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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Telecommunications

zoom tutenlabs

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
It has been a pleasure to use Zoom - super easy to use and doesn't have any generational gap, so I can use it with my closest boomer
What do you dislike about the product?
not much, it is always updating it selft
What problems is the product solving and how is that benefiting you?
communication


    Lakshit A.

Perfect platform for team discussions and meetings

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
There are many things that i like about zoom workspace but i would like to start with the easiness of connectivity it offers. A single link that allows multiple users to join the discussion. Integrating the zoom application is the easiest thing. Customer support has been very helpful in case there are any queries. Implementing it is very easy as you have to just login with your email id you can sign in as a guest as well.
Our teams have been using it very often for any quick and professional meetings
What do you dislike about the product?
The zoom workplace can be a little more user friendly. Although it has multiple features but a screen recorder would make it a bigger success
What problems is the product solving and how is that benefiting you?
The biggest problem on video conferencing and guest meetings has been solved by zoom workspace.


    Rewa Y.

Review of Zoom Workplace

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about this is you get everything at one place. So, you don't need to run from apps to apps like scheduling your meeting, chatting, and finding spaces to work. It also helps in reserving work spaces. It caters everyone according to their needs (organizations as well as individuals). The
What do you dislike about the product?
There is nothing there to dislike or bad about zoom workplace. It serves every user well according to their need. But there is always scope of improvement.
What problems is the product solving and how is that benefiting you?
Best thing according to me which is solved by using this is you get a platform where you get all in one kind of thing. So because of this specification it helps in becoming more productive in whatever field you're using it for.


    Dmitry S.

Best meeting solution

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Integration into google calendar, creation reusable meeting links, add attendee ad-hoc
What do you dislike about the product?
I lack of captions, also in mobile version sometimes it is hard to find some features
What problems is the product solving and how is that benefiting you?
I provide a lot of meetings using it, having the AI assitant helps me for Meeting Notes preparation. Also with record it is much easier to prepare some training materials.


    Financial Services

Zoom Workplace- The Ideal Solution

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
its AI-powered features and its ability to consolidate multiple business tools into a single, seamless platform. This helps to streamline workflows and reduce the need to switch between different applications.
What do you dislike about the product?
I have no complaints; everything remains just as it should be.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of scattered communication and workflow tools by unifying meetings, chat, collaboration, and AI automation in one platform saving time, improving productivity, and enhancing team collaboration.


    Dallas S.

Zoom does its job well

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
It is every easy to use. It is as simple as that.
What do you dislike about the product?
Sometimes it doesn't launch right away, it freezes and crashes. But other than that it wors well most of the time
What problems is the product solving and how is that benefiting you?
It is very easy to connect with my colleuges or potential sales leads.


    Ashley P.

Daily Use

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has become an essential part of our daily communication. It’s reliable, easy to use, and integrates seamlessly with calendars and scheduling tools. I especially appreciate how clear the video and audio quality are, even with multiple participants. The chat, screen sharing, and recording features make it simple to run interviews, internal meetings, and training sessions without any technical hassle.
What do you dislike about the product?
Sometimes updates roll out without much notice, which can briefly change the interface or settings. I’d also like to see a better way to organize recurring meetings or save custom settings per team.
What problems is the product solving and how is that benefiting you?
It helps us stay connected between multiple office locations and remote employees. We use it daily for interviews, onboarding sessions, and team meetings. It’s streamlined communication, reduced travel time, and allowed us to stay organized and efficient, especially across companies and departments.


    Maaz S.

A Reliable Collaboration Tool with Room for Improvement

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Virtual Agent is very easy to use and implement, with a simple setup process and smooth integration. The platform offers a wide range of features, reliable customer support, and works seamlessly for frequent use without complications
What do you dislike about the product?
Zoom Workplace is overall reliable, but sometimes feature updates can feel overwhelming, and initial integration with certain third-party tools requires extra effort. Customer support is helpful but can take time to respond during peak hour
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps streamline communication and collaboration across teams, reducing the need for multiple tools. It makes virtual meetings, chats, and file sharing seamless, which improves productivity and saves time. The ease of use and integration with other platforms ensures smoother workflows and better team coordination.


    Lesly G.

Effortless Setup and Easy Meeting Management

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace incredibly valuable for its ease of use, especially when setting up and sharing meetings. It’s simple to download and get started, which is essential for me and my team. I also appreciate the capability to share meetings via email or link, making collaboration straightforward. The integration of features like commenting within meetings and downloading transcriptions adds to its usability. Regular updates have improved the system further, making it even more user-friendly.
What do you dislike about the product?
I don’t have any dislikes about it
What problems is the product solving and how is that benefiting you?
I use the product for organizing meetings remotely, facilitating team coordination when not all are in the office, and easing meeting setup and sharing, including downloading transcriptions.


    Bharat V.

Good for remote work with simple interface, could be better

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy Zoom workspace makes makes it to connect and collaborate with my team. The meetings are simple to join, even if you 're not very tech-savvy and the video and audio quality is usually very reliable. I also like that you can share your screen, use chat and even organize webinar in one place. The integration with tools like calendars and file sharing saves a lot of time

Overall,it just make working together much smoother and less stressful.
What do you dislike about the product?
When something went wrong, good luck getting help! You 'll wait forever just to talk to someone, and they usually can't solve your problem anyway.


Once you need better video quality or more features, the cost add up quickly.

Right in the middle of an important meeting , the audio cuts out or the video freezes. Super embarassing when you 're presenting to clients.
What problems is the product solving and how is that benefiting you?
Zoom workspace makes working with my team a lot easier.It bring video calls, chat and file sharing into one simple place.So, I don't have to keep switching between different apps all day.This save me time and helps me stay organized.

It also great for remote work whether I am at home or office. I can join meetings,catch up on what I missed or chat with my teammates. Scheduling meeting is quicker and the AI features like meeting summaries and action items save me from taking so many notes.

Overall,Zoom workspace helps me communicate better,keep everyone on the same page and makes teamwork less stressful.