Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Global Meetings with Perfect Performance
What do you like best about the product?
I like Zoom Workplace because it's the best for video calls with someone in another state or country and it saves time with just one click. I appreciate the automating of recording and scheduling meetings. The recording feature is really helpful if someone misses a meeting and it's beneficial to check the video recording in the future. The initial setup is easy too.
What do you dislike about the product?
nothing for dislike in this from my side
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace best for video calls worldwide. It's a time-saver, automates recording and scheduling meetings, and allows us to review missed meetings through recordings.
Reliable All-in-One Meetings, Chat & Collaboration That Stays Simple
What do you like best about the product?
What i like most about Zoom Workspace is how it brings meetings, chat and collaboration into a single flow without feeling complicated.In my day to day work, I mostly use it for quick sync calls, client discussions, and internal reviews and reliability has been consistent even when participants join from different networks or devices.Meetings start quickly , and i rarely have to troubleshoot audio or video which matters a lot during back to back calls. I have also started using zoom's team chat and meeting summaries more as part of my regular workflow.Being able to continue a conversation after a meeting ,share recordings and revisit key points in one place saves time and reduces follow up emails.Features like screen sharing and annotations are simple but effective ,especially when walking through designs or explaining technical flows to non technical teammates.
What do you dislike about the product?
One thing i dislike about Zoom Workspace is that as more features have been added,the interface can sometimes feel a bit crowded. When i am just joining a quick meeting,I don't always need to chat.mail,calendar and other tools at the same time and it can take a moment to navigate to exactly what i need.Another drawback i have noticed is notification overload,especially when using team chat alongside meetings.If notifications are not carefully configured it is easy to get distracted during focus time .I have had to spend time adjusting settings to keep it manageable.
Occasionally meeting quality can also depend heavily on network conditions.While Zoom is generally reliable,video quality can drop during unstable connections which affects discussions in longer or more detailed meetings.Overall zoom workspace works well but it does require some setup and discipline to avoid unnecessary noise and keep the experience streamlined.
Occasionally meeting quality can also depend heavily on network conditions.While Zoom is generally reliable,video quality can drop during unstable connections which affects discussions in longer or more detailed meetings.Overall zoom workspace works well but it does require some setup and discipline to avoid unnecessary noise and keep the experience streamlined.
What problems is the product solving and how is that benefiting you?
Zoom workplace solves the problem of fragmented communication across meetings,chat and follow ups.Before using it regularly,video calls,messages and shared updates were spread across different tools which made it harder to keep context .Witch zoom workspace.meeting ,recording ,chat conversations,and summaries stay connected so it is easier to continue work after a call ends.In my day to day work this reduces unnecessary meetings and long email threads.If someone misses a meeting they can quickly catch up using recordings or summaries instead of asking for full recap.Real time features like screen sharing and collaboration tools help teams align faster,especially in remote or hybrid setups
The biggest benefits for me is continuity.Zoom workspace helps turn meetings into actionable conversations rather than isolated events,which improves clarity ,saves time and keeps everyone aligned.
The biggest benefits for me is continuity.Zoom workspace helps turn meetings into actionable conversations rather than isolated events,which improves clarity ,saves time and keeps everyone aligned.
Efficient Meetings with Superior Breakout Rooms
What do you like best about the product?
I use Zoom Workplace mostly for breakout rooms, and this feature is better on this platform than other competitors. It's easy to collaborate, and we can annotate, react, and share screens easily. The initial setup of Zoom Workplace was very easy.
What do you dislike about the product?
It's slow to start a generic meeting on the spot. I wish there was a 'start meeting now' feature.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for breakout rooms as they are better than competitors. It's easy to collaborate with annotations, reactions, and screen sharing.
Fun meeting backgrounds and easy customization
What do you like best about the product?
I like choosing the backgrounds for my meeting
What do you dislike about the product?
Sometimes, the app will not load correctly or not good backgrounds offered
What problems is the product solving and how is that benefiting you?
Connecting to co-workers and others more easily
User-Friendly with Clear Communication
What do you like best about the product?
I like Zoom Workplace because of its user-friendly interface and the ease my clients feel when using it. I just send them the link to join, and they are in. It's really important for me, especially when doing a nutrition-focused physical exam, to have clear picture quality, and Zoom Workplace always delivers good service and clarity. The initial setup was very easy, and that made the transition smooth for me. I also appreciate the ability to have a video chat with my clients and host group sessions like seminars.
What do you dislike about the product?
I wish the free version had a longer Zoom meeting time. The 45-minute cut-off usually is too short for my initial consultations. Not having a cut-off time during meetings, I sometimes do not know how long the meetings will be and I don't like being cut off mid-sentence.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to have video chats with clients and group sessions for seminars, with a user-friendly interface my clients find easy to use. Clear video quality supports my nutrition-focused physical exams, ensuring effective consultations.
Reliable platform for meetings and remote collaboration
What do you like best about the product?
Zoom Workplace is dependable and simple to use. Even with a large number of participants, the audio and video quality is constant. Screen sharing, chat, and calendar integration are examples of features that function well and need little setup.
What do you dislike about the product?
The software occasionally seems heavy and consumes more system resources than anticipated. For smaller teams, the majority of advanced functionality and AI technologies are restricted to expensive programs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace resolves problems with distant cooperation and communication. It facilitates the management of team conversations, meetings, and classes from any location. This enhances teamwork, cuts down on travel, and saves time.
Seamless Slack & Calendar Integrations for Easy Calling
What do you like best about the product?
integrations with slack and calender invites
What do you dislike about the product?
should made a light version just to join the call had lot of memory issue with that lately
What problems is the product solving and how is that benefiting you?
Regular meeting client with integrated system
Efficient Coordination, Needs Improved Support
What do you like best about the product?
I use Zoom Workplace for weekly client check-ins, huddles, and onboarding new clients. I find it great for calendar integration that auto-adjusts time zones, reducing no-shows and reschedules for meetings, plus it creates just one consistent meeting link per client. I like the screen sharing feature for live walkthroughs, providing clear visual confirmation of expectations. Meeting recordings really help as I can replay instructions and prevent misunderstandings. It also supports faster internal coordination since meetings, chats, and files are all on one platform. The integrated or built-in tools like chat, docs, and a whiteboard are really helpful for communication, real-time messaging, and collaborative planning or co-editing during meetings. The initial setup of Zoom Workplace was very easy.
What do you dislike about the product?
Sometimes, the Zoom Workplace support is slow, unhelpful, or overly scripted. I also think they should add more capable human support rather than relying so much on AI or automated generic responses.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for managing time zones with calendar integration, reducing no-shows and rescheduling. It provides a single consistent meeting link, screen sharing for clarity, and meeting recordings. It integrates chat and whiteboard features, consolidating communication tools for faster coordination.
All-in-One Collaboration Suite That Elevates Teamwork
What do you like best about the product?
Zoom Workplace is a strong all‑in‑one collaboration suite for professionals, combining video meetings, chat, whiteboarding, documents, and AI features in a single interface. It is especially compelling for distributed teams that live in meetings and async collaboration, though some organizations may find pricing, complexity, and reliance on the Zoom ecosystem to be notable trade‑offs.
What do you dislike about the product?
The cost especially for a small business
What problems is the product solving and how is that benefiting you?
Zoom Workplace primarily solves the problem of fragmented communication and scattered work apps, which leads to context switching, time waste, and missed information. By unifying meetings, chat, whiteboards, docs, email, and calendar in one workspace, it turns the “meeting app” into a central, everyday work hub
Smooth Setup, Outstanding Interface
What do you like best about the product?
I like using Zoom Workplace because using Zoom is easy, and we can find many useful features on their interface. The initial setup of Zoom Workplace for our team was very straightforward and easy. The onboarding process was smooth, with intuitive admin controls and clear setup guides. Most team members were able to get up and running quickly without major technical issues. We previously used other platforms like Microsoft Teams and Google Meet, but switched because of Zoom’s ease of use, better meeting stability, and more seamless collaboration features, which improved our overall productivity and user experience.
What do you dislike about the product?
While Zoom Workplace is easy to use, it can sometimes feel limited in advanced collaboration features compared to other tools. Occasional performance issues in large meetings and too many notifications can also be distracting.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and tracking attendance. Its easy-to-use interface lets us find everything we need. We switched from other platforms like Microsoft Teams and Google Meet because Zoom's simplicity and better stability enhance our productivity.
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