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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tonya L.

Zoom Rocks!!

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to control what is seen by others in the meeting. I like the ability, as the host, to mute all persons in the meeting
What do you dislike about the product?
There is nothing that i dislike about Zoom Workplace
What problems is the product solving and how is that benefiting you?
Connectedness with team members who are remote


    Okoye F.

Smooth Setup and Impeccable Meeting Management

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to schedule meetings in Zoom Workplace as it enhances productivity and organization. The app offers clear video and audio during calls, enriching my meeting experience. It's an impressive combination of features, making it a very lovely app overall.
What do you dislike about the product?
I don't dislike anything
What problems is the product solving and how is that benefiting you?
I find the product facilitates scheduling meetings effortlessly and offers clear video and audio, making it a lovely app for communication.


    Financial Services

Best Video Call & Meeting Platform!

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Extremely user friendly, easy to navigate, integrates with Google Calendar and shows times to schedule in the app on iOS.
What do you dislike about the product?
Sometimes opens up and logs me out, can show notifications when there aren't really there or are just showing that the call you were just on happened/ended and who was there.
What problems is the product solving and how is that benefiting you?
Setting up virtual meetings and video calls with internal & external stakeholders, enabling screen recording and allowing for easy access to recordings for later review and collaborative work.


    Hurmuz C.

zoom worplace

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
It s a very useffull application, you can make projects on large distance.
What do you dislike about the product?
When sometimes blocks when the internet connection can be low.
What problems is the product solving and how is that benefiting you?
It s not solving a specific probl, but helps a lot at live conferences and written ones.


    EMMANUELLA A.

User-Friendly, Secure, but Pricey for Startups

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom's user-friendly nature, making it easy to manage and control. Its ability to facilitate meetings across borders is invaluable for a startup like mine where physical spaces are costly. I love the recording feature, which allows sharing for those who miss meetings. The security features give me control over who participates and records, protecting against scams.
What do you dislike about the product?
I find the cost of Zoom Workplace to be quite high, which makes it sometimes challenging for me as a young entrepreneur and a startup to utilize it as frequently as I would like. While Zoom is excellent, the expense can be a barrier. It would be really beneficial if there could be adjustments made to the pricing, such as offering more affordable plans or promotional deals specifically targeted at startups, schools, or groups.
What problems is the product solving and how is that benefiting you?
Zoom eliminates the cost and need for physical meeting spaces, enabling cross-border connections. Its user-friendly interface and recording features allow easy meeting management and accessibility for absentees.


    Information Technology and Services

Reliable and User-Friendly Collaboration Platform

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
The best part of Zoom Workplace is its intuitive interface—joining meetings, sharing screens, and collaborating with colleagues is straightforward and requires little training, making implementation quick and hassle-free for new users and teams. I use Zoom Workplace frequently, often multiple times a day, which speaks to its reliability and convenience for ongoing communication. The platform offers a wide range of features, including breakout rooms, chat, and easy calendar integration, which help streamline communication and project management. Frequent updates and improvements show that Zoom is responsive to user feedback, and the mobile app makes it convenient to stay connected on the go.
What do you dislike about the product?
While Zoom Workplace is generally effective, there are some drawbacks. Occasionally, audio or video quality can suffer due to network issues, which disrupts the flow of meetings. Setting up advanced features, such as webinars or integrations with third-party apps, can be complicated and may require additional support. Some premium features are only available on higher-tier plans, which can be limiting for smaller organizations. Notifications can become overwhelming if not managed properly, and customer support response times may be slow during busy periods.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote collaboration and communication challenges by making it easy to connect with colleagues, share information, and hold productive meetings from anywhere. This helps me stay efficient, organized, and engaged with my team, no matter where we’re working. The platform’s reliable features, like screen sharing and integrated chat, streamline our workflow and reduce the need for lengthy email exchanges.


    Wendy Lovely D.

Zoom is good for online classes and reconnecting with friends

  • September 06, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use and very efficient,especially for school.
What do you dislike about the product?
Not many people know about it,which can be a hustle at first to reconnect with friends.
What problems is the product solving and how is that benefiting you?
I can talk to my colleagues better.


    Dhara S.

Is Zoom still worth it? My Honest Take!

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Integrated Video + Chat + Whiteboard everything’s in one place. No hopping between apps. Persistent messaging organised by projects or topics keeps conversations focused. Plays nicely with tools like microsoft and google, so your workflow stays uninterrupted. Automatically generates concise summaries and action items after meetings, so no one has to play note-taker.
What do you dislike about the product?
Zoom is a powerful tool but like any platform, it has its quirks and limitations.
Zoom booming and data storage and access.
What problems is the product solving and how is that benefiting you?
I feel there are 3 major problems solved :

Problem 1 : Fragmented Communication Tools
Solution : Zoom workplace brings together video conferencing, team chat, whiteboards and calendar scheduling into one unified platform.

Problem 2 : Remote collaboration Challenges
Solution : Features like remote screen control, persistent chat channels, and collaborative whiteboards make virtual teamwork smoother.

Problem 3 : Time management and Scheduling conflicts
Solution : Smart calendar integration and multi-user hosting options allow simultaneous meetings and better scheduling.


    Nayana N.

The Best Choice for Remote Teams

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Users love Zoom for being reliable, easy, and versatile—whether for team collaboration, classrooms, or professional events. It stands out for its clarity, simplicity, and ability to bring everything into one platform.
What do you dislike about the product?
Best choice, No dislikes as iam working with zoom from past 7years of my career
What problems is the product solving and how is that benefiting you?
Socializing and make more easy


    Tuli D.

Integrated Collaboration Tool

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom is the kind of features it has in it's Video feature. You get ample number of options to enhance the video quality and the the avatar feature is really funny when playing virtual games with the team. The new AI integration has made it even better.
The customer support is also very good!
What do you dislike about the product?
I guess rather than having all the options like- chat, meetings, Docs etc, at the top, if Zoom can place them on the left it would be lot easier for users to navigate from one option to another.
Another thing i find sometimes messy is the left hand option section once you click on Teams Chat like @mentions, channels etc.
What problems is the product solving and how is that benefiting you?
We would have separate platforms to execute training, collaborate and communicate, but with everything in one platform, learner experience is simpler, and we removed administrative burden instead of having to navigate multiple platforms.
Using interactive features like polls, whiteboards, and AI-generated recaps are ensuring the learners are engaged during the session and afterwards. We have seen increased completion rates and the speed at which, learners apply job skills.