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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Teddy J.

Your meeting partner

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
The accuracy of the summaries and transcripts and ease ease of connecting
What do you dislike about the product?
For persons in low internet signal strength the audio becomes patchy
What problems is the product solving and how is that benefiting you?
Reducing the need for humans to take minutes and the high cost of that, as well as reduced travel for key meetings


    Andrew V.

Seamless integration and communication Platform

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that you can schedule meeting and share files from other platform into zoom
Its very easy to use.
Zoom has quite a few features
What do you dislike about the product?
Zoom has very limited customization such as themes
What problems is the product solving and how is that benefiting you?
A much more affordable platform compared to the MS teams(Office365)


    Biotechnology

Its very usefull tool for discuss work meeting.

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
Screen sharing is the best feature understand project to anyone.
What do you dislike about the product?
nothing for dislke, every feature are very cool and useful.
What problems is the product solving and how is that benefiting you?
Remote Communication Gaps (Enables seamless video, voice, and chat communication for remote teams.)


    Bunny D.

Very user friendly and easy to use

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
The best i have seen in the zoom workplace is the video quality and the features it has like the background change and doubts and chat section, etc.
What do you dislike about the product?
The only disadvantage of this zoom is consuming more battery and Data. If you have a wi-fi connection it will be safe else you are running on the mobile data for long hours you should definitely recharge with some data add-ons
What problems is the product solving and how is that benefiting you?
The problem solving like it connects the different people virtually rather than travelling. It make our meeting easy. We also have other video call apps but Zoom will help you with its variety of feature like having a whiteboard for detailing and raise hands section in the mid conversations. We can prefer for virtual meetings too.


    Jerry's C.

Very Easy To Use

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
No Buffering and very convenient & the features are very attractive
What do you dislike about the product?
Customer support is responding in slow motion sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace in 2025 is solving several key problems in modern work environments. (1.) Fragmented Communication Tools : Many teams juggle multiple apps for meetings, messaging, file sharing, and scheduling. Zoom Workplace consolidates these into one platform, reducing app-switching and improving workflow continuity. (2.) Security & Compliance Concerns :
Zoom Workplace includes end-to-end encryption, role-based access controls, and admin monitoring tools to protect sensitive data and ensure compliance


    Saurav B.

Versatile Collaboration Tool for College and Work

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace for its ability to enhance full-fledged work communications, not just serving as a meeting tool. The whiteboarding and breakout rooms are essential for group activities. I find the recording and transcription options life-saving for project reviews and team discussions.
What do you dislike about the product?
When I first started using Zoom, there were notable issues, particularly with the mobile app where I experienced problems related to login and syncing. It was important for me to have smooth synchronization between mobile and desktop versions, but this proved challenging. Additionally, the user interface felt disruptive, and I encountered mismatches between audio and video during my sessions.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for full-fledged communication and collaboration, making whiteboarding, breakout rooms, and transcription options essential for project reviews and team discussions, enhancing our work life beyond just a meeting tool.


    Abhijith P.

A must-have communication tool

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
Low bandwidth optimization, that really helps when we work remotely
What do you dislike about the product?
The whole old boring themes, no complaints though
What problems is the product solving and how is that benefiting you?
{"message":"Simplifies communication"}


    Legal Services

Not usually a problem

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use, reliable, and keeps everything including meetings, chat, and files all in one place. Makes working with the team smooth.
What do you dislike about the product?
The occasional lagging even with a strong signal and more than enough ram.
What problems is the product solving and how is that benefiting you?
For the lack of travel need, with Zoom meeting that you would once travel for can be done at a click of a mouse. Also with global clients it makes connecting a lot more simple.


    Consulting

Zoom is the way to go for meetings

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and has many controls that both the sides are able to use, the person sharing and the person viewing the screen.
What do you dislike about the product?
I do not like that the app and URL of Zoom don't function the same. One you can request screen control, which I typically need, and one you can't. They should function the same way. It is confusing for both sides of the meeting.
What problems is the product solving and how is that benefiting you?
In this age of Work from home it is nice to be able to give the clients a personal experience of our knowledge not just us bark directions for them to move the mouse around and though we have many how to documents, having someone to do the work for you right in the meeting is truly invaluable.


    Neeraj K.

Work Feels Lighter with Zoom Workplace

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom Workplace is how effortlessly it brings everything—chat, meetings, calls, whiteboards—into one clean, easy-to-use space.
No more switching between apps or losing track of conversations. The AI-powered tools are a huge bonus too—they save time by auto-summarizing meetings and suggesting actions. It truly feels like a smarter way to work.
What do you dislike about the product?
Sometimes it slows down my device, and the notifications can get a bit too much. A few small fixes would make it even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of using too many different apps for work. Now I can chat, call, meet, and share files all in one place, which saves time and keeps everything organized. It helps me work faster and stay focused without switching between tools.