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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Construction

Zoom Meetings was a great app, Zoom Workplace feels extremely unfinished

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy video calls and contact management, much like it's always been.
What do you dislike about the product?
NONE OF THE ADDED FEATURES ENHANCE MY EXPERIENCE. Change to starred category are no longer sorted by type and no option to do so. Used to make sense, does not any longer.

Semi-regularly, the chat box for a conversation with a contact disappears until I reboot, reinstall, or wait a few hours. I don't know how to trigger this, it just happens, and is infuriating because I work a support job for a company, so I talk to a lot of people. Didn't have this issue with old Zoom app. We use Zoom every day for communication, and I had no complaints until this update.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves no new issues that the old Zoom app didn't.


    Daniella S.

A necessary tool to bring people together anytime and anywhere

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
I like is fast to join a call and you can pre save your settings about recording, sharing, launching a pool.
What do you dislike about the product?
To have to click so many buttons at the start of a call to agree on everything, on every call! Too many, and sometimes they get lost in between windows.
What problems is the product solving and how is that benefiting you?
has the links ready to the meetings, no need to prep time.


    Mariana A.

All-in-One

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
That I can have all the communication over only one platform, our internal and external chats and call.
What do you dislike about the product?
I would re arrange the team chat area, allowing to set everything as each one would like.
What problems is the product solving and how is that benefiting you?
I have everything in one place, the communication with my coworkers and with anyone outside my company.


    Marketing and Advertising

Generally pleasant/easy tool for our remote team

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use, hardly ever any techincal issues
What do you dislike about the product?
some recent updates had certain functionalities or setting in different places, so getting used to where things now live/how to access
What problems is the product solving and how is that benefiting you?
allows for team collaboration easily since majority of our team is spread out across the country


    Marketing and Advertising

I had used it before and its not good.

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Not sure maby be there black and green theme and the video quality, during poor network also it worked well.
What do you dislike about the product?
1. UI used to lag
2. Poor audio quality
3. Felt complex to use
4. Scheduling meetings was not quick
5. Lag during screen sharing when 30-40 people join the call
What problems is the product solving and how is that benefiting you?
It was been using for internal communications and meeting but was not good enough hence it go replaced later with Google meet.


    Health, Wellness and Fitness

Zoom Makes it easy

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
It is a more user friendly platform versus other video confrencing options in use.
What do you dislike about the product?
The add ons meetings vs. webinars, etc. Would rather one prgram to meet all needs, even those that are occasional.
What problems is the product solving and how is that benefiting you?
Has saved a lot of unnecsasary travel time and expense


    Amanda P.

Easy Communication Tool

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
I like being able to connect with people remotely and effortlessly via Zoom's software.
What do you dislike about the product?
Price and time limits for meetings when not paying for a subscription
What problems is the product solving and how is that benefiting you?
Travel expenses and time commitments are not as high when we are able to use this.


    Rich C.

Excellent product for a medium business

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
It just works. Once I have a user setup, I don't have to worry about any support issues. I have not had any problems with it since deploying it to our plant in 2020.
What do you dislike about the product?
I honestly can't think of any downsides. I have ZERO complaints about it.
What problems is the product solving and how is that benefiting you?
It does an excellent job with our conference rooms. The new Yealink A20 video conferencing system we purchased was simple to install and has no problems or complaints from my users since deployment. Many of my users utilize Zoom to make instructional videos using the screen recording feature. The VOIP has been great since deployment in 2020.


    Julia B.

Great Service for our Team

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
The integration with our work in both communication and documentation has been great - the ease of use and familiarity with the service has been positive for both staff and the families we work with. We can fully integrate Zoom workpklace with our work needs. The features offered are usefull and the added security features helps us to maintain compliance. It has been easy to implement and integrate the new features as they are added to Zoom workplace. The rare occasion that we have needed to reach out to customer support we have had our issues handled quickly and professionally. We use Zoom daily in our work.
What do you dislike about the product?
We still have some connectivitiy issues and dropped calls/dosconnections. Most probably because of internet services but its still an issue.
What problems is the product solving and how is that benefiting you?
We all work remotely and Zoom Workplace keeps us connected.


    Samantha Z.

User Friendly

  • May 17, 2024
  • Review verified by G2

What do you like best about the product?
Zoom makes it very easy to connect our students with the instructors. We use it daily and almost never need to contact customer support! all the features are a plus.
What do you dislike about the product?
Sometimes the connection can glitch but may be the internet.
What problems is the product solving and how is that benefiting you?
It is helping us connect with our students across the Country.