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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mohamed S.

Meetings to Whiteboards: One Powerful Collaboration Hub

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has been one of those tools one can use regularly in meetings, communication among team members, and project management.The most excellent element of the Zoom Workplace is that it is highly reliable. It is easy to navigate through the interface and meetings can be conducted with large groups.
What do you dislike about the product?
Certain things seem restricted by higher pricing tiers, and it is simple to outgrow the starting one. Chat is rather limited and would not be suitable in the context of constant team communication.
What problems is the product solving and how is that benefiting you?
Zoom is time-saving since it simplifies our communications methods. The integration with the calendar, cloud recordings, and AI-generation of summaries can assist during meeting preparation and follow-ups.


    Victoria G.

Most Well Known Video Conferencing Software

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is an incredibly popular and widely established video conferencing software.
It really did pave the way for Google Meet and Microsoft teams, and had exponential growth and brand recognition during the pandemic.
What do you dislike about the product?
Zoom was expensive, at least compared to Google Meet. It was more affordable for us to stick with Google Meet because we were already using Google Workspace.
What problems is the product solving and how is that benefiting you?
It was an extremely popular platform (still is) so it was easy to connect with people from different companies, because there was a strong chance that the other person either had Zoom, or was familiar with using it.


    Commercial Real Estate

Very good

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
The rapidity of the connection when you are in visio
What do you dislike about the product?
Zoom Workplace can feel cluttered and complex, with some unnecessary features and high costs to unlock everything
What problems is the product solving and how is that benefiting you?
Zoom Workplace brings video meetings, chat, collaboration tools, and AI into one platform, making communication faster and reducing the need to juggle multiple apps.


    Information Technology and Services

Zoom — Still the King of Video Conferencing!!

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how easy and reliable it is for both everyday meetings and larger collaborative projects. The video and audio quality stay clear even when the internet connection isn’t perfect, which makes it dependable in important situations.
What do you dislike about the product?
The frequent updates are meant to help, but they always seem to pop up right when I’m about to join a meeting, which can be annoying. Also, navigating all the settings to get things “just right” can feel a little overwhelming at times
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me stay connected and work with people anywhere without having to meet in person. I can have face-to-face meetings, share my screen, and use chat or breakout rooms to get things done together.


    Information Technology and Services

Good services and platform

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
very good place it is the best platform for work meetings, easy implementations and to integrate in the work environment
What do you dislike about the product?
nothing i dislike at the moment, i find it very useful
What problems is the product solving and how is that benefiting you?
easy to connect and have meeting with remote workers


    Harshal N.

Reliable Video Conferencing for Everyday Use

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how easy it is to use. You can quickly join meetings, share your screen, and talk to your team, even if they are far away. The video and sound are usually clear, and it works well for both small and large meetings. It also has helpful tools like chat, breakout rooms, and recording, which make working together easier.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can sometimes use a lot of computer memory and slow things down, especially on older devices. Also, if your internet connection is weak, the video and audio quality can drop. Some features can be a bit hard to find or understand for new users, and updates happen often, which can be annoying.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of working and communicating with people who are not in the same place. It makes it easy to have meetings, share ideas, and work together from anywhere. This helps save time and money because you don’t have to travel. It also makes teamwork easier, even if people are in different cities or countries. For me, it helps me stay connected with my team, join meetings quickly, and get work done without needing to be in the office.


    Hemakumar G.

Zoom Workplace review

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
Ease in linking the meeting to Google calendar. Record video, especially cloud recording is very helpful. Easy to integrate with apps like slack and the customer support is quick to solve any bugs. It is very user friendly hence it can be easily implemented and used frequently.
What do you dislike about the product?
Starting the app is sometime slow and it keeps loading when trying to sign in from different device. Lots of updates in short period of time is overwhelming.
What problems is the product solving and how is that benefiting you?
It is very useful for mass webinar, the tools are easy to use.


    Dinesh K.

Dinesh@zoom

  • August 08, 2025
  • Review provided by G2

What do you like best about the product?
It is also very useful for virtual classroom.
What do you dislike about the product?
The free version 40 mins cap must be increase to 60 mins at least.
What problems is the product solving and how is that benefiting you?
It helps me to provide training to my clients and customers.


    Computer Software

Zoom Workplace Simplifies the Way Teams Work Together

  • August 07, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is more than just a meeting tool, it’s evolving into a unified platform for video conferencing, team chat, and scheduling. For organizations navigating remote or hybrid work, it brings together the essential tools needed to collaborate efficiently and in real time.

The tight integration between meetings, chat, calendar, and third-party tools streamlines workflows and reduces tool-switching.
What do you dislike about the product?
Slight learning curve for navigating the newer features under the Workplace umbrella
What problems is the product solving and how is that benefiting you?
Zoom Workplace plays a key role in supporting seamless collaboration across our distributed teams. As we operate in a fast-paced, cross-functional environment, the platform helps us stay aligned and reduce tool fragmentation.

We use Zoom Workplace to:

Schedule and launch meetings effortlessly through integrated calendar views, streamlining daily syncs, sprint ceremonies, and stakeholder discussions.

Collaborate in real time during product demos, release planning, and documentation reviews using screen sharing.

Communicate quickly via Team Chat and Huddles, which are especially helpful for async updates or reducing unnecessary Zoom calls.

Integrate essential tools like Google Drive and Slack, ensuring smoother workflows across documentation handoffs, engineering updates, and GTM coordination—without constant app switching.

Zoom Workplace helps us stay focused, aligned, and responsive. It enhances productivity by reducing overhead, supports faster feedback cycles, and allows teams like ours in Product Documentation to close knowledge gaps quickly and contribute to product readiness in real time.









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    Kanuri S.

Efficient, reliable, and easy to use for all kinds of meetings

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes communication so smooth. I love how easy it is to schedule, host, and join meetings. The video and audio quality are consistently good, and it works well even with slower internet connections. Features like screen sharing, breakout rooms, and chat make collaboration super easy.
What do you dislike about the product?
Sometimes, the app can be a bit heavy on system resources, especially during long meetings. Also, occasional lags or disconnections happen, though they’re rare. It would be great if the whiteboard and annotation tools were more advanced and smoother.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has made it incredibly easy to connect with team members and clients across locations. It helps eliminate communication barriers, saves travel costs, and enables remote collaboration. Especially for virtual classrooms, it allows for real-time interaction, screen sharing, and seamless presentations, making learning and meetings more effective.