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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    deneth p.

Reliable Communication Platform for Seamless Collaboration

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is extremely reliable for video conferencing, team meetings, and webinars. The interface is simple and user-friendly, making it easy for anyone to join or host a meeting without technical issues. I especially like the high-quality video and audio, breakout rooms for group discussions, and the ability to record sessions for later use. Its integrations with calendars, project management tools, and collaboration apps make daily workflows smoother. The platform also works consistently across devices, which is very convenient.
What do you dislike about the product?
While Zoom Workplace is powerful, it can be resource-heavy on lower-end devices, sometimes causing lag during long meetings. The free version has time limits that may not be sufficient for larger teams. Occasional connectivity issues still happen depending on network quality. Pricing for advanced features like large webinars and enterprise-level tools can feel expensive for small organizations. Additionally, customer support response times could be faster.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes remote collaboration simple and effective by bringing teams together in one reliable platform. It solves the challenge of staying connected across different locations, time zones, and devices. Features like screen sharing, breakout rooms, and meeting recordings help streamline communication, reduce the need for constant emails, and make it easier to collaborate in real time. For me, it has improved productivity, ensured smoother client interactions, and allowed projects to move forward without delays even when working remotely or in hybrid setups.


    Vansh G.

Effortless Online Meetings

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
The video and audio quality are consistently clear, and the ease of sharing screens and collaborating in real-time is a huge plus. It’s reliable and simple to use, which makes connecting with teammates a breeze.
What do you dislike about the product?
Sometimes the interface can feel a bit cluttered, especially when there are a lot of participants. The breakout room feature can also be a little tricky to manage, and occasional connectivity issues can disrupt meetings.
What problems is the product solving and how is that benefiting you?
It solves the challenge of maintaining effective communication and collaboration in remote work environments. It allows for seamless virtual meetings, easy screen sharing, and real-time collaboration, which helps me stay connected with my team.


    KABIR H.

“Reliable and Easy-to-Use for Online Collaboration”

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
“I really appreciate how simple and reliable Zoom Workplace is for connecting teams quickly. The video and audio quality is excellent, and features like screen sharing and virtual backgrounds make online collaboration smooth and efficient.”
What do you dislike about the product?
“Occasionally, the 40-minute time limit on free meetings can be restrictive. Additionally, with larger groups, connectivity issues or minor video lags may occur, which can interrupt the flow of meetings.”
What problems is the product solving and how is that benefiting you?
“Zoom Workplace solves the challenge of remote communication and team collaboration. It allows teams to meet virtually without delays, share screens, and collaborate on projects efficiently. This has saved me time, improved team coordination, and made online meetings much more productive.”


    Tonya L.

Zoom Rocks!!

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to control what is seen by others in the meeting. I like the ability, as the host, to mute all persons in the meeting
What do you dislike about the product?
There is nothing that i dislike about Zoom Workplace
What problems is the product solving and how is that benefiting you?
Connectedness with team members who are remote


    Okoye F.

Smooth Setup and Impeccable Meeting Management

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to schedule meetings in Zoom Workplace as it enhances productivity and organization. The app offers clear video and audio during calls, enriching my meeting experience. It's an impressive combination of features, making it a very lovely app overall.
What do you dislike about the product?
I don't dislike anything
What problems is the product solving and how is that benefiting you?
I find the product facilitates scheduling meetings effortlessly and offers clear video and audio, making it a lovely app for communication.


    Financial Services

Best Video Call & Meeting Platform!

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Extremely user friendly, easy to navigate, integrates with Google Calendar and shows times to schedule in the app on iOS.
What do you dislike about the product?
Sometimes opens up and logs me out, can show notifications when there aren't really there or are just showing that the call you were just on happened/ended and who was there.
What problems is the product solving and how is that benefiting you?
Setting up virtual meetings and video calls with internal & external stakeholders, enabling screen recording and allowing for easy access to recordings for later review and collaborative work.


    Patel Y.

Zoom Workplace for Online Gathering

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace User Interface is very friendly. It has a cool feature of summarizing meetings and every crucial thing for a successful meetings like white board, filesharing is available at one place. We can Record the meeting with single click, as well as live translated captions is also available.
What do you dislike about the product?
Its very costly and sometimes meetings get lagged. Sometimes customer support process is very frustrating.
What problems is the product solving and how is that benefiting you?
With AI support it saves huge time and boots productivity.


    Hurmuz C.

zoom worplace

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
It s a very useffull application, you can make projects on large distance.
What do you dislike about the product?
When sometimes blocks when the internet connection can be low.
What problems is the product solving and how is that benefiting you?
It s not solving a specific probl, but helps a lot at live conferences and written ones.


    EMMANUELLA A.

User-Friendly, Secure, but Pricey for Startups

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom's user-friendly nature, making it easy to manage and control. Its ability to facilitate meetings across borders is invaluable for a startup like mine where physical spaces are costly. I love the recording feature, which allows sharing for those who miss meetings. The security features give me control over who participates and records, protecting against scams.
What do you dislike about the product?
I find the cost of Zoom Workplace to be quite high, which makes it sometimes challenging for me as a young entrepreneur and a startup to utilize it as frequently as I would like. While Zoom is excellent, the expense can be a barrier. It would be really beneficial if there could be adjustments made to the pricing, such as offering more affordable plans or promotional deals specifically targeted at startups, schools, or groups.
What problems is the product solving and how is that benefiting you?
Zoom eliminates the cost and need for physical meeting spaces, enabling cross-border connections. Its user-friendly interface and recording features allow easy meeting management and accessibility for absentees.


    Information Technology and Services

Reliable and User-Friendly Collaboration Platform

  • September 07, 2025
  • Review provided by G2

What do you like best about the product?
The best part of Zoom Workplace is its intuitive interface—joining meetings, sharing screens, and collaborating with colleagues is straightforward and requires little training, making implementation quick and hassle-free for new users and teams. I use Zoom Workplace frequently, often multiple times a day, which speaks to its reliability and convenience for ongoing communication. The platform offers a wide range of features, including breakout rooms, chat, and easy calendar integration, which help streamline communication and project management. Frequent updates and improvements show that Zoom is responsive to user feedback, and the mobile app makes it convenient to stay connected on the go.
What do you dislike about the product?
While Zoom Workplace is generally effective, there are some drawbacks. Occasionally, audio or video quality can suffer due to network issues, which disrupts the flow of meetings. Setting up advanced features, such as webinars or integrations with third-party apps, can be complicated and may require additional support. Some premium features are only available on higher-tier plans, which can be limiting for smaller organizations. Notifications can become overwhelming if not managed properly, and customer support response times may be slow during busy periods.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote collaboration and communication challenges by making it easy to connect with colleagues, share information, and hold productive meetings from anywhere. This helps me stay efficient, organized, and engaged with my team, no matter where we’re working. The platform’s reliable features, like screen sharing and integrated chat, streamline our workflow and reduce the need for lengthy email exchanges.