Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom - Gold Standard for Meetings and Webinars
What do you like best about the product?
Easy to use UI. Seamless connectivity via phone or tablet or laptops. One of the few apps, where I have not experienced any bugs for the past 6 years.
Recordings are easy to access.
Integrations with Calendar and M365 makes it seamless to utilize.
All these reasons, makes me always keep using Zoom instead of Teams or Google Meet. Especially, if you have attended teams or google meet meeting, you want to come back again and again, and always use Zoom.
Setting up Zoom is also one of the easiest to do so.
Recordings are easy to access.
Integrations with Calendar and M365 makes it seamless to utilize.
All these reasons, makes me always keep using Zoom instead of Teams or Google Meet. Especially, if you have attended teams or google meet meeting, you want to come back again and again, and always use Zoom.
Setting up Zoom is also one of the easiest to do so.
What do you dislike about the product?
AI recording and transcription could be better.
I have used Gong, Fireflies, Otter.ai, Fathom Notetaker, and a few other free tools as well.
They have a long way to go in terms of summarizing and transcribing the call. If we can customize it better, it will be easier for me to copy and paste as call or demo notes on my CRM.
I have used Gong, Fireflies, Otter.ai, Fathom Notetaker, and a few other free tools as well.
They have a long way to go in terms of summarizing and transcribing the call. If we can customize it better, it will be easier for me to copy and paste as call or demo notes on my CRM.
What problems is the product solving and how is that benefiting you?
Coordinating with multiple stakeholders, timings, recordings, and transcribing these calls is one less headache for me as an Account Executive.
This not only feels seamless, it feels natural like breathing and is one less of a chore in my busy day.
This not only feels seamless, it feels natural like breathing and is one less of a chore in my busy day.
Zoom Workplace is the Best in Market
What do you like best about the product?
I use Zoom workplace on daily basis to meet my clients and vendors. There are so many things I like about Zoom Workplace. One of them is AI companion. This feature enables us to summarize meetings and helps us to get the highlights of the meetings and more.
Easy to launch and use. It integrates well with Outlook.
Easy to launch and use. It integrates well with Outlook.
What do you dislike about the product?
There is nothing in Zoom that I dislike. It's fantastic.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is kind of all in one product for meetings. This has solved the problem of using different applications for screensharing, meetings and chat. With Zoom Workplace, I can generate meeting details, share screen and take control of the other PC over the call. Also, video conferencing and reactions are a plus.
Top communication tool
What do you like best about the product?
easy set up mode
settings and possibilities
settings and possibilities
What do you dislike about the product?
nothing in my mind so far. really appreciate the software
What problems is the product solving and how is that benefiting you?
Meeting set up
screen sharing
screen sharing
It was easy specifically for trainings
What do you like best about the product?
All the features including sharing screen ,view mode,whiteboard ,recording and much more
What do you dislike about the product?
At times there is network glitch but very rare
What problems is the product solving and how is that benefiting you?
It helps takes online classes and workshops specifically during rainy days.
Trainings and meeting have been easy because of zoom as you don't need to travel all the time.
Trainings and meeting have been easy because of zoom as you don't need to travel all the time.
Zoom The Best communication app.
What do you like best about the product?
It combines meetings, chat, phone, email all in one place. Clean interface, easy to use even for non-tech users. Joining a meeting is fast and reliable. Works seamlessly across desktops, mobile, tablets, and Zoom Rooms hardware.
What do you dislike about the product?
The Zoom Team Chat lacks depth compared to Microsoft Teams or Slack.
With chat, email, calendar, phone, whiteboard, and meetings all rolled into one, users often feel "Not everything is best-in-class".
With chat, email, calendar, phone, whiteboard, and meetings all rolled into one, users often feel "Not everything is best-in-class".
What problems is the product solving and how is that benefiting you?
Zoom Workplace is designed to solve a number of communication and collaboration problems especially in distributed work environments. Zoom gives High-quality video/audio + tools like Breakout Rooms, Smart Recordings, and Whiteboards enable effective async and sync collaboration.
Zoom
What do you like best about the product?
One can exchange ideas well and share content. It is good collaborative work.
What do you dislike about the product?
I would like to share only parts of a screen sometimes. I haven't found that yet.
What problems is the product solving and how is that benefiting you?
Data security for critical content
best app for calling and having group calls and meetings
What do you like best about the product?
the ease of use, I can attend online trainings and online meetings using zoom call which is soo convenient when my group of colleagues are abroad or in different place. I use zoom quite frequently. lots of features are available on zoom. it is very easy to implement zoom in every environment.
What do you dislike about the product?
there is not much things I dislike about zoom.
What problems is the product solving and how is that benefiting you?
I attend online classes from other countries and also call my friends on group call very efficiently.
The best ever video conferencing tool i ever used called Zoom Workplace
What do you like best about the product?
The most liked thing about zoom workplace is easy to use and customized as per your need. As using zoom from last 7 years I never face much issues with the platform for sticking while doing the webinars and working on the platform. The customer support is little tricky on this platform.
What do you dislike about the product?
The most disliked thing about Zoom is its limitations. When I want to do a webinar for more than 1 lakh people, then I have to dothe webinar again because they have some limitations.
What problems is the product solving and how is that benefiting you?
I have solved many problems while working on Zoom, like- If I want to hire a candidate,e then this video conferencing platform is very easy to use and do the meetings instantly by one click. If we have to do any webinar, then this platform is easy to integrate with any of the tool where we want to export/import the data from one platfvrom to another platform.
Reliable and User-Friendly Platform for Virtual Meetings and Collaboration
What do you like best about the product?
Zoom offers a highly stable and user-friendly platform for virtual meetings. The audio and video quality are excellent, even with moderate internet connections. I particularly appreciate features like meeting recordings, virtual backgrounds, screen sharing, and breakout rooms for small group discussions. Calendar integration with Google Calendar and Outlook makes scheduling and joining meetings effortless.
What do you dislike about the product?
Sometimes Zoom consumes a significant amount of computer resources, especially when using virtual backgrounds without a green screen. Additionally, the whiteboard feature could be more intuitive and include more advanced collaboration tools.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of maintaining effective and seamless communication across distributed teams and with external clients. It allows us to organize virtual meetings, workshops, and presentations without the need for physical presence, saving travel time and reducing operational costs.
The platform also helps ensure continuity in projects and decision-making, improves team alignment, and enables real-time collaboration regardless of location. This flexibility has been critical for keeping our productivity high while working remotely or in a hybrid environment.
The platform also helps ensure continuity in projects and decision-making, improves team alignment, and enables real-time collaboration regardless of location. This flexibility has been critical for keeping our productivity high while working remotely or in a hybrid environment.
Powerful Video and Collaboration Platform with Room to Grow
What do you like best about the product?
The video and audio quality are excellent, even with large groups. I also value the set of collaboration features, like breakout rooms, whiteboards, polls, and real-time chat—all within one platform.
What do you dislike about the product?
Certain advanced features are locked behind higher-tier pricing plans. Integration with non-Zoom tools like Google Workspace or Microsoft 365 is possible, but not always seamless.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of fragmented communication and collaboration tools by centralizing meetings, chat, whiteboards, and team workspaces into a single platform. This reduces context-switching and improves team alignment, especially in hybrid and remote work settings. It also addresses issues with meeting fatigue by offering flexible formats like breakout rooms and asynchronous video messages.
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