Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy and reliable tool for meetings
What do you like best about the product?
Zoom makes online meetings simple and smooth. The video and audio quality are very clear, and it’s easy to schedule or join meetings.
As an IT admin, the automatic update is a very good feature
As an IT admin, the automatic update is a very good feature
What do you dislike about the product?
Sometimes it uses more internet bandwidth, and the free version has time limits. Also, occasional updates can interrupt usage
What problems is the product solving and how is that benefiting you?
We are using JumpCloud as our SSO. for integrating zoom to SSO is feels bit tuff,.
User provision and deprovision is good
User provision and deprovision is good
Zooming Ahead: How Zoom Keeps Me Connected
What do you like best about the product?
I have been using Zoom since 2020, and I almost use the platform every day. Zoom has quickly become an essential part of my communication and collaboration, both professionally and personally. It’s more than just a video conferencing platform, offering a suite of tools that brings my clients and teams together no matter where they’re based around the UK or beyond. For me, the biggest benefit lies in its simplicity, it’s intuitive to use, reliable, and works seamlessly across my devices, which are an Apple MacBook Pro, Apple iPhone and iPad. Whether I’m joining from my laptop, mobile, or even integrating with my calendar, Zoom ensures meetings happen smoothly without unnecessary friction.
What I like best about Zoom is the way it creates an inclusive and interactive environment. The video quality is consistently strong, the audio is clear, and the features such as breakout rooms, polls, and screen sharing make sessions engaging when I host or join meetings. It’s ideal for when I am running online workshops, team meetings, or one-to-one catch-ups with my clients. The chat function also adds value, allowing participants to share resources, links, or thoughts without interrupting the flow of the conversation, which is very useful when we are running a workshop and have lots of people on the call.
Installation is simple on all my devices; simply download the app and log in (after creating an account) and you are good to go!
I also like how easily Zoom integrates with other platforms I use daily. Scheduling through both my Outlook and Google Calendars is effortless, and the collaboration tools, such as whiteboards and annotations, add a layer of creativity to discussions. Additionally, the security features give me confidence that conversations remain private and secure.
Overall, Zoom stands out because it combines reliability with functionality, enabling more natural, human interactions online. It has become my go-to solution for connecting, collaborating, and staying productive wherever I am.
What I like best about Zoom is the way it creates an inclusive and interactive environment. The video quality is consistently strong, the audio is clear, and the features such as breakout rooms, polls, and screen sharing make sessions engaging when I host or join meetings. It’s ideal for when I am running online workshops, team meetings, or one-to-one catch-ups with my clients. The chat function also adds value, allowing participants to share resources, links, or thoughts without interrupting the flow of the conversation, which is very useful when we are running a workshop and have lots of people on the call.
Installation is simple on all my devices; simply download the app and log in (after creating an account) and you are good to go!
I also like how easily Zoom integrates with other platforms I use daily. Scheduling through both my Outlook and Google Calendars is effortless, and the collaboration tools, such as whiteboards and annotations, add a layer of creativity to discussions. Additionally, the security features give me confidence that conversations remain private and secure.
Overall, Zoom stands out because it combines reliability with functionality, enabling more natural, human interactions online. It has become my go-to solution for connecting, collaborating, and staying productive wherever I am.
What do you dislike about the product?
My biggest dislike is that Zoom and the frustrations I’ve experienced are with updates. The platform often requires downloads or patches at inconvenient times. While updates usually add useful features, they can occasionally interrupt the start of a meeting if not managed in advance.
That said, there isn't much to dislike, and it provides an excellent platform for my virtual collaboration needs.
That said, there isn't much to dislike, and it provides an excellent platform for my virtual collaboration needs.
What problems is the product solving and how is that benefiting you?
Zoom solves my accessibility issues of joining meetings. Whether I’m at my desk, on the move, in the car (parked up safely of course) or joining from home, I can connect with colleagues, clients, or partners instantly. This flexibility saves time, reduces travel costs, and ensures I’m not limited by geography when building relationships or getting work done. I also like the fact I can schedule calls with clients at a time that works for us both, and when we join the call we can see and hear each other, coupled with screen sharing, we can work on projects and get stuff done.
Straightforward way to video call with work or friends
What do you like best about the product?
Reasonably straightforward, I personally love the breakoutgroup feature where you can talk with individual groups. Great for collaboration
What do you dislike about the product?
The free plan has limited features,Needs powerful wifi connection slows down computer, drains battery.
What problems is the product solving and how is that benefiting you?
Features such as generated backgrounds can be glitchy, and the audio acts up, but there have been updates making it better, especially making the backgrounds less wearing on your computer in terms of data/wifi usage
Awesome experience for Group Meetings
What do you like best about the product?
Whiteboard and cooperative doc building helps a lot with most processes and our weekly meetings.
What do you dislike about the product?
If the meeting is big or someone does not have appropriate hardware, the meeting will take too much time.
What problems is the product solving and how is that benefiting you?
cooperative meetings and team work are best on this app.
Zoom Application Usage at Workplace
What do you like best about the product?
One of the best things about Zoom Workplace is its ease of use, making it simple for teams to adopt and navigate without a steep learning curve. It also boasts straightforward ease of implementation, allowing organizations to get up and running quickly. Customer support is reliable and responsive, helping to resolve issues promptly. The platform’s frequent use across teams speaks to its effectiveness and user satisfaction. Additionally, Zoom Workplace offers a robust number of features that cover everything from meetings and chat to file sharing, all designed to enhance productivity. Finally, its ease of integration with other popular tools ensures smooth workflows and helps keep all essential work in one place.
What do you dislike about the product?
While Zoom Workplace offers a comprehensive suite of collaboration tools, some users find it overwhelming due to its wide range of features, which can make navigation and usability challenging. Performance issues may arise on lower-end devices or slower internet connections, affecting the user experience. Additionally, the platform’s integrations don’t always cover every tool a company uses, potentially disrupting workflows. For teams transitioning from other systems, there can be a significant learning curve, and the overall cost of Zoom Workplace may be a concern for some organizations, especially when advanced features or add-ons are needed.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses key challenges businesses face with fragmented communication and disconnected collaboration tools by providing an all-in-one platform for meetings, messaging, file sharing, and integrations. This unified approach improves team connectivity and streamlines workflows, reducing the time spent switching between multiple applications. As a result, it enhances productivity, accelerates decision-making, and supports seamless collaboration across remote and hybrid teams. For our organization, this has translated into more efficient communication, better project alignment, and overall improved operational effectiveness.
Zoom at Work
What do you like best about the product?
Zoom Workplace offers seamless video conferencing, easy screen sharing, and reliable collaboration tools, making remote teamwork efficient and user-friendly. Its intuitive interface and integration with other productivity apps help streamline communication and boost productivity.
What do you dislike about the product?
Sometimes Zoom Workplace’s interface is occasionally cluttered, and managing large meetings can be challenging. Connectivity issues or audio/video lags may occur, and advanced features sometimes require additional licensing or setup.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems related to remote communication, collaboration, and team coordination. It enables virtual meetings, instant messaging, and file sharing, making it easier to connect with colleagues regardless of location. This benefits by saving travel time, increasing flexibility, and supporting efficient teamwork across different time zones and locations.
Great connection service in workplace environment
What do you like best about the product?
Zoom Workplace pulls everything you need into one space. Instead of bouncing between chat, video, phone, and docs, you can move smoothly through them inside a single platform. That makes it easier to stay connected with a team, keep track of conversations, and switch from a quick message to a live call without friction.
What do you dislike about the product?
I cannot think of any downside to Zoom. It's been working pretty fine for seamless workflow
What problems is the product solving and how is that benefiting you?
Zoom Workplace tackles tool overload, meeting inefficiencies, and the challenges of hybrid work by unifying video, chat, email, docs, and scheduling into one platform with AI support.
A reliable meeting tool
What do you like best about the product?
I like how simple the interface is which allows most people to join and use the tool easily.
What do you dislike about the product?
I don't like the limitations on recording.
What problems is the product solving and how is that benefiting you?
If i need to talk to agencies remotely, this is the tool that is most often used.
Good for short meetings
What do you like best about the product?
Zoom is a great option for shorter meetings with team members. You are able to collaborate online and share your screen when needed. It’s also helpful for break out sessions in longer meeting.
What do you dislike about the product?
If you don’t pay for the best subscription, you have a time limit on your meetings. Also if someone has created the meeting, they are the host and if something happens to them, the entire meeting ends.
What problems is the product solving and how is that benefiting you?
We are able to reach wider audiences because some people can’t use Microsoft teams. It’s better for larger groups.
Zoom Workplace Simplifies Communication Yet Demands High System Resources for Some Users
What do you like best about the product?
Zoom Workplace has been a convenient solution for daily communication and collaboration. It brings together video calls, messaging and file sharing in one space which helps reduce the need to switch between different apps. Zoom offers an intuitive and user-friendly interface which makes it easy for end users to access from any device and anywhere. We can schedule meetings and bring together many employers and employees across the globe. We can give training to the new joiners by sharing the screen. I use Zoom workplace daily in my remote work. It has been the best way for me to stay informed and connected with my team. It is an excellent product, amazing account management team and a great overall experience.
What do you dislike about the product?
I have been using Zoom Workplace from the last 5 years and have never found anything to be disliked. It has always been a great help.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides a collaboration and communication platform. It helps to schedule meetings and virtual calls. With the help of Zoom, users can create a new meeting, as well as join the meetings which were scheduled by other users. It also provides the feature of scheduling a meeting for an upcoming date or month. Under the meetings option, you can check upcoming meetings as well as past meetings to stay updated on them. It also has the option for chat in which users can communicate with each other in meeting as well as chat also, to share the files or for the discussion. It makes the process easy as the user doesn't have to go physically for the meeting which is far away better they can schedule a virtual call with zoom to enforce their work efficiently.
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