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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Raman M.

Highly Collaborative with a Useful AI Companion and Handy Breakout Rooms

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
It is quite colleborative. AI companian feature is very useful. Breakout rooms are very hands. Interface is way ahwag than gmeet.
What do you dislike about the product?
Virtual background feature can be improved a bit. Other than it, everything is pretty solid.
What problems is the product solving and how is that benefiting you?
We are using it to colleborate for virtual meetings


    Cristóbal M.

Easy and Intuitive, Perfect for Storage

  • January 25, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is easy to use, intuitive, and simple. Additionally, I value that the storage is efficient and that it is a place where I can have all my videos. I also appreciate that the initial setup experience was very easy and very intuitive.
What do you dislike about the product?
Nothing in particular
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to save and store the calls I have with clients. It solves the storage issue, providing a place where I have all my videos.


    Jashanpreet S.

Great Video, Audio Quality with Easy Setup

  • January 25, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be a great initiative for providing a good face-to-face meeting experience. I really like the good video and audio quality, which mostly works without buffering and latency. The stability of the platform is also something I appreciate. The initial setup was easy too.
What do you dislike about the product?
Some features like background filters could be improved. I'd like them to use AI to make it look more real.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to avoid traveling for face-to-face meetings. It provides great video and audio quality with no buffering or latency.


    Pedro S.

Effortless Remote Collaboration with Zoom Workplace

  • January 24, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy Zoom Workplace is to use and how stable the video and audio quality are. Screen sharing and recording meetings are very helpful for work and studies. These features save me time and make remote collaboration easier. Screen sharing helps explain ideas clearly, and recording meetings lets me review important information later. The stable quality makes communication more effective. The initial setup was very easy and quick.
What do you dislike about the product?
Sometimes the app uses a lot of system resources, and the free version has time limits. It could also improve integration with other tools and reduce background noise automatically. It would be great to have deeper integrations with tools like Google Workspace and Microsoft Teams, and more customizable noise reduction settings. Better AI-based background noise filtering would also improve the user experience.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration issues for remote work and study. It enables virtual meetings, screen sharing, real-time collaboration, and reduces in-person meetings, saving time and boosting productivity.


    Carl Russel M.

Game-Changer for Virtual Meetings

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
What I like about Zoom Workplace is that it's very easy to understand and use, especially when compared to MS Teams or Google Meet. Unlike those platforms, Zoom Workplace allows holding a meeting with a large number of participants beyond just 50. This limit is quite impressive based on our experience. Additionally, presenting without showing the presenter's view is a feature I find very helpful as a presenter.
What do you dislike about the product?
I think it can improve more with a feature that alerts with a sound whenever we have a meeting, like an alarm clock saying, 'Hey, there's a meeting.' Something like that, that will just snooze from time to time.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect instantly while working remotely, facilitating communication and planning to achieve team goals. It helps to connect with people even if they are far away.


    Nagendra S.

Stable Communication with Room for Improvement

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for global meetings and webinars, and it provides stable video and audio communication, making remote meetings and collaboration easy across timezones. I find features like recording and screen sharing helpful for productive discussions. The interface is intuitive, making scheduling and joining meetings fast, and the screen sharing and recording features are all the best.
What do you dislike about the product?
Sometimes, the video quality drops on low bandwidth. Some advanced features can be confusing for new users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides stable video and audio communication, making remote meetings and collaboration easy across time zones. Features like recording and screen sharing aid in productive discussions.


    Kaitlin N.

Effortless Team Collaboration with AI-Powered Meetings

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is easy to use with an easy interface. I also value the AI overview notetaker in meetings as a helpful feature.
What do you dislike about the product?
I do think their notification process doesn't stand out as much as, like, its competitor Microsoft Teams. You can enable notifications to be, you know, sticky, but, in general, it doesn't do as good of a job.
What problems is the product solving and how is that benefiting you?
Zoom Workplace simplifies team collaboration and helps our recruiting team with candidate calls and tracking everything in one system.


    Austen G.

Works Great for Connecting with Coworkers and Friends

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
Connecting with work people and friends it’s solid
What do you dislike about the product?
Nothing honestly it works great it withs good
What problems is the product solving and how is that benefiting you?
Connecting with work people and friends


    Ganesh G.

Zoom Workplace: Ideal for Large Classrooms, But Pricey

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I really like Zoom Workplace for its ability to handle longer duration calls with better audio and video quality compared to Google Meet. It scales efficiently to support multiple users, even for large classes with more than ninety or a hundred participants. The control over chat messages is pretty comprehensive, allowing for public, private, and broadcast messaging, which is important for managing group interactions. Plus, it’s great that I can use Zoom Workplace on any device, be it an iPad, Android, iPhone, or desktop, without worrying about losing quality or control.
What do you dislike about the product?
It's good for small teams, but it gets a little bit costly for bigger team sizes. There's also room for improvement in the browser-based environment, where the quality, degree of controls, and stability feel a little bit flaky compared to the desktop apps.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for teaching sessions with large classes over 90 students. It supports longer calls, offers better audio and video quality than alternatives, and scales well for over 100 participants.


    Lanette V.

Clear Calls Even with Basic Speakers and Mic

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I don't have the best speakers or mic but never have an issue on calls with others hearing me. I would mostly get invites and click right into the meeting and was a little nervous about setting up my own meeting for others to join. It is very easy and straightforward. Not complicated at all and was quick to do. It has now become a norm and is easier and more efficient than a phone call. Screen share is a necessity with meetings and so easy to switch users sharing screens.
What do you dislike about the product?
I haven't had any issues yet. We use it weekly and sometimes daily. It's like picking up a phone now.
What problems is the product solving and how is that benefiting you?
Collaborations are quick and easy to get everyone together without commuting and the ability to share notes and ideas in real time vs emails or trying to explain a visual over the phone. It's as effective as a personal meeting but with so much more convenience for everyone's busy day.