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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Abdul Kadir Fawas N.

Zoom Review

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to attend meeting anywhere in the world. It is easy to implement in every company. In my company, every meeting is conducted in zoom meeting. It has many feature such as sharing screen and mark important points.
What do you dislike about the product?
The main disadvantage that I faced in this software is the timeline. I can use this meeting for free only on particular point of time
What problems is the product solving and how is that benefiting you?
The client workspace is in somewhere in the world, so it is easy to connect using zoom meeting


    Jyoshnamayee M.

Improved performance with AI companion

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
Recently, it has come up with AI companion which helps us summarizing our meetings and save time. Also, the collaborative whiteboard comes handy to share multiple thoughts at once and where everyone can view real-time.
What do you dislike about the product?
At times there are performance issues while using multiple applications at once with zoom workspace. Or if we are switching between meetings.
What problems is the product solving and how is that benefiting you?
Mostly connecting with people and sharing information with them at once where we can have a good discussion share our opinion in a collaborative whiteboard. Also, then the AI feature can summarize the meeting for me. It makes communication lot easier.


    ABRAR AHAMED M.

All in one solution

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
I love how everything is in one place- video calls, chats, and phone calls all
Work seamlessly together. Its super easy to use, with great video and audio quality. The breakout rooms are perfect for group work, and the security features give me
Peace of mind. Overall, it just make remote work somooth and efficient
What do you dislike about the product?
As a guest user, i dont’t get full access to all the features, which can be a bit limiting. Sometimes, the mobile app has a few bugs, like lagging or freezing. And of course, with frequent zoom meetings, the whole “zoom fatigue” can kick in, especially when there are lots of calls in a row
What problems is the product solving and how is that benefiting you?
Zoom workplace eliminates the need for multiple tools by combining video calls, chats and phone calls in one place. As a guest, I can easily join meetings without complicated setups. The high quality video and audio make remote interactions feel more real, and breakout rooms help keep discussions focused. It just makes everything smoother and more efficient


    Angel R (Angie) M.

Great experience

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
That it is user friendly across devices,
What do you dislike about the product?
That I can record my sessions, settings are applied across devices which saves time for production.
What problems is the product solving and how is that benefiting you?
It's savings me traveling time to go to meetings which I can hold from my place of choice, polish my video to my preference.


    İrem T.

Zoom Workplace Review

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace brings together video, messaging, and scheduling in one platform. It reduces friction and helps me be more productive when working with distributed teams.
What do you dislike about the product?
I find the number of features a little overwhelming at times. It takes a while to discover everything, and some options could be more intuitive.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the issue of unreliable remote collaboration. Its stable video and audio make it easier to communicate, and features like whiteboarding and recording help capture ideas and keep projects moving forward.


    Destiny O.

Crystal clear video calling

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Zoom made it super easy to do my training and to connect with more than one person at a time. The video was crystal clear I was able to see everything that my trainer was doing the screen sharing option helped a lot when we are going over a different ways to do things for the job that they hired me for. I would definitely recommend Zoom for anyone who needs to use video. Chat for training or meetings.
What do you dislike about the product?
I didn’t have any issues with it so I have no complaints
What problems is the product solving and how is that benefiting you?
It helped me be able to do my training for my job, but also stay at home and be with my kids while they were out of school for the summer.


    PALASH S.

Zoom connect

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
It offers stable, high-quality video and audio connections, which are essential for effective communication.
What do you dislike about the product?
As a communication platform, there may still be users who have persistent concerns regarding data privacy and the security protocols in place.
What problems is the product solving and how is that benefiting you?
Fragmented communication and collaboration tools often result in inefficiencies and make managing workflows more challenging. By providing a unified platform that brings together meetings, chat, phone, and other essential tools, workflows become more streamlined, communication improves, and overall productivity is enhanced.


    G. Plason Z. P.

One office, accessible anytime and everywhere

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
The platform incorporates AI Companion, which offers features like meeting summaries, highlights of key discussion points, and real-time chat summaries. This saves my significant time and helps me catch up on information quickly without having to attend every call or read through long chat threads.
What do you dislike about the product?
Some organizations may prefer to select and pay for individual best-of-breed tools rather than a single, bundled platform. The all-in-one model may not be the most cost-effective solution for every company
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenges of app fragmentation and communication inefficiency that are common in today's work environments. With the rise of hybrid and remote work, employees frequently have to manage several different tools for meetings, phone calls, chat, and document collaboration. This situation often results in lost time, frequent 'context switching,' and information becoming siloed.


    Sonali M.

Helps with remote/hybrid work

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is seen as solving the problem of distance, enabling daily remote collaboration, distributed teams, hybrid meetings, etc. Love Features such as waiting rooms, passcodes, encryption for calls
What do you dislike about the product?
Interface can be designed better, should be able to take quiz or poll
What problems is the product solving and how is that benefiting you?
Meeting notes, captions in English, very interactive with emojis


    Real Estate

Zoom workplace works, but there are cheaper/free alternatives

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Zoom works fine for workplace virtual meetings
What do you dislike about the product?
Free alternatives work better such as Google Meet
What problems is the product solving and how is that benefiting you?
Zoom workplace was where we held all of our virtual meetings