Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Useful for Carrier Meetings, but Customization Costs Too Much
What do you like best about the product?
Able to host meeting with our carriers and able to take education course offered by carriers.
What do you dislike about the product?
The cost to customize it with the agency logo
What problems is the product solving and how is that benefiting you?
Being able to communicate with the different carriers we have and taking education classes
User-Friendly with Occasional Tech Glitches
What do you like best about the product?
I really like how user-friendly Zoom Workplace is, making it very easy and convenient to use within the company. It's a great tool for participating in video meetings, and I particularly like the video feature. Additionally, the different settings you can create, like presentation views, are very helpful.
What do you dislike about the product?
Sometimes there's technology issues or lagging with the sound and video.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems when I need to see a PowerPoint or get more information on a presentation. It's helpful in that way.
Unique Inbuilt Features and Great App Integrations
What do you like best about the product?
It has really good inbuilt features which I don't see on any other similar tools (like GMeet). The breakout rooms feature, then integration of multiple apps and tools is great add on.
What do you dislike about the product?
Too many settings, I feel like I have to turn on and off many things and really need to sit and have an ideal version of Zoom I want as per my need, which is time consuming and often difficult to do myself, it's a bit technical to use.
What problems is the product solving and how is that benefiting you?
Efficient tool for meeting, makes by job easy, to take meetings then students sessions - I use all the features to increase my output
Zoom workplace-"One dashboard for All"
What do you like best about the product?
Zoom Workplace is very useful when we have meetings with external, company-side clients for a long time. It also has better quality overall, whether it’s the camera or the audio.
What do you dislike about the product?
What I dislike about Zoom Workplace is the hidden toolbar, because it can be hard to find when I need it.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is still working through a few bugs, particularly those tied to its AI features.
Zoom Workplace Keeps Our Team Connected Anywhere
What do you like best about the product?
Zoom helps all employees of our company to connect at any time or place. Some employees work from the office, but some are working remotely, so Zoom Workplace is crucial for our day-to-day communications.
What do you dislike about the product?
In my opinion, Zoom Workplace doesn’t have any downsides.
What problems is the product solving and how is that benefiting you?
Our company solves the communication problem. We all know that connecting to department or company-wide meetings is never an issue, even if someone is not present in our office during the time of meeting.
Easy Connection Steps and Helpful Viewing Options
What do you like best about the product?
Easy connection steps & viewing option features
What do you dislike about the product?
nothing major to be discussed for this survey
What problems is the product solving and how is that benefiting you?
Being able to test sound connection
Zoom Makes Teaching and Client Meetings Easy
What do you like best about the product?
I use Zoom several times a week for teaching and meeting with clients. I schedule meetings, save notes, and organize my calendar with it.
What do you dislike about the product?
I dislike that I have to pay extra for longer meetings.
What problems is the product solving and how is that benefiting you?
It allows me to work remotely from anywhere in the world, in different time zones.
Excellent Audio & Video Quality with Handy Calendar and Chat
What do you like best about the product?
Audio and video quality, cool calendar and chat feature
What do you dislike about the product?
Nothing much to add—it does what it’s meant to do, and I couldn’t ask for more.
What problems is the product solving and how is that benefiting you?
TO have good video and audio quality, intuitive and fast UI
Easy and Reliable, but Cross-Platform Connections Need Work
What do you like best about the product?
It's easy to use and consistently works.
What do you dislike about the product?
Trying to connect with people who use other platforms.
What problems is the product solving and how is that benefiting you?
It allows me to share visuals with team members in different places.
Easy to Use and Super Helpful for Reaching Multiple People
What do you like best about the product?
It’s easy to use and super helpful for getting in touch with multiple people.
What do you dislike about the product?
sometimes the ID meeting can be difficult
What problems is the product solving and how is that benefiting you?
I’ve worked with people who are four hours away from where I am, and this helps connect us all.
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