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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Courtney W.

Review

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and very convenient for every day use.
What do you dislike about the product?
It can glitch from time to time and the mic is hard to toggle with
What problems is the product solving and how is that benefiting you?
The lagging, and the over all glitching


    Joanna V.

Zooms Easy use

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
We work with alot of attorney offices, Independent medical providers training courses. Zoom offers a easy way for us to all connect.
What do you dislike about the product?
Some times it can take time to connect to the meetings.
What problems is the product solving and how is that benefiting you?
Easy trainings and client meetings.


    Reydi Miguel P.

Getting in touch never was so easy

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is so simple and easy to use, and it allows you to connect with anybody around the world
What do you dislike about the product?
I don’t have anything bas to say about it
What problems is the product solving and how is that benefiting you?
Connection of all coworkers around the world but also with clients


    Ghazanfar F.

Excellent for tema meetings

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
It gives all features like whit board and breakout rooms for large crowd ,chat nad file sharing is also possible
What do you dislike about the product?
As of now nothing its one of the best platform for meetings virtually
What problems is the product solving and how is that benefiting you?
Its good for communication purpose and healthy discussion in breakout rooms


    Jonathon C.

Zoom Workplace brings everything into one platform

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace combines meetings, chat, and document collaboration in a single tool. It saves time because we don’t need to switch between different apps for video calls, team messaging, and file sharing. The AI Companion is also very helpful - it generates meeting summaries and makes it easier to follow up on action items.
What do you dislike about the product?
Sometimes the platform feels heavy, especially when using video meetings and document collaboration at the same time. Also, customization options for the chat could be better.
What problems is the product solving and how is that benefiting you?
It reduces app overload for our team and centralizes communication. Instead of juggling multiple tools for meetings, chats, and documents, we now rely on one platform. This has improved efficiency and reduced costs for extra subscriptions.


    Maira M.

Easy and reliable for work and learning

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
It’s super easy to join and set up meetings. The video and sound are usually really clear, and I like that I can use it both for work meetings and online courses without any hassle.
What do you dislike about the product?
Sometimes the updates pop up at inconvenient times, and the time limit on the free plan can be a bit annoying. Other than that, it works well for what I need.
What problems is the product solving and how is that benefiting you?
I can easily meet with my team, stay connected while working from home, and also take online courses without worrying about technical issues. It saves time and keeps everything organized in one place.


    Computer Software

Easy to use, Great for team collaboration and webinar hosting

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes virtual collaboration seamless. The video and audio quality are consistently excellent, and I love how easy it is to schedule and join meetings directly from my calendar. I also appreciate the integrations with Slack, which make workflow much smoother.

In addition, Zoom Workplace’s webinar feature is excellent. It’s easy to host large-scale events, manage participants, and share content. The Q&A and polling tools make engagement simple and effective!
What do you dislike about the product?
Sometimes the app can use a lot of system resources, which can slow down my computer during webinar hosting. The chat and messaging functionality could be more robust. It feels less intuitive compared to dedicated messaging apps. Additionally, file sharing in chat is limited compared to other collaboration platforms.

When hosting webinars, the transition between practice mode and live sessions can be confusing, especially for new hosts, which may lead to mistakes when the webinar goes live. I also found that the practice session doesn’t fully simulate a real webinar environment, making it hard to test how features like Q&A, polls, or breakout rooms will behave with many participants.
What problems is the product solving and how is that benefiting you?
For hosting large-scale webinars, Zoom Workplace makes the process smooth and professional. It simplifies attendee management and offers interactive features like polls and Q&A. The AI-powered meeting summaries are especially helpful for capturing key points and reviewing important discussions afterward.


    Sameer S.

Zoom Workplace

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace for its integrated suite of communication and productivity tools, which streamline teamwork into a single, user-friendly platform. Key benefits include enhanced collaboration with features like centralized Team Chat, seamless virtual meetings with reliable audio and video, and AI-powered assistance from Zoom AI Companion for tasks like meeting summarization and content creation. Additionally, the platform offers features for managing physical workspaces and business phone systems, providing a comprehensive solution for hybrid and modern work environments.
What do you dislike about the product?
Zoom Workplace sometimes dislike its reliance on good internet, which can cause audio/video glitches and dropped calls, and the limited functionality and meeting duration on free plans. Other complaints include potential system resource hogging on older devices, some advanced features being restricted to paid plans, and the platform becoming "heavy" and less focused than its original purpose. Additionally, some users find the expanded suite of tools, like the calendar and AI companion, to be unnecessary bloat, preferring a simpler, single-purpose application for their needs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problems of fragmented, unproductive, and disengaged collaboration by providing an integrated platform for communication (chat, video, phone), productivity tools, and AI-powered features to streamline workflows. This benefits users by increasing efficiency through reduced app toggling, fostering engagement with enhanced communication, and supporting flexible hybrid and remote work by enabling seamless collaboration from any device and location.


    Rahul P.

The best video call experience

  • September 28, 2025
  • Review provided by G2

What do you like best about the product?
Its seamless experience in video calls, online meetings and chat services.
What do you dislike about the product?
Nothing! Its one of the best ways of collaboration for both corporate and personal needs.
What problems is the product solving and how is that benefiting you?
It's a single platform solution which helps to collaborate in various spheres of the business, the primary being the video conference call, calendar updates, screen share features to name a few.


    Computer Software

Great product

  • September 28, 2025
  • Review provided by G2

What do you like best about the product?
Nice product. Never had a bad experience with Zoom.
What do you dislike about the product?
Sometimes updates just happen before a call which make me join the call late. The update experience needs to better.
What problems is the product solving and how is that benefiting you?
Helps run office hours with multiple call participants