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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jennifer W.

Comprehensive suite of tools that integrate communication

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
I have a virtual estate planning business, so I appreciate the high-quality video and audio ensure clear communication during virtual client consultations. I also appreciate sessions can be recorded for future reference, ensuring accurate records of client interactions.
What do you dislike about the product?
Sometimes there are variations between the desktop and mobile interfaces and that can be confusing and hinder seamless use.
What problems is the product solving and how is that benefiting you?
I'm able to switch between devices and platforms and that makes it easy to stay connected, whether in the office or remotely.


    Taylor V.

Very easy and convenient to use for work calls

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
I like zoom workplace because it's easy to use and find the information you need, you can also connect to transcription apps like chorus which ensures we don't miss any details
What do you dislike about the product?
Sometimes there are bugs when it comes to the chorus integration
What problems is the product solving and how is that benefiting you?
It's solving the issue of not being able to meet in person, therefore allowing us to sell our product virtually


    Financial Services

Setting up phone queues still seems incredibly difficult.

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Being able to schedule a meeting in Outlook.
What do you dislike about the product?
I cannot search through my phone history for a phone number that has called me before. It's also difficult to saved frequent contacts.
What problems is the product solving and how is that benefiting you?
I can't say that's it's solving any issues for me.


    Security and Investigations

Preferred video conferencing software

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
I like the ease of use of the platform. I find some of the other products to not be as intuitive. I have also never had an technical issues while using Zoom. I.e. problems with video quality, issues opening the program, etc.
What do you dislike about the product?
The floating meeting controls can be extremely annoying. I wish there was a way to reduce the size of it or maybe remove certain buttons that I never use from the control bar.
What problems is the product solving and how is that benefiting you?
Our use case is pretty generic. We are using it for video conferencing and screensharing. Without it, we would not be able to collaborate as easy.


    John H.

Collaboration simplified

  • May 20, 2024
  • Review verified by G2

What do you like best about the product?
I like the collaborative feel of the software.
What do you dislike about the product?
Haven't found any dislikes. It meets our needs.
What problems is the product solving and how is that benefiting you?
Allows us to communicate with our vendors, board members, & staff who are remote.


    Samuel H.

Provides additional sharing capbilities for third party and non-organizational groups.

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
Ability to have non-team interactions with outside parties.
What do you dislike about the product?
In ability to share multiple screens easily.
What problems is the product solving and how is that benefiting you?
Allows large group (>300) of Board members to use and share at the same time.


    Prashant S.

Extra Ordinary Features of Zoom

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
By connect the Peoples all over the World with the High Quality of Voice and Video. Its easy to use and learn. Even i have used the Chat Support to get the resolution on time. Maximum time i have got the information from AI without moving to Live Agent.
What do you dislike about the product?
Voice splits sometimes, this maybe due to some Internet Issue.
What problems is the product solving and how is that benefiting you?
It reminds me prior when any of my meeting will coming soon with Proper Notification in case if i am offline.


    Aryan C.

Staying Connected with Loved Ones: Zoom Level Review for Personal Use

  • May 19, 2024
  • Review verified by G2

What do you like best about the product?
Aka a big language model, I cannot have specific preferences. Users enjoyed the simple to use interface and combined chat, video conferencing and file sharing into a single platform to optimize the communication and teamwork.
What do you dislike about the product?
Self-being being Zoom Workplace a huge model, I can't dislike anything, but users say that the lack of in-person cues and a loaded interface makes Zoom Workplace seem like a tiresome place to be. This could make integrations with other tools faster.
What problems is the product solving and how is that benefiting you?
Communication is improved on Zoom Workspace with chat, video calls, and file sharing in one place. This makes collaboration easier and at the same time saves me time from having to switch apps to the other ones just to work smoothly and effectively.


    Christina Z.

Switching to zoom has cut my time spent on troubleshooting

  • May 18, 2024
  • Review verified by G2

What do you like best about the product?
Love the ai features. I no longer have to take notes during meetings.
What do you dislike about the product?
So far I have no complaints. Except the text message approval process has been a nightmare
What problems is the product solving and how is that benefiting you?
Note taking, video conferencing without technical difficulties


    Sahana J.

Easy to use, efficient

  • May 18, 2024
  • Review provided by G2

What do you like best about the product?
It is integrated with a lot of applications, easy user interface, good sharing options, low maintainence
What do you dislike about the product?
It does not allow you to see your participants in a good way while sharing your screen
What problems is the product solving and how is that benefiting you?
space to collaborate easily with hybrid work environments