Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Easy and effective
What do you like best about the product?
Being able to do video calls for interacting with coworkers for meetings as well as prospective and current customers/students is very helpful. We recently upgraded to Zoom phone as well across our university campus and as obnoxious as the changes can be in general, the switch has actually been fairly easy. I appreciate being able to make calls and check voicemails and missed calls all in one spot.
What do you dislike about the product?
The downsides can be mostly the concern of someone uninvited coming into a meeting and hijacking things, as has happened several years back during the pandemic, so it felt a bit slack on security back then, not sure how that's changed in recent years though. And there's inevitably going to be connection issues on one side or the other but that's not a Zoom issue, it's an internet connection issue.
What problems is the product solving and how is that benefiting you?
Constant improvement of features and streamlining how user-friendly it is, which is helpful for our less-tech-savvy employees.
Vital for my business
What do you like best about the product?
It is easy to schedule calls, whether client-initiated through my scheduler or a repeating workshop or coaching appointment scheduled through the software. The call quality is good with multiple features to enhance the client experience. I use this software almost every day and rely on it fully. The integration with my other apps is a vital part of my business.
What do you dislike about the product?
I have no downsides to report from my experiences.
What problems is the product solving and how is that benefiting you?
As a communication coach I need a quality platform to help my clients interact with my services. Zoom's integration with my scheduler automates client bookings and saves me a great deal of time. The ability to screen share and chat is also essential.
Video Meeting done effectively
What do you like best about the product?
I am Sujata and I am using Zoom for the last 2 years and with it my work is smoothly handled.Here we can connect as much people as required without any sound or video quality issue.
What do you dislike about the product?
Nothing about zoom is. bad
What problems is the product solving and how is that benefiting you?
Quick and efficient video conferencing
ZOOM a perfect place for meeting.
What do you like best about the product?
It is the best and easy to operate meeting software. Anybody can be able to navigate through it's various options for online meeting.
What do you dislike about the product?
Some time audio quality is not so good when we are using it without headphones.
What problems is the product solving and how is that benefiting you?
When we are far away and it's urgent to meet then it is the platform where we can conduct online meet.
Review
What do you like best about the product?
Easy to use and very convenient for every day use.
What do you dislike about the product?
It can glitch from time to time and the mic is hard to toggle with
What problems is the product solving and how is that benefiting you?
The lagging, and the over all glitching
Zooms Easy use
What do you like best about the product?
We work with alot of attorney offices, Independent medical providers training courses. Zoom offers a easy way for us to all connect.
What do you dislike about the product?
Some times it can take time to connect to the meetings.
What problems is the product solving and how is that benefiting you?
Easy trainings and client meetings.
Getting in touch never was so easy
What do you like best about the product?
Zoom is so simple and easy to use, and it allows you to connect with anybody around the world
What do you dislike about the product?
I don’t have anything bas to say about it
What problems is the product solving and how is that benefiting you?
Connection of all coworkers around the world but also with clients
Excellent for tema meetings
What do you like best about the product?
It gives all features like whit board and breakout rooms for large crowd ,chat nad file sharing is also possible
What do you dislike about the product?
As of now nothing its one of the best platform for meetings virtually
What problems is the product solving and how is that benefiting you?
Its good for communication purpose and healthy discussion in breakout rooms
Zoom Workplace brings everything into one platform
What do you like best about the product?
I like that Zoom Workplace combines meetings, chat, and document collaboration in a single tool. It saves time because we don’t need to switch between different apps for video calls, team messaging, and file sharing. The AI Companion is also very helpful - it generates meeting summaries and makes it easier to follow up on action items.
What do you dislike about the product?
Sometimes the platform feels heavy, especially when using video meetings and document collaboration at the same time. Also, customization options for the chat could be better.
What problems is the product solving and how is that benefiting you?
It reduces app overload for our team and centralizes communication. Instead of juggling multiple tools for meetings, chats, and documents, we now rely on one platform. This has improved efficiency and reduced costs for extra subscriptions.
Easy and reliable for work and learning
What do you like best about the product?
It’s super easy to join and set up meetings. The video and sound are usually really clear, and I like that I can use it both for work meetings and online courses without any hassle.
What do you dislike about the product?
Sometimes the updates pop up at inconvenient times, and the time limit on the free plan can be a bit annoying. Other than that, it works well for what I need.
What problems is the product solving and how is that benefiting you?
I can easily meet with my team, stay connected while working from home, and also take online courses without worrying about technical issues. It saves time and keeps everything organized in one place.
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