Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Transitioning from Zoom to Google Meet
What do you like best about the product?
I used Zoom for several years along with many other people after the pandemic. It was convenient since many were already used to using it, making meetings move forward pretty seamlessly. I am usually on meeting at least 3-5 times a week so it is a great tool to have.
What do you dislike about the product?
I discontinued using Zoom about 1 year ago. Not because I didn't like it but because Google Meet met my needs and didn't cost me anything extra per month. Since fewer people were familiar with Meet, explaining were buttons were is a little time-consuming but worth the savings.
What problems is the product solving and how is that benefiting you?
90% of my meetings are now virtual. This save us all travel time and expense if meeting at a coffee shop or restaurant. Plus I like that the meetings can be recording for future reference.
great experience
What do you like best about the product?
great network to connect with others and build a strong foundational.
What do you dislike about the product?
the internet is slow and makes the connection not work properly.
What problems is the product solving and how is that benefiting you?
The benefits are greats
Best Tool for staying Connected
What do you like best about the product?
The most helpful feature of Zoom Workplace, in my experience, is the Breakout Rooms. As a team leader, this has been the best thing that has happened to me. This feature truly allows me to split larger meetings into smaller groups, and as the host, I can move between these groups during the meeting. Zoom also provides the option to record the meeting, which is very convenient.
What do you dislike about the product?
Zoom is truly a reliable tool. I don't have any dislikes when it comes to using Zoom.
What problems is the product solving and how is that benefiting you?
As the leader of a design team working remotely, I often find it challenging to visually present code or project details to my colleagues. However, Zoom's screen sharing and virtual whiteboard features have significantly simplified the process of sharing ideas and concepts. These tools have helped us overcome many of the obstacles associated with remote collaboration. We rely on Zoom for our daily routines, and our team members keep their screens shared throughout the day. In this way, we essentially use Zoom as a platform to monitor the team's work.
Zoom- Best Communication app
What do you like best about the product?
Webminar activities and meeting recordings
What do you dislike about the product?
Administation is easy, Groups and creations of users are easy
What problems is the product solving and how is that benefiting you?
All are good no Problem in zoom
My experience is Great and easy to use.
What do you like best about the product?
What I like best about Zoom Workplace is its all-in-one collaboration platform. It combines video meetings, chat, phone, and shared workspaces in a single, user-friendly interface, which makes it easy to stay connected and productive with teams, whether working remotely or in person. The platform’s reliability, high-quality video/audio, and integration with other tools also make communication seamless and efficient.
What do you dislike about the product?
While Zoom Workplace is a powerful and convenient collaboration platform, one downside is that larger meetings or webinars can sometimes feel overwhelming to manage, especially when multiple features (chat, Q&A, breakout rooms) are active at once. Additionally, occasional connectivity or audio/video quality issues can occur depending on participants’ internet connections, which can disrupt the flow of a meeting.
Despite these challenges, its overall functionality and ease of use still make it a valuable tool for daily communication.
Despite these challenges, its overall functionality and ease of use still make it a valuable tool for daily communication.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of seamless communication and collaboration across different locations. By combining video meetings, chat, phone, and shared workspaces in one platform, it eliminates the need for multiple separate tools.
This benefits me by making remote work more efficient, allowing quick team discussions, easy file sharing, and reliable virtual meetings—all of which save time, reduce miscommunication, and keep projects moving smoothly.
This benefits me by making remote work more efficient, allowing quick team discussions, easy file sharing, and reliable virtual meetings—all of which save time, reduce miscommunication, and keep projects moving smoothly.
Zoom just perfect
What do you like best about the product?
I like mostly everything about zoom, super tool
What do you dislike about the product?
So far Zoom was just perfect for me and my team
What problems is the product solving and how is that benefiting you?
making meeting with my team
Zoom Workplace: My Go-To Hub for Meetings and More
What do you like best about the product?
I enjoy having everything in one area with Zoom Workplace. I can just be in Zoom without needing a dozen different apps for chat, meetings, calls, and collaboration. The video quality and reliability are excellent, which definitely helps meetings go smoothly. I also like the AI Companion features (meeting summaries, note-taking, etc.) because I do not have to write down notes while remaining focused on the meeting, or worry if I missed something important.
What do you dislike about the product?
Zoom Workplace can sometimes feel very feature-rich, leading to a confusing interface in the beginning. It's trying to provide everything — meetings, chat, phone, docs, and whiteboards — which can be intimidating if you just want a simplified user experience. Additionally, there are a small number of tools (examples: text documents and whiteboards) that work slightly better on desktop than mobile, so the experience will not always feel smooth. Ultimately, while it is powerful, it can also be more expensive for smaller teams than some of the lighter alternatives.
What problems is the product solving and how is that benefiting you?
Using Zoom Workplace helps solve the problem of staying in touch/collaborating at a distance. As a student, I will not be in class and see my peers and professors face to face, but now I can join classes, groups, and project meetings from wherever I am. Sharing a screen and having chat features help organizing collaboration on projects and working on class assignments. With AI features, I can even record the meeting so that if I missed anything, I can get caught up and not be behind because I watched the recordings. Overall, it helps me save time and travel, even increases my engagement in their study.
Good
What do you like best about the product?
Calls are usually stable, the screen-sharing is smooth, and it works even when my internet isn’t perfect.
What do you dislike about the product?
The only downside is occasional glitches with audio, but overall, it’s reliable and easy to use
What problems is the product solving and how is that benefiting you?
Remote work
Good for online meetings and remote work
What do you like best about the product?
Zoom is easy to use platform for online meetings. I have used it for work meetings, online classes, and for webinars also. It has useful features like screen sharing, recording etc.
What do you dislike about the product?
The free plan only allows 40-minute group meetings, which can be a problem for longer sessions, and there are often disconnections with average or slow internet connections.
What problems is the product solving and how is that benefiting you?
It helps me talk to people and attend meetings from anywhere, so I don’t need to travel. I can use it for work, online classes, and group discussions. It saves a lot of time.
Seamless Communication & collaboration hub
What do you like best about the product?
Zoom workspace brings everything into one place - video meetings, chats, whiteboards, phone etc. The interface is clean & very intuitive. The New AI features like Meeting Summaries works well in Hindi as well.
What do you dislike about the product?
Zoom workspace is a resource heavy app leading to some occasional lag & its constantly getting updated which irritates a lot of time.
What problems is the product solving and how is that benefiting you?
With Zoom whiteboards we are now less dependent on services like lucid chart for collaboration on day to day projects as all team can find this under their zoom workspace. It has streamlined collaboration, reduced tool fatigue and boosted productivity.
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