Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Invites and Navigation—A Flawless Experience
What do you like best about the product?
easy to invite others to zooms and east to navigate
What do you dislike about the product?
I do not dislike anything about zoom. It's great.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of not being able to meet with people in person due to where I live being so remote.
Seamless Integrations and Smart AI Features Make Calls Effortless
What do you like best about the product?
The best useful features for me are - 1. It's integration with different apps like google calendar and slack. This integration helps in scheduling calls very easily and also get a reminder before every call. 2. The new AI feature that gives transcript of the call. 3. Recording feature helps in keeping knowledge transfer sessions recorded, so I can refer it back whenever it is required.
What do you dislike about the product?
Nothing i can think of as of now. Maybe some more backgrounds can be added.
What problems is the product solving and how is that benefiting you?
The zome software is very easy to use that helps in scheduling calls very easily. Recording and screen sharing features also adds great value to the work.
Full of Features but Little bit Laggy
What do you like best about the product?
The various features that are in Zoom just fell me in love with it, and also the chats during meetings and when organizing a big meeting, then to switch off the mic and camera of participants.
What do you dislike about the product?
It's a little bit laggy, it may be because of my PC's processor, but I think it is not that much optimized because most of the other apps don't lag on my PC
What problems is the product solving and how is that benefiting you?
It helps me in doing meetings easily and also the various amount of features in just 1 app just blown my mind
Best tool for online education purpose
What do you like best about the product?
Zoom is the best online video conferencing tool for online education. It feels like a classroom with useful tools like whiteboards, screen sharing and one can also share slides, pdfs and videos. For teachers and educators zoom is perfect.
What do you dislike about the product?
The only problem is the 40 minute limit on group meetings in the free version.
What problems is the product solving and how is that benefiting you?
Interacting with students and fellow members is always problematic. With Zoom's tools like whiteboards, screen sharing and annotations group interactions gets better.
Effortless Integration and Use—Zoom Sets the Standard for Meetings
What do you like best about the product?
Frequence of Use, Easy of Integration, and Easy of use
What do you dislike about the product?
For me Zoom is the best application I have used for meetings and web conferencing.
What problems is the product solving and how is that benefiting you?
I am a remote worker, for me Zoom is the best software so far I have used to manage my work remote via the sessions. I setup zoom sessions every once in a while to make sure all my students and clients are in the right direction.
Intuitive, Interactive Platform Perfect for Teaching and Team Collaboration
What do you like best about the product?
We have everything we need to teach classes and collaborate effectively as a team. Additionally, the platform is very interactive and intuitive. I also like the integration with MIRO and other teaching and remote teams tools. The installation and actuallization is the most simple i've ever seen.
What do you dislike about the product?
I find it frustrating that the chat from meetings does not persist automatically. At the very least, it would be helpful if the chat history from periodically meetings was saved.
What problems is the product solving and how is that benefiting you?
I am able to teach large groups just as comfortably as if I were in the same room with them. I can split them into smaller groups, work with each group, and do so with a high level of reliability. I can program all the classes and receive usefull notifications about them, to me and other teachers who work with me.
Generous Free Meeting Time and All the Features We Need
What do you like best about the product?
It gives 40 minutes free meeting time which is very useful for my team.
What do you dislike about the product?
There isn’t anything I dislike about it. The product offers all the features necessary to help a business grow.
What problems is the product solving and how is that benefiting you?
It is helping me creating my own contents in form of video and also hepls me in stay connected to my remote teams
Effortless Communication and Seamless Meetings
What do you like best about the product?
This tool really simplifies the process of connecting with colleagues, making communication much more straightforward.
What do you dislike about the product?
There’s nothing to complain about—it has been a seamless process for every meeting.
What problems is the product solving and how is that benefiting you?
The challenge of staying connected from anywhere in the world is significant.
Strong Video Conferencing and Collaboration Tool But Can Be Overwhelming for New Users
What do you like best about the product?
The seamless integration of video conferencing with team chat and collaboration tools makes Zoom Workplace incredibly efficient. The video quality is consistently reliable, even with poor internet connections, and the interface is intuitive enough that new team members can jump in without training. I particularly appreciate the AI Companion features for meeting summaries and the ability to quickly switch between different communication modes - video, chat, or phone - all within one platform.
What do you dislike about the product?
The platform can feel overwhelming with so many features packed into one interface. The search functionality across chat and files could be more robust, and occasionally, the notifications can be excessive when you're part of multiple channels and ongoing meetings. The mobile app, while functional, doesn't offer the same smooth experience as the desktop version for more complex tasks.
What problems is the product solving and how is that benefiting you?
Zoom Workplace consolidates our communication tools into a single platform, eliminating the need to switch between multiple apps for video calls, instant messaging, and file sharing. This has significantly reduced context-switching and improved team productivity. The persistent chat rooms keep conversations organized by project, and the meeting recordings with AI-generated summaries ensure that team members who couldn't attend live can catch up quickly. This has been especially valuable for our distributed team across different time zones.
Essential for Coaching: Affordable, Simple, and Reliable with Great Reminders
What do you like best about the product?
As a coaching teacher, I have been using Zoom Workplace for over five years, starting during the COVID lockdown. Since then, I have not switched to any other platform for video streaming. I appreciate their affordable pricing and the simplicity of managing meetings, which makes organizing and shortlisting sessions much easier. The reminder feature is especially useful and is the one I rely on the most. It is reliable and easy to onboard.
What do you dislike about the product?
I don't have any particular dislikes about the workplace myself. However, I have noticed that many small tuition teachers are unable to extend their meeting time when using the free tier. While this limitation is understandable, offering a bit more time to free users could be beneficial. Otherwise, these users often switch to other free platforms like Google Meet, which can prevent them from experiencing or even discovering the additional features that Zoom offers.
What problems is the product solving and how is that benefiting you?
Zoom has addressed and continues to address the challenge of easy onboarding for video streaming and virtual classrooms. As a tuition teacher, I would recommend this application to my colleagues who face similar difficulties when teaching multiple students at once. (Just a reminder about the new participant limit.) The simple call-to-action is very effective—you just click the invite link and it allows you to join the Zoom meeting. Alternatively, you can use a code, which is both reliable and proven to be secure.
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