Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to get connected
What do you like best about the product?
Voice and video quality virtual background
What do you dislike about the product?
Extensive features, end to end encryption
What problems is the product solving and how is that benefiting you?
Screen share, whiteboard and recording and Transcripts
Zoom - Perfect tool for calling and meetings
What do you like best about the product?
integration, usability, user interface and ai features make this product versatile
What do you dislike about the product?
zoom chat to be marketed better so users can access it
What problems is the product solving and how is that benefiting you?
seemless meeting tool and interview scheduling tool
Simple, user friendly and secure meeting app!
What do you like best about the product?
Simple and very easy to use, Straight forward to arrange meeting and you have 45 min of free time, which is great!
I especially like how seamlessly it integrates video conferencing, chat, whiteboarding, and document sharing in one platform. The user interface is intuitive, meetings are stable even with large groups, and features like breakout rooms and AI summaries enhance productivity. It’s a solid all-in-one hub for hybrid and remote teams.
I especially like how seamlessly it integrates video conferencing, chat, whiteboarding, and document sharing in one platform. The user interface is intuitive, meetings are stable even with large groups, and features like breakout rooms and AI summaries enhance productivity. It’s a solid all-in-one hub for hybrid and remote teams.
What do you dislike about the product?
If we could have longer free time on each meeting that would be ideal. While Zoom Workplace is powerful, it can sometimes feel cluttered with too many features that aren’t always easy to find or use intuitively. The app can be resource-heavy, especially on older devices, and occasional syncing issues between calendar integrations or chat can disrupt workflow. More streamlined navigation and performance optimization would improve the experience.
What problems is the product solving and how is that benefiting you?
It solves my challenge of scattered communication and collaboration tools by bringing meetings, chat, whiteboards, and file sharing into one unified platform. This reduces the need to switch between multiple apps, saving time and improving focus. It enables seamless collaboration across remote and hybrid teams, making it easier to stay aligned, make quick decisions, and maintain productivity regardless of location.
Great
What do you like best about the product?
Ease of use! It's user friendly and there are many features
What do you dislike about the product?
I don't have anything bad to say about Zoom.
What problems is the product solving and how is that benefiting you?
Team meetings. We recently moved to Google Meet, but I like Zoom a lot better
Works well, better than most meeting services
What do you like best about the product?
It is easy to use for live meetings, and you do not need to create an account if you are not a Zoom customer in order to attend a meeting.
What do you dislike about the product?
Sharing between windows and full screens can be confusing.
What problems is the product solving and how is that benefiting you?
The ability to have more attendees in one meeting for webinar purposes.
Reliable and Evolving Collaboration Hub
What do you like best about the product?
Zoom Workplace offers a seamless and unified platform for video conferencing, team chat, phone systems, and collaboration. The video and audio quality remains industry-leading, even in low-bandwidth conditions. I particularly appreciate the calendar integration, persistent team chats, and Zoom Whiteboard features that help drive real-time collaboration across departments.
Its recent updates toward becoming a full digital workspace — with Zoom Scheduler, AI Companion, and third-party integrations — make it more than just a meeting tool. It’s evolving into a productivity ecosystem.
Its recent updates toward becoming a full digital workspace — with Zoom Scheduler, AI Companion, and third-party integrations — make it more than just a meeting tool. It’s evolving into a productivity ecosystem.
What do you dislike about the product?
While Zoom excels in video communication, some of its workplace productivity features like document collaboration and file sharing still feel less mature compared to competitors like Microsoft Teams or Google Workspace. Also, navigating between different Zoom modules (Meetings, Team Chat, Phone, Whiteboard) could be more streamlined.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps our remote and hybrid teams stay connected through high-quality video meetings and efficient team communication. It's especially useful for quick standups, cross-team updates, client demos, and virtual collaboration sessions. The reduced friction in scheduling and joining meetings has saved us time and improved overall productivity.
Reliable tool for remote collaboration and communication.
What do you like best about the product?
Zoom has become a default choice for video meetings in our team. The UI is clean, it rarely crashes, and features like screen sharing, breakout rooms, and waiting rooms help us manage internal and external calls with ease. It integrates well with calendars, and the webinar features are solid for larger sessions. We also use the recording and transcription options often for follow-ups.
What do you dislike about the product?
At times, updates seem too frequent and interruptive. Also, the UI on mobile feels a bit cramped. Some newer collaboration features feel underutilized or hidden, and pricing could be more flexible for small teams. The chat tool is okay, but we still rely on Slack or Teams for real-time collaboration.
What problems is the product solving and how is that benefiting you?
Zoom helps us manage distributed teams effectively. It solves the problem of coordination across time zones with reliable video calls and screen sharing. Our team meetings, client demos, and daily stand-ups run smoothly without technical friction. It also reduces the need for back-and-forth emails by enabling real-time collaboration.
Found better than Google meet
What do you like best about the product?
What I like best about Zoom Workplace is how it makes everyday work easier. The AI features are actually helpful—like automatic meeting summaries, action item tracking, and even chat suggestions. It saves time and keeps everyone on the same page, especially after long meetings. I don’t have to worry about missing details or writing notes during the call—it handles all that for me.
What do you dislike about the product?
he AI-generated content isn’t always 100% accurate
What problems is the product solving and how is that benefiting you?
We use Zoom for our meetings, daily team sync-ups, and most of our day-to-day calls. It helps us stay connected and collaborate smoothly, especially with a distributed team.
Zoom workspace for meet
What do you like best about the product?
Provisioning for f2f meetings.
Audio as well as video call facility.
AR changes in the background
24/7 availability.
Team chats.
Screen sharing.
Audio as well as video call facility.
AR changes in the background
24/7 availability.
Team chats.
Screen sharing.
What do you dislike about the product?
Zoom Mail is least used.
Zoom web login.
Not integrated with zoom app.
Sometimes able to login from two places with same ID.
Zoom web login.
Not integrated with zoom app.
Sometimes able to login from two places with same ID.
What problems is the product solving and how is that benefiting you?
Web meetings.
Screen sharing presentations.
Presenting at innovation hubs remotely.
Chatting.
Scheduling meets.
Screen sharing presentations.
Presenting at innovation hubs remotely.
Chatting.
Scheduling meets.
Integration of AI companion in zoom and benefits for product owner
What do you like best about the product?
since the last 5 year zoom has improved a lot adding so many great features
1.AI companion that generates summy for entire discussion is defenitely a great initiative as it keeps our focus on agenda with getting worries about MoM
2.Whiteboard that allows to run conclusion and flows on call in discussion
3.SImple interface that allows non users to join meetingeasily
1.AI companion that generates summy for entire discussion is defenitely a great initiative as it keeps our focus on agenda with getting worries about MoM
2.Whiteboard that allows to run conclusion and flows on call in discussion
3.SImple interface that allows non users to join meetingeasily
What do you dislike about the product?
Couple of things that zoom needs to figure out
1.How to utilize audios in VDIs ,its preety hard to get good sound output when u are using zoom workspaces in VDI
2.There should be an option to raise hand for concerns
1.How to utilize audios in VDIs ,its preety hard to get good sound output when u are using zoom workspaces in VDI
2.There should be an option to raise hand for concerns
What problems is the product solving and how is that benefiting you?
It is being used as the primary confrencing software as my team sits across globe and share ideas discussion problems and so on
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