Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Makes meetings and webinars easy
What do you like best about the product?
I like how reliable it is. I never have to worry about a meeting dropping or people struggling to join. Screen sharing is easy, and I like being able to record calls for later. It also handles big calls and webinars without any hiccups.
What do you dislike about the product?
Sometimes it feels like there are too many buttons or new features popping up. The chat is okay but not my favorite for sharing files or links, especially during busy calls. Updates sometimes pop up right before a meeting, which can be annoying if I’m in a rush.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy for our team to stay connected and get work done together, no matter where we are. We use it daily for meetings, quick chats, and sharing files. It keeps communication simple and helps us feel more like a team, even when we’re working remotely.
Great App
What do you like best about the product?
I appreciate that you can connect with multiple people simultaneously for a video conference or a one-on-one call, which really helps in accomplishing tasks efficiently. From my own experience, using video call platforms allows for seamless collaboration with those who are too far away to meet in person.
What do you dislike about the product?
There have been issues with dropped audio during meetings. Additionally, when several participants are logged in at the same time, the system often reports low bandwidth detected, which affects the call quality.
What problems is the product solving and how is that benefiting you?
This solution has saved us a significant amount of time during our travels, as we no longer need to go far or travel at all to connect with customers or clients. It allows us to physically demonstrate and interact, making it possible to show and see things directly, rather than just trying to explain without any visuals.
One great software to connect with people
What do you like best about the product?
Zoom workplace is very easy to use and understand even as a first time use. The features of how we connect with people even though remote, the mails, recording and clarity is really good. The search feature for chats, meeting transcript and whiteboards is very good. Whenever we have faced any issue, the support team has always been very helpful. We use zoom workplace everyday. The implementation and integration was very very smooth.
What do you dislike about the product?
Nothing for now. Really enjoy using the software.
What problems is the product solving and how is that benefiting you?
The way it has been built for all users, so easy to use and understand is very good. It helps to connect with people anywhere and everywhere at any given time.
Zoom works
What do you like best about the product?
it has some excellent features for power and collaboration
What do you dislike about the product?
it can have updates that need work often
What problems is the product solving and how is that benefiting you?
being able to collaborate via video conferencing
Meeting tool
What do you like best about the product?
We can add n numbers of people for video or chat conferencing. Also files can be transferred easily. We daily use zoom workplace for different meetings with client and managers. Infact we can schdule the meeting for future and everything can be managed automatically
What do you dislike about the product?
It requires strong internet connection, if your connectivity is weak you will get dropped from call automatically .
What problems is the product solving and how is that benefiting you?
While we are in meeting, maintaing proper notes is a task so zoom does this for us. Notes are maintained properly. We can set reminder mail before meeting starts so that we cannot forget it.
Seamless collaboration and meetings all in one place
What do you like best about the product?
Zoom Workplace makes it incredibly easy to manage video meetings, team chats, and whiteboards from one dashboard. The interface is intuitive, the video quality is consistently great, and the meeting scheduling integration with calendars works flawlessly. It’s smooth even for large team meetings and webinars, and the AI companion features help summarize discussions efficiently.
What do you dislike about the product?
Sometimes switching between different modules like Whiteboard, Chat, and Calendar takes a few extra clicks. The desktop app can feel heavy on slower systems, especially when multiple features are running at once.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps our team stay connected across offices and time zones. We use it for daily stand-ups, client calls, and quick internal huddles — all from one platform. The integrated chat, calendar, and whiteboard features make collaboration faster without switching between multiple apps. It’s reduced meeting friction and improved communication flow, especially for remote and hybrid teams.
A Seamless Hub for Hybrid Collaboration
What do you like best about the product?
In one coherent interface, Zoom Work integrates meetings, chat, drawing boards, and scheduling so that users can make full use of hybrid.
It has expanded from simple video calls to projects staying on, talking about and doing different things all inside one start-up. Buy what you need, when you need it is the vision for tools in new streamlined digital applications.
It has expanded from simple video calls to projects staying on, talking about and doing different things all inside one start-up. Buy what you need, when you need it is the vision for tools in new streamlined digital applications.
What do you dislike about the product?
When midrange laptops or long calls are used together with other media (such as Whiteboard, AI Companion and simultaneous live transcription), it can make running the function mess with resource consumption.
What problems is the product solving and how is that benefiting you?
It integrates recurring themes in communication and workflows from the internet era by bringing together everything 'in one space': meetings, chat and collaboration, file sharing and brainstorming. That saves both office and remote workers time and helps to reduce friction between teams meeting digitally on screen or in person. Until now, the only advantage of doing this is easier shifting from interaction to communal wandering around by enabling video meetings. Meeting efficiency is improved by adding transcription, summaries, and speech recognition so that there's more time for decision-making. In short, Zoom Workplace simply makes things more convenient for routine collaboration throughout the day.
Zoom Workpalce
What do you like best about the product?
The good thing about Zoom workplace is that I can create meetings on Google and sync with my Zoom, and from Zoom it syncs with my calendar as well for ease of use.
The whole process of using it is very simple as well.
The whole process of using it is very simple as well.
What do you dislike about the product?
So far the experience has been great, just that on mobile devices I cant select which microphone I'm using.
What problems is the product solving and how is that benefiting you?
Having meetings with overseas partners and WFH colleauges
Zoom Workplace Improved Team Coordination
What do you like best about the product?
Since we started using Zoom Workplace, the way I work as a team has completely changed. Before, we relied on several different applications to communicate, coordinate meetings, and share documents, which made everything a bit chaotic. With Zoom Workplace, we now have everything centralized in one place. The seamless integration between video calls, chat, and collaboration tools allows me to jump from a written conversation to a meeting with a single click, and any files or notes we share are saved in the same space. Additionally, AI features like automatic meeting summaries and task generation have saved me a ton of time, especially when I can't attend every call.
What do you dislike about the product?
Although I'm generally satisfied with Zoom Workplace, there is one downside that I've found a bit frustrating in my day-to-day work: integrating so many features (meetings, chat, collaborative spaces, AI, etc.) can make the system feel a bit cumbersome and demanding. On teams with older computers or unstable internet connections, I've noticed that meetings take longer to load or that some tools take a while to sync properly.
What problems is the product solving and how is that benefiting you?
At my job, we had a recurring problem: a lack of coordination between teams. We used different platforms to communicate, schedule meetings, and share documents, and this led to a lot of information getting lost in emails, chats, and scattered files. When we started using Zoom Workplace, that problem practically disappeared. Now we have all the communication and collaboration tools integrated into a single space. We can chat, schedule meetings, share files, and take notes without leaving the same application.
Zoom great for conferences
What do you like best about the product?
Easy to use. Able to record meetings for people to go back and review on their own time.
What do you dislike about the product?
I have no complaints, it is simple to use and does the things that we need.
What problems is the product solving and how is that benefiting you?
I can see that Zoom Workplace has been working hard to improve since we started using the software.
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