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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shubham C.

Video conference and communication very smooth and fast

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and multiple feature to share and enhance the customer support for better
What do you dislike about the product?
Network lags sometimes with video calls are stuck in between talks.
What problems is the product solving and how is that benefiting you?
Understanding test cases on production as well as multiple branches.


    Manjulakshmi Kuzhupillil K.

Zoom is friendly app compared to Microsoft Teams and Webex

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
We can record, transcript video. It has also filters for video.
What do you dislike about the product?
Sometimes it has a video and audio clarity issue.
What problems is the product solving and how is that benefiting you?
It helps to schedule and record instant meeting, also we can use the same link when it's disconnected. It also help us to review the people before joining the meeting.


    Tanisha .

UI OF ZOOM

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
The easiness of the platform. Easy to schedule meetings.
What do you dislike about the product?
The UI needs work. Very cluttered. Dont find options easilly.
What problems is the product solving and how is that benefiting you?
Connecting with anyone over the world in a minute.


    Shreya P.

An Integrated All-in-One Solution for Contemporary Collaboration

  • August 06, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Zoom Workplace is its smooth unification of communication tools within a single platform. It integrates video calls, messaging, scheduling, whiteboarding, and teamwork tools, enabling teams to communicate and collaborate effectively from any location. Zoom Workplace enhances remote teamwork, minimizes the need to toggle between applications, and fosters a more cohesive and structured workflow for both individuals and teams.
What do you dislike about the product?
Although Zoom Workplace provides excellent collaboration tools, it has some disadvantages. The platform may require significant resources, sometimes resulting in delays on less powerful devices. Certain users might perceive the interface as messy because of the extensive array of features.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the issue of disjointed communication by integrating video meetings, chat, whiteboarding, and scheduling into a single platform. It simplifies remote teamwork, minimizes the need to alternate between applications, and maintains real-time connections among teams. This enhances productivity, increases meeting effectiveness, and facilitates adaptable, hybrid work settings.


    Victor A.

A Powerful Collaboration Tool with Room to Improve

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
One of the things I like best about Zoom Workplace is how it simplifies collaboration across different teams. The seamless integration of meetings, chat, whiteboards, and even phone calls within one platform makes it really convenient to stay productive without constantly switching tools. I also appreciate how intuitive the interface is even new users can get comfortable quickly. Features like breakout rooms, AI meeting summaries, and calendar integration help streamline workflows, especially for remote or hybrid teams.
What do you dislike about the product?
One downside of Zoom Workplace is that it can be a bit heavy on system resources, especially during large meetings or when using advanced features like virtual backgrounds or whiteboards. Also, the number of features can be overwhelming for new users, and some functions are hidden in settings that aren't very intuitive to find. Occasionally, syncing across the chat, calendar, and meeting tools isn’t as smooth as expected, which can cause minor delays or confusion. While Zoom has improved a lot, I think there’s still room to streamline the user experience and make it more lightweight.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of scattered communication and collaboration, especially in remote or hybrid work environments. Instead of juggling multiple tools for meetings, messaging, file sharing, and whiteboarding, everything is integrated into one platform. This saves time, reduces context switching, and makes team collaboration more efficient. For me, it’s made it easier to stay organized, keep track of discussions, and follow up on action items all in one place. It’s also improved team engagement since everything happens in real time and is accessible from anywhere.


    Gautam k.

Good for work calls

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use interface, and presentation model
What do you dislike about the product?
UI could be better and more AI features.
What problems is the product solving and how is that benefiting you?
Office meetings


    Information Technology and Services

It works

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, rarely ever fails. The chat feature is a nice touch
What do you dislike about the product?
too many buttons. i only use it for video conference and there are too many features that it tries to pitch. need to simplify
What problems is the product solving and how is that benefiting you?
I need to speak to my customers and it allows me to do so


    Andria S.

The Many Benefits of utilizing Zoom Workplace

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
When I am unable to be in two places at once quickly the Zoom Workplace has allowed me not to miss any important meetings and trainings.
What do you dislike about the product?
I remember experiencing a cyber attacker when some outside person disrupted our training playing loud music, but the training team had an IT tech person quickly block the intruder.
What problems is the product solving and how is that benefiting you?
When our company has a meeting and all staff are working out of multiple locations Zoom Workplace allows us to meet at the same time. We can be located in different states with different time zones, and it is a major asset for collaboration projects and trainings. It creates a more efficient workplace and benefits the company from a more cost effective standpoint.


    Real Estate

Super Convenient and Easy to Use

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Its honestly very easy to use and adapt to any companies workflow.
What do you dislike about the product?
The green screen settings they offer can use some improvement.
What problems is the product solving and how is that benefiting you?
Zoom allows for ease of communication and quick meetings that aren't scheduled in advance.


    Information Technology and Services

Zoom is more efficient as like other products

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is also having a good interface where we can handle at ease. We can also screen sharing at ease without lagging. It does not allow random persons to join in the meet without the organizers permission.
What do you dislike about the product?
Zoom has restrictions on handling the people into the meeting, It will ask for the subscription, If we have to let more people in. I think other products can allow the members without any restriction.
What problems is the product solving and how is that benefiting you?
It is more useful in sharing the content digitally now a days at ease without hassle with upmost security.