, I just want a big new meeting button to just start.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve meeting amnesia and connection stability. It has automated note-taking, low bandwidth reliability, and tool consolidation, so everything is in one app. This saves money on separate licenses for tools like Miro or Slack.
All-in-One Zoom Workplace: Reliable Quality, Easy Meetings, Seamless Collaboration
What do you like best about the product?
What I like best about Zoom Workplace is how it brings everything related to work. communication into one place. Instead of switching between many apps, meetings, chats, and calls all happen smoothly inside one platform. The video and audio quality are very reliable, even when the internet is not perfect. This makes meetings less stressful and more productive. It is very easy to use. Anyone can join a meeting with just one link, without technical confusion. I like how quickly meetings start. There is no long setup or loading time, which saves daily work hours. The chat and team messaging features help keep conversations organized and easy to follow. Screen sharing works well and feels smooth, which helps a lot during presentations and collaboration. It works well on different devices like laptops, mobiles, and tablets, so work continues anywhere.
What do you dislike about the product?
Some advanced features are only available in paid plans, which may feel limiting for small teams. The interface can feel a bit crowded when many features are enabled at once Long meetings can sometimes feel tiring due to continuous video usage. Managing large meetings takes practice, especially with many participants. occasional updated change layouts, which take time to adjust. Notifications can feel too frequent if not configured properly. Offline functionality is very limited.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of scattered workplace communication. It replaces multiple tools by combining video meetings, chat, phone calls, and collaboration in one system. It helps teams stay connected even when working remotely or from different locations. It reduces meeting delays because joining is quick and simple, and it improves collaboration, as screen sharing and real-time discussion happen smoothly. It saves time by reducing the need for emails and follow-ups. It helps teams communicate clearly, which reduces misunderstanding. It supports hybrid work culture by allowing flexible communication. It improves productivity, as conversations happen faster and more directly. It makes remote teamwork feel more human and connected. It reduces dependency on long email threads by enabling quick face-to-face discussions. It helps teams make faster decisions because questions can be answered instantly in meetings or chats. It improves team alignment since everyone hears the same message at the same time. It lowers communication gaps between remote and in-office employees. It makes a communication gap between remote and in-office employees. It makes onboarding easier, as new team members can quickly join meetings and understand workflow. It supports a better work-life balance by reducing unnecessary back-and-forth communication, and it builds trust within teams by encouraging regular and clear communication. It helps teams stay connected even when working across different locations and time zones. It reduces misunderstandings because people can explain things clearly instead of guessing from text. It saves time by bringing chats, calls, and meetings into one single place. It makes collaboration smoother when teams need quick discussions instead of scheduling long meetings. It improves productivity by cutting down delays caused by slow responses in emails. It allows managers to communicate updates easily without repeating the same message multiple times. It creates a more open work culture where people feel comfortable speaking and sharing ideas.
Seamless Meetings with Reliable Performance
What do you like best about the product?
I like using Zoom Workplace for internal team meetings, client calls, project discussions, and remote collaboration. It offers stable video and audio performance and reliable screen sharing, which are very necessary for client demos and design reviews. The application has efficient features like meeting controls, recording, chat, and calendar integrations that help in professional collaboration and managing client communication effectively. The initial setup was very straightforward and easy, allowing me to start meetings without much setup work. Switching to Zoom Workplace provided more consistent performance, better screen sharing, and easier meeting management for ongoing projects.
What do you dislike about the product?
I think that some advanced features add complexity for small teams.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect with clients and team members through video meetings and screen sharing, ensuring clear communication. It helps revisit client requirements with recording, and chat and calendar integrations keep project timelines organized.
Webinar workflows have become smoother and now support efficient, professional event delivery
What is our primary use case?
My main use case for Zoom Workplace Business is creating professional webinars and running them on the platform.
A concrete example of how I used Zoom Workplace Business for a webinar includes setting it up and connecting it with Marketo, which means the complete participant management runs via Marketo.
What is most valuable?
From my point of view, the best features that Zoom Workplace Business offers include being self-explanatory when set up, making it quite clear and easy to understand, and it runs stably, at least for me.
Most of the time it runs stably; very rarely there is a sync problem.
Zoom Workplace Business positively impacts my company as it is a stable webinar platform that supports us in our daily work area of webinar planning.
The use of Zoom Workplace Business affects my efficiency in webinar planning as it is quite easy and quick to set up.
What needs improvement?
Opportunities for improvement for Zoom Workplace Business include the inability to edit follow-up emails sent via Zoom, as there is standard text and very few options to add extra links or other elements.
I find it a bit confusing when looking for specific reports or things in the interface, where I always have to select whether it is a meeting or a webinar.
For how long have I used the solution?
I have been using Zoom Workplace Business for six years.
What do I think about the stability of the solution?
In my experience, Zoom Workplace Business is stable.
What do I think about the scalability of the solution?
The scalability of Zoom Workplace Business is managed via the licensing model, which means I have to request a different license.
How are customer service and support?
I have no experience with customer support for Zoom Workplace Business as I am not in contact with them.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, I used ON24 or something similar before switching to Zoom Workplace Business, which was a global decision I found easier to use.
How was the initial setup?
Zoom Workplace Business is provided to us by the IT department, and as far as I know, it is a cloud-based solution.
What was our ROI?
I cannot say if the investment in Zoom Workplace Business has paid off for my company, as that is evaluated by our central IT department.
What's my experience with pricing, setup cost, and licensing?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
Which other solutions did I evaluate?
I do not know if any other solutions were evaluated before implementing Zoom Workplace Business, as that was done globally by the IT department.
What other advice do I have?
My advice for others considering Zoom Workplace Business is that it is a stable platform that is easy to use and certainly a good decision to implement.
There is no business relationship between my company and the provider of Zoom Workplace Business that goes beyond a normal customer relationship. I gave this review a rating of 9.
Easy-to-Use Video Conferencing with Helpful Business Features
What do you like best about the product?
We use the tool for our video conferencing needs due to its easy of use and navigation. Offer other features such as business scheduling,email client, business instant messaging screen and virtual capture. The tool enhances team collaboration.
What do you dislike about the product?
The connection is lost when the internet is slow.
What problems is the product solving and how is that benefiting you?
We use the tool to helps in sorting video and web conferencing needs. Its reliable and video and audio quality are in good quality.
