Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Great experience
What do you like best about the product?
I appreciate the all in one collaboration
What do you dislike about the product?
It is not the first tool that comes to mind for collaboration. I still think the reputation as a meetings tool remains.
What problems is the product solving and how is that benefiting you?
I think it’s added value is enhanced collaboration.
Reliable and Easy-to-Use Tool for Online Meetings
What do you like best about the product?
Zoom is incredibly easy to use, even for first-time users. The interface is clean, intuitive, and requires very little setup time, making implementation smooth. It works well across devices without the need for complex configurations. I use it frequently for client meetings, team check-ins, and training sessions. Features like screen sharing, breakout rooms, and chat are extremely helpful, and the ability to record sessions is a major plus. Integration with calendars and links through email makes scheduling seamless. Overall, Zoom saves time, boosts collaboration, and improves communication — especially in a remote work environment.
What do you dislike about the product?
While Zoom is a powerful tool, there are a few areas where it can improve. The 40-minute time limit on the free plan often interrupts longer meetings, which can be inconvenient. Occasionally, there’s a slight delay in connecting audio on mobile devices, especially in low-bandwidth environments. In meetings with many participants, video or screen sharing can experience minor lags. Although most features are user-friendly, some advanced settings (like webinar controls or cloud recording options) may require a learning curve for new users. Additionally, live customer support for free users is limited.
What problems is the product solving and how is that benefiting you?
We used Zoom to coordinate remote security staff and conduct regular management meetings. The time saved on travel and improved communication across branches has significantly improved efficiency and productivity.
An excellent program for work meetings
What do you like best about the product?
I appreciate several key features of Zoom Workplace. First, it allows me to host meetings with a large number of participants efficiently. The high-quality video and audio connection ensures clear communication. Additionally, the scheduling capabilities make it easy to plan and organize meetings in advance. The virtual whiteboard and annotation tools are particularly useful for collaborative work and providing visual feedback.
What do you dislike about the product?
I find the free tier limitations quite restrictive for my needs. Unfortunately, due to circumstances beyond my control, upgrading to a paid plan is currently not an option.
What problems is the product solving and how is that benefiting you?
Zoom Workplace effectively solves the problem of distance and time zone differences by enabling seamless virtual meetings. This has greatly benefited me by allowing me to connect with colleagues and clients from anywhere in the world without the need for travel.
User Interface Can be Different
What do you like best about the product?
So, I used the software repeatedly, making it quite easy to handle the tasks. Its meeting surface is quite normal, and they have many other options like recording and background blur, etc
What do you dislike about the product?
Zoom doesn't have the video quality features properly, and the time for guest users is minimal, so it should be increased.
What problems is the product solving and how is that benefiting you?
Video conferencing has become easy, and now we can do meetings instantly and easy
Almost Perfect
What do you like best about the product?
I think Zoom is remarkably easy and intuitive to use. I enjoy all of the features it has to offer like chat you can access even after a call has ended, the collaboration tools like the whiteboard, and the calendar integrations. Getting set up on Zoom is remarkably simple, if you use Google Workspace, you can simply sign in using your Google account. The in call features are really hard to match with other software, the virtual backgrounds, the appearance fixing, the lighting adjustments, and keeping you center are all really really valuable. Then there's the various ways you can participate in calls, sending emojis, live chat, raising your hand, sending reactions, applause, etc... Finally, the way users are able to administer their calls; establishing a waiting room, muting all participants, requiring cameras to be on. Even outside of calls, the administrative dashboard offers very helpful insights to how your organization is using the software. No implementation required to set up. Just purchase a plan for your organization size, provision full access accounts and you're done!
What do you dislike about the product?
The one thing I wish Zoom did better was integrate with Google Calendar. The updates between the two programs are slow and often, details from a Google Calendar meeting won't make it into Zoom. The integration works really well when you schedule a Zoom meeting form within Google but I would like that same information to be available in Zoom when I open it.
What problems is the product solving and how is that benefiting you?
The ability to host meetings for our entire organization at any time regardless of if users are in front of their computers or not. Zoom also allows us to have ongoing conversations with clients of ours who either use Zoom at their organization or have been in a Zoom meeting with our team with the ongoing chat feature.
Zoom honest review
What do you like best about the product?
This app provides best audio and video quality whether it is 1 on 1 or a huge group meeting.
Easy to install and launch as it is easily available.
User friendly interface.
The Zoom AI Companion is surprisingly helpful for tasks like meeting summaries, note-taking, and drafting messages or emails.
Easy to install and launch as it is easily available.
User friendly interface.
The Zoom AI Companion is surprisingly helpful for tasks like meeting summaries, note-taking, and drafting messages or emails.
What do you dislike about the product?
Zoom's free plan has become more restrictive over time, with shorter meeting limits and fewer collaboration features available.
On older or low-spec devices, Zoom Workplace can be resource-heavy, slowing down performance or causing lag, especially during multitasking with video + other tools like whiteboard.
Zoom Workplace can feel overwhelming—especially for users who just want a basic video meeting as it has many features packed in an app
On older or low-spec devices, Zoom Workplace can be resource-heavy, slowing down performance or causing lag, especially during multitasking with video + other tools like whiteboard.
Zoom Workplace can feel overwhelming—especially for users who just want a basic video meeting as it has many features packed in an app
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving several key problems that modern teams face, especially in hybrid or remote work environments:
Problem: Before, my team used multiple apps—one for video meetings, another for chat, a third for whiteboarding, and so on. It was messy and inefficient.
Solution: Zoom Workplace combines video conferencing, team chat, whiteboarding, file sharing, calendar, and more into one platform.
Problem: Before, my team used multiple apps—one for video meetings, another for chat, a third for whiteboarding, and so on. It was messy and inefficient.
Solution: Zoom Workplace combines video conferencing, team chat, whiteboarding, file sharing, calendar, and more into one platform.
Fast and user friendly
What do you like best about the product?
Easy to Use: Zoom Workplace is designed to be user-friendly, making it simple to set up, use, and manage, even without a strong technical background .
Enhanced Productivity: Zoom Workplace incorporates AI Companion, which is included at no extra cost, to improve productivity .
Enhanced Productivity: Zoom Workplace incorporates AI Companion, which is included at no extra cost, to improve productivity .
What do you dislike about the product?
Data Privacy Concerns: Zoom's updated Terms of Service have raised concerns about data privacy and the potential use of user content to train its AI systems .
What problems is the product solving and how is that benefiting you?
Meeting Challenges: Zoom Workplace helps address challenges related to meetings, offering tools to improve customer interactions, like tracking billable hours and scheduling.
Better apps
What do you like best about the product?
Easy to use, easy to install, basically it is the easiest apps of its kind on the market
What do you dislike about the product?
I feel like there are a couple other options on the market that easily replace zoom with more to offer and completely for free
What problems is the product solving and how is that benefiting you?
Connecting people remotely creating great virtual workspaces on an easy-to-use platform
Use zoom daily in the workplace and it works well
What do you like best about the product?
User friendly, easy to implement, integrates well with google calendar
What do you dislike about the product?
not being able to schedule 2 meetings at the same time without a premium subscription
What problems is the product solving and how is that benefiting you?
virtual interviews for jobs
Zoom for Work Review
What do you like best about the product?
It's easy to set up a meeting link for future meetings.
What do you dislike about the product?
I have no issues with Zoom. It is easy to use.
What problems is the product solving and how is that benefiting you?
I can easily set up a meeting with the entire team
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