Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom, as a platform, has various features
What do you like best about the product?
Zoom Workplace is favored for its ease of use, reliable video and audio quality, and features like screen sharing and chat.
What do you dislike about the product?
While Zoom Workplace is a popular communication tool, some common dislikes include frequent connection issues leading to audio and video lag, dropped calls, and screen freezing, especially in areas with poor internet connectivity.
What problems is the product solving and how is that benefiting you?
It streamlines workflows, enhances productivity, and improves employee engagement through features like integrated meetings, chat, phone, whiteboard.
Reliable and easy-to-use tool for online meetings – Zoom Workplace
What do you like best about the product?
I use Zoom Workplace for online meetings and collaboration with my colleagues, and I am very satisfied with its functionality. The platform is easy to use, with clear and stable video and audio calls. I especially like that it allows screen sharing and real-time teamwork, which significantly facilitates remote communication. Also, the application is available on multiple devices, allowing me to stay connected even when I’m away from my computer.
What do you dislike about the product?
Sometimes there are brief signal interruptions or reductions in video call quality, especially when the internet connection is weak. Also, the free version has a limited meeting duration, which can restrict longer conversations without a paid subscription.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of effective remote communication and collaboration. It allows me and my colleagues to hold meetings and work together in real time, even when we are not physically in the same place. This helps us stay connected, share ideas quickly, and complete tasks efficiently without the need to travel or meet in person. The platform’s reliability and ease of use reduce technical difficulties, making remote work smoother and more productive for me.
Most reliable Video conferencing Platform ever built
What do you like best about the product?
I really like how reliable Zoom is for meetings and webinars. The video and audio quality are very clear, even with larger groups. It’s easy to make or join a meeting, and I like that it works the same across desktop and on phone too.
What do you dislike about the product?
Occasionally it takes a few seconds to connect when the net is slow, and some of the advanced settings are very hidden, and you need to dig deep into it, but nothing major.
What problems is the product solving and how is that benefiting you?
Zoom really helps us align the meeting in shortest time possible, with internal and external teams, regardless of location. It helps us run virtual meetings and events in a seamless way and saves time compared to arranging in person meetings, It is very convenient and easy to use.
"Zoom Workplace: Future of Meetings"
What do you like best about the product?
Strong End to End Encryption and compliance with Major HIPAA Standards
What do you dislike about the product?
Performance issues, it is completely reliable on High stable internet
What problems is the product solving and how is that benefiting you?
Automatic AI meeting schedules, Supports Small and Large Deployments
Zoom: Quite easy to operate.
What do you like best about the product?
It's intuative and fast. I've never had any issues with zoom.
What do you dislike about the product?
So far there isn't anything to dislike about zoom after about a year of using it.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to connect to my favorite services and classrooms.
Zoom For OB/Support
What do you like best about the product?
Getting option to create a multiple rooms and many customers can be in one room. easy to navigate and great for customer support option.
What do you dislike about the product?
Nothing as of now all the feature is working great
What problems is the product solving and how is that benefiting you?
Sharing screen and then easy to navigate use annotate option to follow the troubleshooting steps
Very useful
What do you like best about the product?
I like Zoom Workplace about the same as other virtual meeting options. It's relatively easy to use. It tends to have fewer issues with audio/video than Google Meet, and it's definitely a lot better than Teams.
Disclaimer: I'm leaving this review because I received an offer through Upwork to get a gift card for leaving a product review. I chose Zoom Workplace because I use it most often out of the products listed to review.
Disclaimer: I'm leaving this review because I received an offer through Upwork to get a gift card for leaving a product review. I chose Zoom Workplace because I use it most often out of the products listed to review.
What do you dislike about the product?
I don't love that it doesn't work nearly as well in the browser. If the app needs updating it can be annoying.
What problems is the product solving and how is that benefiting you?
We just use it for meetings both internally and with clients
Zoom Meeting
What do you like best about the product?
Zoom is one of the best online workplace.
What do you dislike about the product?
Sometimes call gets disconnected while working and faced technical issues too.
What problems is the product solving and how is that benefiting you?
It has helped me a lot in my college time for online classes and also helped me a lot for attending online course.
Clean, Efficient, and Keeps Us on Track
What do you like best about the product?
Honestly, the best part is how smooth the transition is from chatting with someone to jumping into a call or huddle. It feels natural and cuts down on the time we waste switching tools or scheduling things. Also, the shared spaces make ongoing projects easier to manage.
What do you dislike about the product?
Sometimes it feels a bit heavy — like it’s trying to do everything at once. It runs fine, but on slower machines or when I’m multitasking, it can lag a bit. Also, a few features feel buried in menus when they should be easier to access.
What problems is the product solving and how is that benefiting you?
The biggest benefit has been how it simplifies remote collaboration. Our team is spread across time zones, and Zoom Workplace helps us stay in sync without constant check-ins. With the shared boards and chat history, everyone stays in the loop, even if they miss a live meeting.
A Reliable Hub for Daily Team Collaboration
What do you like best about the product?
I really like how everything is integrated into one place — meetings, chat, whiteboards, even file sharing. It’s way easier to stay organized without having to bounce between different apps all day. The interface is clean and intuitive, so it didn’t take long for the whole team to get comfortable.
What do you dislike about the product?
The notifications can get overwhelming, especially if you’re part of multiple channels or teams. I’ve had to tweak the settings a few times to avoid getting distracted. It’d be nice if there were smarter defaults or more granular control right off the bat.
What problems is the product solving and how is that benefiting you?
It’s helped cut down on the chaos of using multiple tools for communication, meetings, and project updates. Before Zoom Workplace, we were juggling email, Slack, and separate video platforms — things would slip through the cracks. Now, everything’s in one place, so we move faster and communicate more clearly.
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