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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Courtney M.

Zoom Workplace

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is an extensive collaboration and productivity platform with features such as chat, meetings , whiteboards, etc. It is perfect for hybrid teams!
What do you dislike about the product?
There is nothing that I dislike about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides a platform which multiple team members can access and collaborate - no matter where they are located. Our Zoom is integrated with Otter.ai which enhances the level of engagement.


    Aditya M.

Reliable Collaborative Tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
High Quality Video/Audio capability of the tool
What do you dislike about the product?
User interface is not friendly and Difficult to move around
What problems is the product solving and how is that benefiting you?
Collaboration and Scalability


    shayan k.

A Must-Have for Remote Work

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is reliable and easy to use, with clear video and audio quality. I like how it makes remote meetings simple and productive, and the collaboration features like screen sharing and chat are very helpful. The platform works smoothly across devices, which makes it convenient for both work and personal use
What do you dislike about the product?
I dislike that some advanced features are only available on higher-tier plans, which limits flexibility for smaller teams
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of remote communication by providing reliable video, chat, and collaboration tools in one place. It helps me stay connected with colleagues, run productive meetings, and work effectively from anywhere.


    Deeksha k.

Seamless platform for easy teamwork

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom is its friendly and supportive work culture. It gives good flexibility, helps with work-life balance, and makes it easy to stay connected and productive from anywhere.
And Zoom makes it simple to connect with people anywhere, anytime. It’s easy to use, reliable, and helps teams work together smoothly.
What do you dislike about the product?
At times, Zoom can face connectivity issues and long screen meetings may feel tiring compared to in-person discussions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to connect with teammates from anywhere, saving travel time and bringing everyone together on one platform. It helps me work faster, share ideas clearly, and stay organized in meetings.


    Kishan V.

Not Just Calls — A Culture Connector

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace goes beyond being just a video meeting tool — it creates a sense of connection among teams. I like how seamlessly it integrates chat, meetings, and collaboration features in one place. The intuitive interface, reliable video quality, and easy cross-device access make it feel less like a tool and more like a shared digital workspace. It helps foster team culture, especially in hybrid or remote setups, by making daily interactions natural and effortless
What do you dislike about the product?
While Zoom Workplace is strong at creating connections, sometimes it feels overwhelming with too many notifications across chat, meetings, and calendar integrations. The platform could simplify how alerts are managed so that important updates don’t get buried. Also, large team meetings occasionally face minor lags or audio drop-offs, which can break the flow of collaboration. A smoother experience in these high-traffic moments would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is helping bridge the gap between remote and in-office teams, ensuring no one feels left out of the conversation. It solves the challenge of scattered communication by bringing meetings, chat, and collaboration into one hub. For me, the biggest benefit is how it reduces friction — instead of juggling multiple tools, I can connect, share, and follow up all in the same space. This saves time, keeps projects moving, and most importantly, strengthens team culture by making collaboration feel natural and continuous.


    Paul T.

Easy to Use

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is very easy to set up. Also, once you have a Meeting going, creating rooms is a breeze, and managing those rooms is also very easy. For me, this is imortant as I teach online, so when I put students in pairs, in these rooms, everything has to work smoothly.
What do you dislike about the product?
Some of the extra features can be a little confusing, such as setting up whiteboards. But honestly, I think this is just me not spending enough time in getting to know more about this feature.
What problems is the product solving and how is that benefiting you?
The Zoom Workplace allows me easily and securely to have online classes with groups of students that can then be paired in groups by putting them in rooms.


    Alessandro R.

One of the best online platforms

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
I like the flexibility to be able to create meetings, events, lessons, rooms, and debates, and additionally, the integration with the Google Workspace.
What do you dislike about the product?
The web version doesn't always work for the end user, but it's Perfect for the admin console.
What problems is the product solving and how is that benefiting you?
I was able to generate a conference for 250 listeners in a very easy way.


    Kamesh M.

Seamless communication with real time notification

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is a user-friendly video conferencing platform that’s widely popular for both personal and professional use. Its intuitive interface makes it easy for anyone to join or host meetings without technical difficulty. One of Zoom’s standout features is the Breakout Rooms, which allow hosts to split participants into smaller groups — perfect for interviews, workshops, and team collaborations. Zoom also excels in screen sharing, offering a smooth experience that enhances presentations, training sessions, and real-time collaboration. Combined with high-quality audio and video, it significantly boosts productivity and communication.
What do you dislike about the product?
I have been using Zoom Workplace from the last 3 years and had never found anything to be disliked.
What problems is the product solving and how is that benefiting you?
Zoom also excels in screen sharing, offering a smooth experience that enhances presentations, training sessions, and real-time collaboration. Combined with high-quality audio and video, it significantly boosts productivity and communication. It is a useful tool for increasing productivity because it has the following features:
- Easy to use interface
- Breakout rooms for group discussions
- Excellent audio and video quality
- Reliable screen sharing
- Great for team collaboration


    Mahima V.

best platform to connect

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is easy to use.
integration of AI-powered tools (AI Companion) baked into many features. meetings + chat + calendar/email + whiteboard + notes + productivity tools + workspace/room management. There are more productivity and workspace tools in addition to meetings.
i use it on a daily basis for my work.
i am happy with customer service they provide. every organization should implement this app, since its very easy to implement
What do you dislike about the product?
less tech-savvy users feel overwhelmed. It takes time to learn where everything is.
What problems is the product solving and how is that benefiting you?
i am able to connect with my global clients.
Conducting meetings becomes easy


    Robert M.

Zoom is my go to for meetings

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has been my go to meeting software for years, it is always easy to use and you can use it everywhere. It integrates with most everything so I use it pretty much every day.
What do you dislike about the product?
The only thing I don't like is the battle between web app and zoom workplace desktop. One calls the other just fine but there is a momentary battle for control as they switch and the web app is persistent rather than closing once the desktop takes over. Having the browser page close at desktop takeover would allow the presenter an ease of use in that the other tabs they have ready to present would be ready to present.
What problems is the product solving and how is that benefiting you?
Most of my business meetings happen on Zoom, occasionally someone will request Meet or their own (Upwork insists for example) but generally speaking, it's zoom. It solves my meeting place problem. Instead of having to drive 30 hour to my office downtown. I can set up on Zoom, out a background behind me and I'm in a professional environment in a business meeting. That simple.