Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable and Feature-Rich Platform for Daily Collaboration
What do you like best about the product?
The best thing about Zoom Workplace is how seamlessly it combines video conferencing, chat, whiteboards, and file sharing all in one platform. The video and audio quality are consistently good, even with large meetings. I also like the breakout rooms and webinar features, which are super useful for both internal and external sessions. The UI is clean and easy to navigate, and it doesn’t require a lot of onboarding time for new users.
What do you dislike about the product?
One downside is that it can be a bit resource-heavy, especially on older devices, which sometimes leads to performance issues. Also, some advanced admin settings aren’t as intuitive as they could be, and you need to dig through a lot of options to find the right configurations. The chat and file-sharing features, while useful, still don’t feel as strong or flexible as dedicated messaging tools like Slack or Teams.
What problems is the product solving and how is that benefiting you?
As a daily Zoom user, it solves a lot of the typical communication issues that come up in a remote or hybrid work setup. It makes it really easy to hop on quick video calls, share screens, and stay in sync with my team no matter where we’re working from. I use it not just for scheduled meetings, but also for impromptu catch-ups, brainstorming sessions with the whiteboard, and sharing updates over chat. Having everything in one place saves time and keeps things organized. It’s reliable, simple to use, and has become a key part of how I get work done every day.
Good
What do you like best about the product?
I use it daily, its easy to share my screen, integrate backgrounds and simple for others to join. I like that you have a personal link to share with others or can generate one offs.
What do you dislike about the product?
Sometimes i crashes or makes my presentations lag a bit
What problems is the product solving and how is that benefiting you?
its a well known platform so easy to get people to join by jsut sending a link. it also integrates into email platforms so can generate links this way into calendar invites and sync with calendars
Zoom's Great Features
What do you like best about the product?
Zoom Workplace is great for any employee looking to access a video call for a meeting.
What do you dislike about the product?
The user interface for Zoom Workplace could use a overhaul.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve video meeting problems.
Zoom Workplace : Team collaboration tool.
What do you like best about the product?
Zoom Rooms and the ability to integrate with physical meeting spaces make it super flexible for hybrid teams. You can have people dialing in from home while others are in the office, and everything works as if everyone is in the same room. The video quality and sound are just top-notch.
The platform is so easy to navigate. Whether you're setting up a quick chat, scheduling a meeting, or jumping into a webinar, everything feels streamlined and intuitive.
Zoom workplace implementation is also very easy and quick.
The platform is so easy to navigate. Whether you're setting up a quick chat, scheduling a meeting, or jumping into a webinar, everything feels streamlined and intuitive.
Zoom workplace implementation is also very easy and quick.
What do you dislike about the product?
Zoom's pricing structure can feel a bit confusing, especially when you start looking at add-ons or premium features. You may need to upgrade to a more expensive plan for things like large meetings, webinars, cloud storage, or even more participants.
While Zoom is easy to use for basic meetings, the interface can get a bit cluttered when you're working with multiple tools and features. Between the chat, screen share, meeting settings, and participant list, it can sometimes feel like there’s just too much going on.
While Zoom is easy to use for basic meetings, the interface can get a bit cluttered when you're working with multiple tools and features. Between the chat, screen share, meeting settings, and participant list, it can sometimes feel like there’s just too much going on.
What problems is the product solving and how is that benefiting you?
1. Geographic Barriers:Zoom breaks down geographical limitations by providing an easy-to-use platform for remote meetings. Whether you’re working from home, a cafe, or a different country, Zoom enables you to attend meetings just as if you were in the room.
2.Remote Collaboration Challenges:Zoom allows team members to share screens, present information, and collaborate on documents or ideas in a more dynamic, interactive way. Features like whiteboards and breakout rooms take collaboration to the next level.
2.Remote Collaboration Challenges:Zoom allows team members to share screens, present information, and collaborate on documents or ideas in a more dynamic, interactive way. Features like whiteboards and breakout rooms take collaboration to the next level.
Reliable and Feature-Packed for Daily Collaboration
What do you like best about the product?
Zoom Workplace offers incredibly clear video and audio quality, even with low bandwidth. I like how everything—meetings, chat, whiteboards, and document collaboration—is all in one place. The interface is simple and intuitive, so I can focus on my work instead of figuring out the software. Scheduling and joining meetings is effortless, and the integration with calendars and third-party apps makes daily workflow smooth.
What do you dislike about the product?
While Zoom Workplace is powerful, it can use a lot of system resources during long video meetings, which sometimes affects performance on older devices. The number of features can feel overwhelming for new users, and some advanced tools require extra setup or training. Occasional connectivity drops can happen in low-network areas, though the platform usually recovers quickly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of connecting teams across different locations by bringing video meetings, chat, whiteboards, and file collaboration into one platform. It reduces the need for multiple separate tools, which saves both time and cost. For me, it has made remote work much smoother—scheduling is simple, communication is instant, and team projects can move forward without delays. It also improves productivity because everything we need is in one workspace.
More than just meetings now
What do you like best about the product?
The fact that everything is in one app now is what I like best. It's not just for meetings anymore, you've got phone calls, a whiteboard, and calendar all together. It just makes things so much smoother. I don't have to switch between different apps all day long, which is a huge win for productivity. Plus, the AI companion is pretty helpful for catching me up on what I missed in a chat or a meeting I was late to. It just feels like a more complete workspace.
What do you dislike about the product?
The one thing that bugs me is the push to use all the new features. It's like, I know Zoom is more than just meetings now, but sometimes I just need to jump on a quick call and the app feels a bit heavier and more complex than it used to be. It can be a little clunky to navigate if you're not using all the extra stuff. Also, sometimes the updates happen right before a meeting starts which is super annoying. It’s not a dealbreaker, but it’s definitely a change from the old, simple Zoom.
What problems is the product solving and how is that benefiting you?
Centralized space for all the meeting. Screen recordings and the AI companion is a huge part of that too. It gives me a quick summary of a meeting I missed or a long chat thread, so I can get up to speed without bothering someone else. It's a major time-saver and just makes the whole workday feel less cluttered.
A great app for business meetings
What do you like best about the product?
One of the most innovative features of Zoom Workplace is the AI assistant, which is very versatile. Even during meetings, it helps me take notes so that I can concentrate fully on the meeting.
What do you dislike about the product?
Normally, Zoom Workplace works perfectly; there are few occasions when things like the video freezing or not playing occur. However, it can be resolved by exiting and re-entering.
What problems is the product solving and how is that benefiting you?
Thanks to Zoom Workplace, communication with our clients or coworkers remotely has become much easier and more dynamic, thanks to the integration it allows with different calendars or applications. It is a great help when scheduling various meetings.
Amazing experience
What do you like best about the product?
I like that Zoom Workplace makes it easy to talk, meet, and work together from anywhere. It has clear video, good sound, and tools like chat and file sharing that help teams stay connected.
What do you dislike about the product?
It needs good internet, and some features are hard for new users.
It can lag with slow internet, and some tools are tricky to use.
It can lag with slow internet, and some tools are tricky to use.
What problems is the product solving and how is that benefiting you?
It helps people work and meet together even if they are in different places, saving time.
"Zoom: Connecting Teams Anywhere, Anytime"
What do you like best about the product?
I like that Zoom Workplace makes it easy to join meetings, share my screen, and stay connected with my team without any technical hassle.
What do you dislike about the product?
Sometimes the audio or video quality drops if the internet connection isn’t stable, which can interrupt the flow of the meeting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me connect with my team and clients from anywhere, making meetings, presentations, and collaborations quick and convenient. It saves travel time, keeps communication organized in one platform, and makes it easier to share ideas and documents in real time.
Perfect app for All the office meetings
What do you like best about the product?
One of the best features is that you can easily switch from PC to phone with just one click, without interrupting the meeting. It helps in daily meetings with a specific calendar and meeting reminder, whether office meetings or my online college classes. Multi-device integration and implementation, for example, Android and IOS work seamlessly without any issues. Customer support is also amazing; they work almost around the clock, it seems. Their live animations have increased the frequency of using the Zoom application.
What do you dislike about the product?
It takes a huge amount of storage space on mobile and PC. Phone storage is limited. I hope they can come up with a lighter version.
What problems is the product solving and how is that benefiting you?
It helps in schduling my meetings and making sure my online classes are not classing on the same day and time.
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