Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
zoom- my go to tool for all my meeting needs
What do you like best about the product?
The ability to bring communication, collaboration, and productivity into a single platform. I have been using it for more than 5 years now. Apart from meetings, features like chat, white boarding, and the post meeting summary work like a charm. user friendly UI, ease of access and the accessablity are added advantages.
What do you dislike about the product?
i am yet to learn on how to room the break rooms. Sometimes, too many icons on the screen make me feel sick. The always-on-top icon bar sometime feels redundant during the calls. Chats seem to disapper once the call is over. Sync with my google calendar sometimes feel broken.
What problems is the product solving and how is that benefiting you?
I usually use it for internal team and external client meetings. The external meeting part is more important to me. The after-meeting summary is something i consider a blessing.
Improve multi-tasking and meeting records
What do you like best about the product?
It allows me to record the meeting and accommodate multiple attendees.
What do you dislike about the product?
I don’t think there’s much wrong with it overall, but I do hope there will be more features available for free users.
What problems is the product solving and how is that benefiting you?
It’s basically about being able to multitask. I can work on my own tasks while still attending meetings. We all know how time-consuming physical meetings can be, but with Zoom Workplace I’m able to keep up with my other work while listening in on the meeting.
Helpful Room Setup, But Microphone and Mute Issues Get in the Way
What do you like best about the product?
It provides different room so it makes the requirement processes easier.
What do you dislike about the product?
Most of the time it does not recognise the microphone or it keeps you on mute. And you can't even unmute yourself
What problems is the product solving and how is that benefiting you?
It's a platform where in you can meet people, do conferences without any need of physically being present at a place
Seamless Remote Collaboration Tool with Occasional Hiccups
What do you like best about the product?
I find Zoom Workplace easy to use, and it offers reliable audio and video quality. The screen sharing and recording features are very useful for my needs. I also appreciate its integration with other tools like Google Calendar and Slack, which helps me connect easily. The chat feature allows for quick communication, and scheduling with the calendar is smooth. The initial setup was very easy with quick installation, a simple interface, and minimal setup required.
What do you dislike about the product?
I have occasional connection issues, and the high resource usage can be a bit of a drag. Also, I feel like the chat feature could be more feature-rich, similar to Microsoft Teams.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote communication and meeting coordination, allowing collaboration without physical presence.
High-Quality Video and Screen Sharing for Effortless Client Communication
What do you like best about the product?
I haven't used it much apart from client communication. I like the quality of video, screen sharing, and easy accessibility.
What do you dislike about the product?
Nothing much... I like it overall... It's easier to do everything
What problems is the product solving and how is that benefiting you?
I can easily communicate with the client, share my screen, and ask questions. It's easier and time saving this way
Efficient Coordination with Zoom, Despite Hiccups
What do you like best about the product?
I really appreciate how Zoom Workplace helps me manage large team meetings efficiently. Features like screen sharing and breakout rooms are particularly valuable for planning and executing the college fest. Screen sharing allows me to present plans, budgets, and timelines clearly to the whole team, which is super helpful. Breakout rooms are great for allowing different departments like marketing, logistics, and sponsorship to have their discussions at the same time. This setup saves time and keeps everything organized, which makes meetings much more productive.
What do you dislike about the product?
One issue I face with Zoom Workplace is time limits on free meetings and occasional lag or connectivity issues during large team calls. Also, managing very big groups can sometimes get chaotic, so better control and smoother performance for large meetings would make it even more efficient. The initial setup was a little complex.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets me attend classes and meetings from anywhere, helps coordinate college fest work efficiently, and keeps me connected with my team. Features like screen sharing and breakout rooms save time and improve meeting productivity, making coordination more organized and effective.
Versatile Tool for Academia and Business Management
What do you like best about the product?
I use Zoom Workplace for academia, professional development, and business management. I like the all-in-one convenience, the breakout rooms, the recording, Moodle integration, and the whiteboard. Breakout rooms are great for allowing participants to work in small groups, conduct role play, and simulations. The whiteboard is useful for collecting ideas and modifying responses together as a group. I find the easy login and the high-quality audio and video particularly valuable.
What do you dislike about the product?
One area for improvement is how the platform manages video recordings. For academic use, my customers are actively seeking alternative solutions for handling this. Video recording can be improved with embedding participants' interactions like short quizzes. Editing the videos, simple video editing, and self-recordings, AI transcription, and search may assist too. The initial setup is easy but sometimes it requires IT intervention.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace solves location challenges by enabling face-to-face meetings without commute times. It boosts collaboration with breakout rooms for group work and a whiteboard for collective ideas. I also enjoy its all-in-one convenience and seamless integration with Moodle.
Easy to Use, Excellent Video Conferencing with Zoom Workplace
What do you like best about the product?
I like how easy it is to schedule meetings, join calls, and collaborate with my team from anywhere. The video and audio quality feel reliable, screen sharing runs smoothly, and features like chat, whiteboard, and AI meeting summaries help improve productivity. G2 users also frequently praise its ease of use and call quality, which matches my experience.
What do you dislike about the product?
The only thing I dislike about Zoom Workplace is the free video conference duration limit, which is around 45 minutes. I think it should be at least 1 hour.
What problems is the product solving and how is that benefiting you?
It helps me conduct remote Salesforce training sessions, client discussions, and internal meetings efficiently. I use it for screen sharing demos, recording sessions, and managing communication without needing multiple tools. This saves time and improves collaboration
User friendly App, very useful for distributed global teamwork
What do you like best about the product?
It’s easy to connect for virtual work setup.its convenient, you can record the meeting, there is a option to AI to take the notes in meetings, so that you can concentrate in the meeting.
What do you dislike about the product?
Sometimes it doesn’t allow to copy the message in the chat
What problems is the product solving and how is that benefiting you?
Collaboration is easy in virtual workplace, multiple user can connect across globe.You can record it for future use or documentation. AI feature also good
Reliable and User-Friendly All-in-One Collaboration Tool
What do you like best about the product?
What I like the most of Zoom Workplace is how intuitive the interface is for joining meetings, scheduling calls and sharing screens. The video and audio quality are consistently strong as well.
What do you dislike about the product?
The main issue is that Zoom Workplace can be resource-intensive and sometimes slow down devices or consume significant battery during meetings. Additionally, frequent updates and feature changes can sometimes confuse users or interrupt workflow.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the core problem of distance and fragmented communication by bringing messaging, video meetings, phone and collaboration tools into one unified platform. Zoom eliminates the need to switch between multiple apps and reduces miscommunication.
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