Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Setup with Pricing Concerns
What do you like best about the product?
I like using Zoom Workplace for my spiritual courses because it accommodates up to 100 people, allowing them to listen to my sessions. I appreciate the screen-sharing feature, which is great for sharing live content on social platforms. The initial setup of Zoom Workplace was very easy, making it convenient to start using it quickly.
What do you dislike about the product?
Pricing
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to accommodate 100 people in my spiritual courses, and I like its screen-sharing feature for sharing live on social platforms.
Best to Use: User-Friendly and Easy to Connect
What do you like best about the product?
Best to use and user friendly . Easy to connect
What do you dislike about the product?
nothing as such , everything seems perfect
What problems is the product solving and how is that benefiting you?
connectivity is now easy
Meeting via zoom is an enriching experience
What do you like best about the product?
It is user friendly and includes all the required areas needed for a meeting.
What do you dislike about the product?
I found it useful and am satisfied with the app.
What problems is the product solving and how is that benefiting you?
For business meetings we don't need to travel rather stay home or office to do meetings. It has reduced the travel related costs
Seamless Meetings, Minor Navigation Hiccup
What do you like best about the product?
I find Zoom Workplace to be an incredible tool for our company all-hands meetings. It allows a bunch of us to get on a call together, react to presentations, and chat all in one place, which is pretty convenient for such meetings. I also like that you can put a spotlight on the person who's talking. I really appreciate the ability to create individual private chat groups with specific people during a Zoom meeting, so we don't have to message everyone else on the call. The initial setup was pretty easy, just had to set up an account, and it's very easy to navigate through, so I didn't really face any challenges. Overall, it's a great app or platform.
What do you dislike about the product?
A lot of times, it gets a little tricky to start a meeting because although I have the Zoom app on my laptop, it somehow redirects through the browser when I click on the link. It's weird that despite having the Zoom app on my laptop, I get redirected to the browser. I still don't understand why that happens, so maybe that's something for you guys to look into.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for all-hands meetings. It allows us to get on a call together, react to presentations, chat in one place, and spotlight speakers, making it a convenient tool for meetings.
Reliable Platform with Easy UI/UX and Consistent Audio/Video Quality
What do you like best about the product?
Very reliable platform. Easy UI/UX and consistency in video and audio quality.
What do you dislike about the product?
Zoom workplace will make you log back in pretty often which can be annoying at times.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy for me to schedule meetings, and it integrates smoothly with Google Calendar. It also lets me place external calls without any hassle.
Essential Feature That’s Very Simple to Use
What do you like best about the product?
An essential feature, and very simple to use.
What do you dislike about the product?
Nothing specific stands out to highlight at this stage.
What problems is the product solving and how is that benefiting you?
A very useful tool that brings chat, video calls, and webinars together in one place, with good usability on mobile devices.
Recordings, Schedules, and Meetings—All in One Place
What do you like best about the product?
Nice to have recordings, schedules and meetings in one area.
What do you dislike about the product?
Would like to have better control of local recordings while in meetings instead of having to stop and adjust through admin settings.
What problems is the product solving and how is that benefiting you?
The integration with GMail and google suite is helpful to keep meetings organized.
Widely Accepted, Easy-to-Use Meeting Platform Across Devices
What do you like best about the product?
Widely accepted and easy to use meeting platform. Easily accessible from any device with sharable access.
What do you dislike about the product?
The interface should be made simpler for non-technical users. Larger action buttons should be implemented with potentially AI driven animations to anticipate next steps for users as they navigate their invites.
What problems is the product solving and how is that benefiting you?
Meeting with third-party project members and large groups has been facilitated by Zoom Workplace. The cost is competitive and affordable for smaller companies.
Zoom Workplace Unifies Meetings, Chat, Phone, and AI—Reliable and Easy to Adopt
What do you like best about the product?
What I Like Best About Zoom Workplace
The standout feature of Zoom Workplace is its ability to seamlessly unify video meetings, team chat, phone, and whiteboard spaces into a single platform. It significantly reduces app-switching fatigue and keeps team communication centralized.
The interface is clean, intuitive, and highly familiar. Navigating between your calendar, active chats, and upcoming meetings feels natural, making it easy for users of all technical skill levels to adapt instantly.
It boasts an excellent ecosystem. Zoom Workplace integrates effortlessly with major productivity suites like Google Workspace and Microsoft 365, as well as a wide variety of project management and CRM tools.
Unmatched reliability. The platform consistently delivers stable, high-definition video and crisp audio with very low latency, even in less-than-ideal bandwidth conditions.
It absolutely feels like you get your money's worth. Because it bundles meetings, team chat, and AI capabilities into one package, it allows you to consolidate software and stop paying for separate standalone apps. This makes the overall return on investment very strong.
Onboarding is virtually frictionless since most users already know how to use Zoom. For team deployment, the admin portal is straightforward, backed by a comprehensive knowledge base and responsive support channels.
The built-in Zoom AI Companion is a massive time-saver. It actively boosts productivity by generating highly accurate meeting summaries, answering questions if you join a meeting late, and helping draft chat responses—all seamlessly built into the workflow.
The standout feature of Zoom Workplace is its ability to seamlessly unify video meetings, team chat, phone, and whiteboard spaces into a single platform. It significantly reduces app-switching fatigue and keeps team communication centralized.
The interface is clean, intuitive, and highly familiar. Navigating between your calendar, active chats, and upcoming meetings feels natural, making it easy for users of all technical skill levels to adapt instantly.
It boasts an excellent ecosystem. Zoom Workplace integrates effortlessly with major productivity suites like Google Workspace and Microsoft 365, as well as a wide variety of project management and CRM tools.
Unmatched reliability. The platform consistently delivers stable, high-definition video and crisp audio with very low latency, even in less-than-ideal bandwidth conditions.
It absolutely feels like you get your money's worth. Because it bundles meetings, team chat, and AI capabilities into one package, it allows you to consolidate software and stop paying for separate standalone apps. This makes the overall return on investment very strong.
Onboarding is virtually frictionless since most users already know how to use Zoom. For team deployment, the admin portal is straightforward, backed by a comprehensive knowledge base and responsive support channels.
The built-in Zoom AI Companion is a massive time-saver. It actively boosts productivity by generating highly accurate meeting summaries, answering questions if you join a meeting late, and helping draft chat responses—all seamlessly built into the workflow.
What do you dislike about the product?
While Zoom Workplace is packed with features, its ambition to be an "all-in-one" hub has caused it to lose some of the lightweight simplicity that made the original Zoom so popular. It can sometimes feel bloated if you only need a basic meeting tool.
What problems is the product solving and how is that benefiting you?
Zoom Workplace primarily solves the problems of app overload, fragmented communication, and meeting fatigue in hybrid or remote work environments. In the past, collaborating meant jumping between separate apps for team chat, video calls, calendar management, and digital whiteboarding. By unifying all of these tools into one centralized hub, Zoom Workplace saves me a significant amount of time and mental energy. I can now seamlessly escalate a text-based team chat directly into a quick video huddle without breaking my focus or switching windows.
Easy Real-Time Polls and Surveys During Meetings
What do you like best about the product?
Easy feedback collection – Polls and surveys can be done in real-time during meetings.
What do you dislike about the product?
Technical problems – Audio, video, or screen-sharing issues can delay meetings.
What problems is the product solving and how is that benefiting you?
Using Zoom helps with problem solving by allowing quick discussions, real-time collaboration, and easy sharing of ideas through screen sharing and breakout rooms. It benefits me by saving time, improving my understanding, building confidence to participate, and helping me stay connected and work better with my team
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