Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Pretty good but integrations need work
What do you like best about the product?
I like Zoom because it's not Teams. I feel like Zoom is more reliable and a better video tool. It does have a good connection and usually picture/sound quality. It's something we use every day, so it is relatively simple to set up and schedule...if it is set up correctly on your computer.
What do you dislike about the product?
I dislike Zoom's integrations. I have never had a tool I had to reintegrate so many times. At least 1-2 times a week. Almost every time I restarted my computer, I would open Zoom and my background and other settings would be reset and I would be logged out. I figured this out on a Monday morning meeting, first thing. I felt like an unprepared fool. And every time I would have to get approval from IT to reintegrate it, so it was just a real hassle. Also the notifications from Zoom...omg. I felt like I was going crazy! I had to turn them ALL off and since it was integrated with Outlook, I had to turn off all the notification on Outlook or else the Zoom's would turn back on. It drove me crazy. Getting 4 alerts for 1 meeting, it could take up to 20 seconds of dinging. I had to go to my Zoom profile online, find the notifications and turn them off manually. That's crazy!
What problems is the product solving and how is that benefiting you?
Scheduling meetings/interviews, instant communication with my teams.
Zoom Review
What do you like best about the product?
Call Quality is very good. Text Feature. No disconnect over call. Multiple users can be added at a time. Good quality of screen sharing.
What do you dislike about the product?
Nothing as to be disliked. Can be recommended to more users.
What problems is the product solving and how is that benefiting you?
Call Quality is very good. Text Feature. No disconnect over call. Multiple users can be added at a time. Good quality of screen sharing.
One of the most convenient platform for conducting virtual session.
What do you like best about the product?
Zoom is used for conduction meetings/webinars easily with multiple features. It is used almost every consecutive day as per the work requirement. Easily implemented/integrated. Used to handle customer support query when connecting with the customer for screenshare/annotations/controller of the customer system with the customer being on the call.
What do you dislike about the product?
Integrating from Zoom Marketplace from the SDK Key and Oauth to connect with a platform requires Zoom support assistance and not so easy to complete on your own.
What problems is the product solving and how is that benefiting you?
With Zoom I am able to conduct meetings/webinars easily with multiple features. It is used almost every consecutive day as per the work requirement. Easily implemented/integrated. Used to handle customer support query when connecting with the customer for screenshare/annotations/controller of the customer system with the customer being on the call. It's whiteboard, annotation, controller, recording features makes it exceptional and are easy to understand. Restriction of users for secure video conferencing. In all it has all the required features available which I prefer to resolve my work. It's note taking, live caption and AI features are additional assistance for keeping records.
Super power zoom
What do you like best about the product?
I like below points in zoom workplace
1. It is easy to chat with others also we can find their staus like whether they are online, offline or away or out of office.
2. If multiple people join the call also there is no performance issue.
3. We have chat options in the zoom work place, also we can express our reactions such as appriactions, love or excellent or good work by using symbols.
4. I like Recording option it will very helpful for future reference.
5. Recently also "AI Companion" option was introduced. If we enable this option after completed meeting it will give full meeting of summary by sending email.
6. All Meetings information will display in the seperate tab also popup will display for each and every meeting.
7. Having a integration option with other tools like Microftsot teams
8. Having good customer support for this zoom
9. We can download this app and every one can use easily.
10. 365 days we can use this app.
1. It is easy to chat with others also we can find their staus like whether they are online, offline or away or out of office.
2. If multiple people join the call also there is no performance issue.
3. We have chat options in the zoom work place, also we can express our reactions such as appriactions, love or excellent or good work by using symbols.
4. I like Recording option it will very helpful for future reference.
5. Recently also "AI Companion" option was introduced. If we enable this option after completed meeting it will give full meeting of summary by sending email.
6. All Meetings information will display in the seperate tab also popup will display for each and every meeting.
7. Having a integration option with other tools like Microftsot teams
8. Having good customer support for this zoom
9. We can download this app and every one can use easily.
10. 365 days we can use this app.
What do you dislike about the product?
I dislike following points in the Zoom workplace
1 . Some times confused with multiple features for new users.
2 . When i login and check the status some times intially staus it shows online but quickly the status will change to offline. when i saw first i can assume user is in online but within seconds status will change to offline.
3. In Zoom Recording option if we select the option "Record to the colud"
4. The recording will come in the email but if we don't download or not save that record it will automatically deleted.
1 . Some times confused with multiple features for new users.
2 . When i login and check the status some times intially staus it shows online but quickly the status will change to offline. when i saw first i can assume user is in online but within seconds status will change to offline.
3. In Zoom Recording option if we select the option "Record to the colud"
4. The recording will come in the email but if we don't download or not save that record it will automatically deleted.
What problems is the product solving and how is that benefiting you?
Problem: Before introduction of "AI Companion" if any meeting happend in our compnay we had to write summay "MOM" manually and should send it to everyone. It is time consuming.
But now if we enables "AI Companion" after meeting ends it will send summary via email so i can just verify and send to everyone which saves lot of time and benefited for me.
But now if we enables "AI Companion" after meeting ends it will send summary via email so i can just verify and send to everyone which saves lot of time and benefited for me.
Zoom Workplace Review
What do you like best about the product?
Easy to use.
Amazing sound quality.
Transcripts for Voice mails are provided.
Zoom has made calling and texting easy.
Frequently used in our workplace.
Amazing sound quality.
Transcripts for Voice mails are provided.
Zoom has made calling and texting easy.
Frequently used in our workplace.
What do you dislike about the product?
Nothing.
The app is perfect and easy to use.
The app is perfect and easy to use.
What problems is the product solving and how is that benefiting you?
Accuracy of transcripts for the voice mails.
N number of participants can be added on calls.
It has made texting and calling people easy.
Confidential calls.
N number of participants can be added on calls.
It has made texting and calling people easy.
Confidential calls.
Great Tool in a Remote Work Environment
What do you like best about the product?
Call and Video Quality, Share functions and Few fun elements
What do you dislike about the product?
I am facing few issues related to the audio connection
What problems is the product solving and how is that benefiting you?
I work in a Remote setup and zoom is all we use for our meetings, activities etc. It's very reliable and user friendly and with the new features being added often, there has been lot of improvements in the overall user experience
Amazing!
What do you like best about the product?
Zoom is extremely user friendly and simple to use :)
What do you dislike about the product?
I personally have no downsides to Zoom. I believe it is really easy to use!
What problems is the product solving and how is that benefiting you?
It makes workplace meetings easier when I can join from where i already am!
Zoom workplace for conferencing solution
What do you like best about the product?
Easy to use
Integrated with Outlook
various video options
Integrated with Outlook
various video options
What do you dislike about the product?
Unreliable connection sometimes
changing the setting is difficult
changing the setting is difficult
What problems is the product solving and how is that benefiting you?
communication with the global teams
Large audience conferencing solution
Large audience conferencing solution
Review about Zoom
What do you like best about the product?
I like how Zoom Workplace makes video meetings feel natural and reliable, even with lots of people. It’s simple to join and helps everyone stay connected no matter where they are.
What do you dislike about the product?
Sometimes Zoom Workplace can get overwhelming with too many notifications and meeting pop-ups.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of staying connected with teams remotely through easy, high-quality video calls. It helps me quickly jump into meetings without hassle, keeping communication clear. This makes teamwork smoother and saves time on coordinating schedules.
Technical Account Manager
What do you like best about the product?
how it brings together collaboration, communication, and productivity in one unified platform. It’s no longer just a video conferencing tool — features like Zoom Team Chat, Zoom Phone, Whiteboard, and Workvivo make it a true digital workplace.
What do you dislike about the product?
Zoom Workplace is powerful, but I’d love to see more robust and customizable integrations with enterprise tools, and finer control over cross-feature notifications to minimize distractions.”
What problems is the product solving and how is that benefiting you?
“Zoom Workplace addresses a key challenge for distributed teams — disconnected communication and collaboration systems. By integrating meetings, chat, whiteboarding, and phone into a single platform, it helps customers maintain continuity, improve response time, and foster stronger team engagement.
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